IP PBX Support

As the company is now 7 times larger than when the first phone system was installed we needed a new one. Shawn was great in getting the new system up and running last summer. We use his VOIP servers though our internet connection as well as having standard phone lines as back ups. Recently Shawn assisted me in picking out an intercom for the front door. His help and knowledge over the years has been a great asset.

Shawn really does care about his customers. We had initially signed up for the virtual PBX system last year but our office kept having dropped calls due to bandwidth issues with our internet connection via AT&T. Finally, we decided that the virtual pbx was not suitable for our situation and Shawn quickly came out and installed an on-​premise PBX solution. Furthermore, Shawn even heavily discounted the PBX and installation for us. I highly recommend Shawn to anyone needing a PBX solution for their business.

This place sucked. Never came through and left us totally hanging. Put me back 3 weeks. Would give them 0 stars if that was allowed. Really didn’t know what they were doing and can only do the standard internet hook up. Any curve ball. Forget about it

I am the CEO of a new Internet startup,
, where we don’t have the luxury of having our own internal IT person. As such, I was looking for a phone system that did the following:
a) Had full PBX functionality (voicemail, auto attendant, hunt groups, acd queues, voicemail to email, call forwarding, etc.)
b) Was cost effective (therefore, i was most interested in VoIP /​IPPBX solutions)
c) Was easy to manage
On top of that, as the CEO I have 20 other things I need to deal with, and I’ve NEVER installed a PBX before, so I needed some handholding along the way. I’m not a tech neophyte, but I didn’t even know what a SIP trunk was before speaking with Shawn. In any case, I spoke to a number of potential telco integrators. Shawn (the owner for 15+ years) of IP PBX Support was by far the best. He was detailed, he was honest (telling me where I didn’t need to spend money) and not pushy at all. .. and of course, knowledgable.
I highly recommend Shawn for small business owners looking to set up or change their telco setup. Whether it’s helping with buying the PBX itself, running the necessary wiring, running ethernat cat5, cat5e, cat6, fiber or copper, buying the switches/​routers necessary for a VOIP implementation, Shawn personally walked me through all of it. He spent countless amount of time even prior to the sale with no promise of making it. Kudos to Shawn.
HIGHLY RECOMMENDED!