Dung M Phan, MD

This office is horrible place. I had an appointment at 3:00 for my mom. We got here 2:50 and had to wait for 45mins, but no reasons. Terrible. Do not come here if you dont wanna wait even though you have an appointment or not. The doctor and staffs in the front are not nice at all. They should change their service.

Good luck ever getting ahold of a doctor in this place. My doctor is supposed to be Stephanie P Le, but I wouldn’t know called the office at least 10 times and can never get through. Just an answer machine that says someone is supposed to be in but are not. One time got a live person who said they would call us back in 24 hours. And they never did. My problem is my chest is tight and having trouble breathing. Which we told them and a lump in my throat. I guess I will just have to go to emergency now. Also look for another doctor who as at least available once in a while. This is crazy.

This place called for an appointment for my girlfriend. Today 12/​16/​2015 and said they have no appointments till January. WTF. Who can wait that long for medical reasons? This place is crazy. We tried to give this place a chance but I’m done. Wow what kind of doctors work here? Gonna change this one for sure. Got a signed to Stephanie P Le and haven’t even met her because you can’t even get an appointment here not to mention the receptionist never answers the phone. She needs to be fired seriously. And if the doctors are answering their own phones. Invest in some help you need it based on all these reviews. Quality control is a little important. Get it together people.

do not come to this office
doctor Dung is so scary and she had very bad attitude not a good doctor in this area please get away and try find good doctor

This is for Stephanie Le. She is also a doctor here at the same location! Thank goodness for these reviews, cause I am glad I chose Dr. Le!
Every time I go to a doctor I always felt rushed and they didn’t really care, but I felt really comfortable to tell her how I was feeling and my symptoms. She’s fluent in English, so that’s was awesome that she could understand me.
She didn’t feel as rushing but I wish I could’ve gotten everything I needed with just 1 visit but I understand that there were other patients.
The first doctor I liked and may stick with. I’ve changed doctors every 6 months, so this says a lot.

Very bad customer services, always wait so long even though i already made appointment, would not go here again!!!

My family and I have been coming here since the day I was born. The reason is they preferred Vietnamese speaking. My parents do not speak any English and came here for their connivence. Once I knew how to speak for myself and ask I was out of this office in a quickness. She is not caring and does not want to answer any of your question. She is just in it for the money!!! If you really want a sincere doctor go else where!!!

I’ve been going to her periodically since I was young due to my parents preferring a Vietnamese speaking Caretaker. As I have grown older I noticed what an extremely foul Caregiver Dr. Dung was. She doesn’t really solve problems nor does she take the time to actually hear your symptoms to help you. All that occurs during your session is that she barely listens to your symptoms, blames it on a cold or allergies and whisks you away with a prescription that you do not need.
Not only that, her staff is extremely rude, pays favorite with patients, and speaks condescendingly towards the patients that have questions or need assistance.
When I needed my blood test results for school they ignored me and kept brushing me off even though I called the Blood Center and they assured me that my results were in. It seems that the patient has to roll over and constantly beg them just to get their own blood test results.

I went to her a few years ago and disliked her because she had never really resolved any of my problems. I found a better doctor, but since he was on vacation for two weeks and I needed a doctor right away, I decided to give her another shot.
What a waste of time money.
Pros: Her staff is very friendly and she will always be able to squeeze you in for an appointment the same day if you call in the morning.
Cons: She’s impatient and uninformative. Sometimes I wonder if she really knows what she’s doing or if she’s guessing because all my issues never really go away despite her perscriptions. That’s why I left her for another doctor. She never goes into detail during her explanation. When she scribbles out a perscription, I have to ask her what it is and why I need it. I have to ask her what might have caused my illness and how to prevent it. I have to ask her why she thinks it’s this virus and not some other one. I have to PRY all the information out of her.
One time, I told her I thought I was having problems with my digestive system and she told me to eat more fiber and drink prune juice. Well, of course I tried that before going to see a doctor! I thought I had a real problem like IBS and still do!
She always feels like she’s in a hurry. She heads towards the door while I’m still asking questions! In my head, I was thinking, «Hey, wait a minute! I’m not done yet!» Her rush made me forget to ask a few questions about other health issues I was concerned about.
For pap smears and regular physical check ups, I think she’s fine. But if you have more than a common cold and need a medical diagnosis, she’s horrible. I’m never going to her again.