Engines Only

Engines Only has been recommended to me by a good friend, so i decided to give them a try. Frank was very polite and fun to chat with, gave me bunch of good advice, and worked out a solution for repairing my cylinder head within budget. So i sent it to him. He said he would put in Kibblewhite valves and all new springs, seats and other little parts in. Perfect!
Five weeks later, i get my parts back, untouched. No phone calls, no communication, just a note saying «we can’t provide warranty using cheap parts. Thank you. Frank.»
The followup phone call resulted in «i wasn’t comfortable using those parts so i sent the head back.»
Mind you, Kibblewhite valves, he called «cheap», are the ones he put in my friend’s bike! As far as my research went they are fairly good aftermarket option…
Bottom line is, they may do good work, i will never know myself now :) but his business practice sucks. Just one phone call was all that was needed. But instead Frank assumed i did not want it fixed at a slightly higher cost.
I would have been riding now.
5 weeks wasted. I’m going somewhere else and maybe you should too?
2^nd star for good intentions.

Engines Only has moved! They are at 1870 Stone Ave. San Jose CA 95 125. Frank and Ryan are great people, and they always go out of their way to be sure that I am satisfied and within my budget. The new location is a bit closer to my home as well. As long as I am still riding, I will always have Engines Only working with my bikes!