Joseph C McMurray, DMD, MBA

My son was scheduled to have all 4 of his wisdom teeth out last Thursday. So we get there and of course my son was nervous because he is only 16 and has never experienced any kind of surgery. So we wait and we wait and we wait. By the time they take his in he is completely freaked out because on top of being nervous he has now waited for an hour after his scheduled appointment and he is full of anxiety. They did give his anxiety meds but they either didn’t work or wore off after waiting for an hour. The doctor himself and his nurse that we met who were doing the surgery were very nice, but the ladies who do the reception job lack people skills, customer service and manners. After my son’s surgery I asked a couple of questions and the responses were rude, unfriendly and just plain mean. Not impressed at all by them and yet I tried to think the best and say maybe they were having a bad day. But today a week later we had an appointment to get my son’s mouth checked and it was not a good experience. First we walk in and I start to go to the window at the reception desk to check in and very unfriendly the woman tells me to sit down like I worked for her or something and then I asked if she knew who we were and just as unfriendly said «Yeah». Still unimpressed by her lack of professionalism, we sat down and I hoped for the best. After almost 20 minutes of waiting I ask the unfriendly girl at the reception desk if they forgot about and what was going on and she said, «oh it will only be a few minutes» and couple minutes later I let them know if someone didn’t see us soon we were leaving. Then the other girl (not much friendlier) said «oh we had an emergency and it will only be less the two minutes». Five minutes later nothing and we had been there a little over a half hour to go to an appointment that should only take like ten minutes. Maybe they could had said they were running late due to an emergency and they could have communicated that when we got there and maybe they could have said if you have other commitments we can reschedule as we know you time is valuable. Well our time is valuable and we did have other commitments as we do have a life and other places to be. I would NOT recommend this place and we do not plan to go back.

I saw Dr. McMurray at his SJ office and my daughter went to his Gilroy office. I had a wisdom tooth extracted and my daughter had 4 wisdom teeth pulled. Dr. McMurray was very professional and he instilled a lot of confidence. He explained everything to us, told us what to expect and asked if we had any questions. He was able to answer all of our questions and if something came up after he left, his staff were able to answer any remaining questions. The facilities are nice (although the Gilroy office is really nice) and the staff are friendly, competent and easy to get along with. One thing I hadn’t experienced before was the sedation dentistry. I highly recommend it, especially if it is a lengthy procedure.

Called 4 times so far asking for the results of my Biopsy and every time they say in a few minutes they are going to mail/​email it to you and nothing has happened. I do not know how many times I have to ask for such a simple thing.

Going to an oral surgeon can be quite scary but Doctor McMurray made the visit very easy for me. He was very informative and made personal calls to make sure I was ok after the surgery. I would helply recommend him and his staff!

Had my wisdom teeth pulled here a year ago was referred by my wife’s dentist. They must be working together. He was all nice and polite in consultation. But after that very short and rude. They talk about the wonderful process they care for you after ward but you basically never see him again after you close your eyes after surgery. It’s all the nurses after that and they don’t explain things in detail. Instructions look like it was printed off the internet. I bled for 3 days after ward with out stopping. When I contacted he basically wrote to me like I was a little kid and berated me like I was stupid. Huge mistake coming here far better places to go. Rather go to a veterinarian

I just had all four of my wisdom teeth out last week by Dr. McMurray and he was absolutely great! Let me start by saying I have been putting off this surgery for 6 years due to my extreme fear of needles and being put under. All four of my wisdom teeth were impacted, the bottom two being in pretty bad shape (nerve involvement, completely side ways, etc).
My consult went great and he gave all the needed information. His assistant Maggie was wonderful and informative.
The day of my surgery I was a mess, being in tears as I walked back into the room. The two woman there (one was Maggie) were so great with calming me down. Once the doctor came in the room I knew it was time for the IV and I started panicking. He was so calming and ended up giving me laughing gas to calm my nerves. After the IV was done I remember asking Maggie if «that was it?!». After she said yes I remember calming down and relaxing a bit.
When I came too, I felt safe and content. My fiancé and mom were let back to see me and I remember vaguely being wheeled to the car. I also remember someone putting Chapstick on my lips for me! Recovery has been going better than I could have imagined, of course there is pain, swelling, and the inability to eat «real» food. But all of this was mentioned in detail to me before and after the surgery and again to my fiancé as I was leaving.
Overall the service was wonderful and I would recommend Dr. McMurray and his office to anyone!

