Kumar Limousine Services

If I could give zero I would, because that’s exactly how many drivers showed up or answered my repeated phone calls when my flight arrived in San Jose. Opt for über next time.

I posted this for Kumar Transportation Services a few moments ago. It seems this is the same company and a more active relevant page. To Recap:
Yesterday was the second time I have used Kumar for work related transportation.
I called them again as the first experience was so good. The second time did not disappoint. Yesterday’s trip called for the transportation of a VIP from San Francisco to our offices in Fremont — Round Trip. Everything went smoothly — on time and highly professional. The VIP and my company are impressed with Kumar’s service.

Do not use this company. We found them through
and I’m reasonably sure that if everything had gone well, then they would have found the passenger they were hired to get. However, as often happens with travel, things got complicated. The passenger, a teenager, arrived with a dying cellphone so he was hard to reach and he went to the wrong level.
But instead of either thinking to look on the upper level or make a pass at 10:45 on both levels when they had been clearly told that we were certain the passenger was waiting outside, here is what they did.
First, they waited for a door number — which we could not get them — before trying to pick up the passenger. When they finally went without a door number they said «it was pretty empty» — which is pretty much exactly explains why they didn’t need a door number. Second, once we identified the source of the problem — the passenger was on the wrong level — they disappeared, ceasing to reply to either phone calls to the main number or texts to the driver.
THESE FOLKS ABANDONED A TEENAGER AT SFO AT 11:00 PM AT NIGHT.
So if you want to do business with a service who disappears when the going gets tricky, you can use these folks. Otherwise, I’d say stay away.

I was a little reluctant to agree to use Kumar due all the reviews, but glad that I decided to take a chance. I think the few bad reviews on here were due to a series of unfortunate events and misunderstandings. So in order to avoid any of that, I was pro-​active in making sure they had all the info they needed from me, and I went out of my way to talk about all possible details in advance to avoid confusion later on.
I put in a request on
and got an instant call back from several companies but Kumar quoted the most fair price. I made arrangements for what I needed, and 1 day before the reserved trip, I emailed them myself to confirm the order. As a previous reviewer said, they had expected him to confirm, and I just didn’t want to risk it. Being how responsive they were though, I presume they’d have got in touch with me themselves later that day, anyway.
The driver was on time at 7am and they offer kids’ carseats — huge plus. The driver, Bomi was very professional, and knew just when to drive a little aggressively (a must in San Francisco) and when to take it easy (no speeding on freeways). We had many, many stops on the trip, and he was always patient, professional and understanding.
Our trip ran 2 hours late, which wasn’t a problem.
We paid in cash, and were very satisfied with the service and will be using Kumar again in a few weeks. If everything goes just as well on the next trip, I’ll be editing this for 5 stars, because there’ll be no reason not to :)
Also the huge plus is that the price they quote you at the beginning, is the final price — nothing will be added on to it, and there won’t be nasty surprises. I like this transparency and that is exactly why I won’t hesitate to book them again.

Used their services for roundtrip Car Service to Sacramento and back. The driver was on time and super friendly throughout the entire service. Definitely a PLUS in my book!

I recently reserved a stretch limo from Kumar (via Opentable) to take my wife and I to dinner for our 16^th anniversary and we were delighted in every way. Nice car, courteous driver, and the price was right.

Used their services yesterday. They were on time, the driver was courteous and the ambiance inside was good. Down-​sides: I had to bring my own champagne and there were no champagne glasses as well (they had the short whiskey glasses). The windows were also not cleaned from inside: I could see the hand smudges against the screen. Giving four stars therefore.