I had a wisdom teeth removed. Which i’ve had before with other doctors, but I never experienced such lack of care from a medical facility. I have no idea why this man is still pulling teeth, he is very unprofessional and does not care about his patients.
I woke up with no feeling the next day. The office said this was normal. The next 2 days the same. I called and called the office with no return call from the Dr McMurray. I kept calling because I had no feeling in my lip & chin. They said he’d talk to me when I had my 1 week followup. In this meeting, he told me he broke a nerve. Why he could not tell me this so I wasn’t freaking out for a week, I do not know. Even though I was partially under, I remember him swearing and being upset that he broke the nerve. Anyhow, he proceeded to tell me how lucky I was that this was done now, because he had a 90 year old woman that was in pain for 10 yrs. I was 30, I have no idea what he was talking about. Then he wanted me to sign some papers and leave. AND they had the audacity to take a customer survey. I’m sure he did nothing with it.
HORRIBLE HORRIBLE. Its been 5 years and my face is still numb and he could careless.

Dr. McMurray is one smooth cat. If I could give him more stars i would. I went in for a consultation and he walked me through the entire procedure. He speaks with confidence and knowledge. He is a professional by all means and made me feel comfortable throughout the surgery. His personality was on point and he helped get my mind off the surgery. When I came to, I almost didn’t even realize the procedure was over. The staff is extremely helpful and nice. They were quick to prep me and quick getting me «un-​prepped» to leave. I would recommend him to anyone. I just had them taken out nearly 6 – 7 hours ago and i feel fine and have low to no swelling. This guy is the man!

We did not have a good experience with Dr. McMurray. I would not go ever back to him. I don’t feel like rehashing the whole experience here, but I would never take my other children here for their wisdom teeth removal. Yes, it could have happened anywhere, but the combination of the helpfulness and availability of the doctor and the staff when we had a problem and really needed their help was not good. Although we had visits at both offices, I particularly thought that the receptionist at the Morgan Hill office was not kind or helpful or patient or friendly. Dr. McMurray did eventually get us back in and fixed the after surgery problem, but not after a lot of phone calls, messages, problems, tears, and pain. It wasn’t a good experience.

My 17 year old daughter had all 4 wisdom teeth removed by Dr. McMurray in the San Jose office on Valentine’s Day; last year, my 20 year old son had all 4 of his wisdom teeth removed by Dr. McMurray. Wow, I’m surprised to see the negative reviews here! Let’s face it, having wisdom teeth pulled is not fun, but they both did great!
The office is clean and modern. I saw my daughter’s full mouth panoramic x-​rays and Dr. McMurray showed us how the wisdom teeth were causing issues and pain. His office staff is friendly and helpful. Pre and post surgery instructions are complete and clear. We were sure to follow instructions after both procedures, especially with the icing, and they each experienced almost no swelling. My daughter was cleared to play softball a week after the procedure.
Dr. McMurray is professional, yet very warm and friendly. Each of my children were much more comfortable with the prospect of having teeth pulled after meeting him. My daughter told me he held her hand and joked with her when she had her IV inserted. He personally called me to check on their well being the day after surgery — not the staff, the doctor.
Each of my children have been insisting I should « Unilocal Dr. McMurray». How often do kids ask Mom to Unilocal their oral surgeon?

Just wanted to counterbalance some of the more negative reviews that I saw here that made me really nervous about getting my wisdom teeth pulled.
I got all four of mine pulled early this summer of 2012 after a quick consult. Dr. McMurray came in and shook my hand (he has a great bedside manner) and the secretary and nurse reviewed my Xrays, insurance coverage (it turns out my insurance covered 100% of it, which was a huge relief), and carefully answered all my questions and concerns about my prescriptions. We scheduled the day for my actual surgery, and when the actual day came I was knocked out cold by the anesthesia, woke up, went home, bit a lot of cotton and drooled a lot, but felt no pain. I had filled my prescriptions for all these pain meds, but ended up only taking the required regimen after the surgery, just to be on the safe side. There was a bruise where they had to go in deep to get the root of my tooth, but there was very little aching, and as long as I wasn’t trying to break the rules by eating Taco Bell or tortilla chips four days after surgery my mouth didn’t hurt at all. The Vicodin pills were completely unnecessary, and the wounds healed so fast that I was able to go on a two month trip to China three weeks after the surgery without a second thought.
So glad that I had such a great experience with getting those teeth removed — I’ve waited until I was 19 just because I hated the invasive idea of surgery, so this complications-​free procedure really meant a lot to me.
(the iPad in the reception room where I got my mom addicted to Fruit Ninja was a great touch.)

My wife went to the office to have her wisdom teeth removed a few months ago on a referral from our dentist. We had a consultation with the doctor (Dr. McMurray) who was very pleasant and knowledgable. The surgery went fine and the recovery as well. Unfortunately, we have been harassed with bills for several months now after the surgery. We signed a form with the total cost and paid everything in full prior to the surgery. We have since been billed for an X-​ray with no explanation as to why. Our general dentist (who referred us) took lots of X-​rays already (including panoramics). I have tried to get an explanation of the bill for a couple months now but the office refuses to call me back. I have left several messages on the office answering machine and I have spoken to the office secretary twice on the phone over the last two months. I was told someone would call me back but no one has and none of my messages have been returned. Although Dr. McMurray was nice, his practice has a long way to go. I have tried to get an answer for a long time now but at this point it ridiculous and it obvious I am wasting my time trying to contact them. I feel at this point it is harassment for an unexplained bill. It is unfortunate but you should probably avoid this office unless you want to run into the same problem.

Warning this Dentist is not professional and should not be in practice. As soon as we walked in I noticed that the office was not really that clean.
Also the equipment looked liked it was from the 50’s or 60’s and was not properly stored. Not clean, poor attitude, threatening posture and verbal abuse during our visit. I almost had to call the police and paramedics because of the treatment that we received.
This guy is lucky I just didn’t sue his rude behind. Too much trouble, too much stress with this Dentist.
Do your self and your family a favor and stay away from this provider. He should not be in business. Insulting, unprofessional and threatening. If I could give a ½ of a star rating that would be more accurate. Never again!
A Horrible Experience

My son and i both had to have teeth taken out. we both we uncomfortable and nervouse at first. Once we met the staff the were very professional and courtious. they did a good job explaining everything. i got a deal for having 2 people come in one consultation and x ray was free. that was great but the down side was my insurance only covers 1 xray per 36 months. so i had to pay out of pocket. i asked if i can bring in the xrays from my dentist office so i dont have to pay that big fee but they didnt take it. it would be a nice break to patients if they could accept dentist xrays. thats my only reason they didnt get a 5 star. the have an ipad and a laptop at their gilroy location to play with while you wait or while your driver waits. great job Dr. McMurray and staff. we both feel fine and surgery was this morning.

If you need to have your wisdom teeth or any teeth extracted… STOP, look no further!!! Dr. McMurray is the guy to see!
I am not a fan of the dentist, ok terrified of them, so I hadn’t been in awhile and thus led me to getting one of my wisdom teeth abcessed. When I couldn’t handle the pain any longer I went to the dentist and he referred me to Dr. McMurray. Dr. McMurray has an office in Gilroy and in San Jose and depending on schedules you do have the option, if available, to choose where you want to be seen. Due to the pain, I took the first appointment which was in Gilroy. When I went to the office I filled out some forms for the ladies at the front desk. They were extrememly helpful and caring. After completing the forms I was taken back by an assistant who again was top notch, answering all of my questions and preparing me for Dr. McMurray. When Dr. McMurray came in he looked at my teeth and explained the entire process of what he was going to do, how I would feel, and how he was going to take care of me. Dr. McMurray is not your typical surgeon, he is funny, genuine, and caring! He provided all of the prescriptions I would need along with the directions on when and how to take them. After finishing with the assistant I went to talk with the insurance director who had everything laid out for me and made it very easy to understand. I signed a few forms and set up a surgery date a week later.
The day of the surgery I arrived and they took me in right on time. I sat in the chair, pretty nervous, and Dr. McMurray came in and set-​up an IV, literally NO PAIN, and he started to talk to me and all I remember is waking up in the recovery area. I felt ZERO pain during the procedure and honestly felt good considering what just happened (a total of five teeth extracted — four wisdom teeth). Dr. McMurray’s office provided instructions on how to take care of everything from the bleeding to the pain. Follow those instructions, take the meds he prescribes, and you’ll be fine. There was some normal bleeding and soreness but I honestly felt like I could of gone back to work after the second day. I did not but it has been a little over a week now and I’m feeling good.
I returned to the San Jose office for a follow-​up and everything is healing good according to the assistant. This was a pretty scary thing to go through and Dr. McMurray and his entire staff really made me feel comfortable and at ease! Thank you very much Dr. McMurray and your staff!
On a side note, both offices (San Jose and Gilroy) were clean and appeared to have current equipment with plenty of free parking.

Despite all the raving reviews for Dr. McMurray, my experience was horrible. I had three impacted wisdom teeth removed by Dr. McMurray. During my consult, he assured me that the removal would be fairly easy and he did not foresee any complications. So I went ahead and made an appointment with him.
Fast forward to the day of surgery and it was the worst experience ever! After awaking from surgery, I find that my lip is busted and I have two dark lines extending from the corner of my mouth outward. It’s been more than two weeks and there is still a dark scar that makes it look like I made a mess while eating and didn’t wipe my mouth.
But that’s not the worst of it. A few days after my surgery, I was rinsing my mouth, and water comes spewing out of my nose!!! I freaked out and called his office only to be told matter of factly that my nasal sinus was perforated during surgery! I am still furious that Dr. McMurray did not have the decency to tell me of the complications of my surgery until I brought it up. His excuse? Because I was put under, he could not explain to me what happened. Well, because I was put under and could not drive home, I had arranged for my dad to drive me home. So why couldn’t they tell him that I might notice some bleeding from my nose or water coming out of my nose?! Or that I should not blow my nose? Dr. McMurray called the day after my surgery to check on me because he claims he was worried about me. Yet in the conversation he did not tell me that he punctured my nasal sinus. Nor did he warn me not to blow my nose or use too much pressure because it would slow the recovery process for the sinus hole.
I am still peeved about the situation. The fact that there were complications during surgery is understandable because you can never predict everything. It sucks that my lip was busted and there is a scar and my sinus was punctured. But what makes the whole situation worst is that Dr. McMurray had no regards for my rights as a patient. He knew he had punctured a hole in my nasal sinus and yet he did not tell me until I called him. Even when I asked him about the complications of my surgery, he tried to down play what happened to me by telling me stories of other patients that came out worse. Um… I don’t think that makes me feel better that I trusted someone to operate on me with a track record of giving his patients «whiskers» as he calls them and punctured sinuses.
I know this is a long review and I ranted a bit to let out some steam. But I honestly had a horrible experience with Dr. McMurray. Besides all the complications, I was in pain, was not able to eat solid food for two weeks, and on a bunch of medications. So a word of caution to those who decide to have oral surgery performed by Dr. McMurray.

Dr. McMurrary and the staff are awesome! Scared as I was to get my wisdom teeth out, they assured me that everything was going to be fine! The day had come & as I’m getting prepped to go to sleep, I didn’t even feel the needle go into my arm! As he started to tell me a story I was knocked out in seconds. Great anesthesia! He is also very thoughtful about his patients as he followed up with me the next day to see how I was doing. Definitely would recommed to others when getting their wisdom teeth out.

My teen daughter needed wisdom teeth out NOW! They were causing alot of pain and shifting of other teeth. He was great. Got her in and out with a little pain in the pocketbook that would have been no matter where I went. I was very thankful that Dr. McMurray called and checked on her but also answered my lengthy email and texts of questions one by one with clear direct answers. Then called again to make sure I got it. I am a health professional but was at a loss on how to take care of my loved one. Very supportive and much appreciated.

Like I said in my first review, I had to come back to remove extraneous teeth (3 premolars) that my orthodontist Dr. Boschken wanted removed so here is my update. This experience was no different from my wisdom teeth extraction. Same high quality service! Everything went without a hitch. And this time, I made sure to tell them I wanted to keep my teeth ahead of time which they did give to me. haha This time around, I didn’t even need any prescribed medicines. I recovered even quicker than before! I would recommend Dr. McMurray and his staff to anyone I know, because I don’t hope to see him again to take out anymore teeth but I hope others will. haha

Dr McMurray is very nice and very funny during the consultation. A few red flags shot up: he told me that I can’t mix an advil-​based drug (Ketorolac) with a tylenel-​based drug (Vicodin) and he wasn’t able to explain to me why wisdom teeth may get infected when they come in but regular teeth don’t. He doesn’t need to know how to answer questions, he only needs to know how to pull teeth. The technician was super nice, super helpful, and really made me feel good about the office. Yolanda, the manager, also deserves a shoutout. She spent time talking to my insurance and then went over all payment options with me at length. Yolanda and the super nice girl (who I don’t know the name of and apologize) made my decision.
I realize that not all doctors know their stuff and scheduled surgery anyway.
Surgery came and I was taken to the back only slightly later than scheduled. Very prompt. The women up front are very friendly.
There I was, terrified, with my friend in the room, and the nurse wouldn’t let her stand near me. All I wanted was to hold her hand but that wasn’t allowed. In fact she yelled at her when she came close to me. The doctor wouldn’t let her hold my hand when he stuck the needle in me. Again, I was terrified and all I wanted was my friend. I can’t remember what McMurray was saying but he was being really mean to me which didn’t help.
I’ve gone under quite a few times before (too many for a 20-​something). This time was different. I don’t know what happened but when I woke up I couldn’t move. My hands were completely cramped up. I couldn’t get my arms and legs to move. I kept asking for my friend who was out in the waiting room but they wouldn’t let her in. An hour went by and finally my friend was allowed in. I had my friend to comfort me and I stopped crying.
Apparently the doctor lectured my friend about how she shouldn’t have come with me. He was mean to me and he was mean to my friend.