Cool Tea Bar

The quality of the tea and toppings is 2 thumbs up for sure. I love that I can adjust how much sugar I want and the taste comes out to be true to what I’ve ordered. The service is pretty quick even when they’re busy. Parking can be a bit annoying during peak times, so just keep that in mind, but otherwise, it’s my go to place! Even though there are a million other milk tea spots in the area, this is my FAV! You can even ask for a sample if you’re not sure which one to get. YAY!

I love Cool Tea Bar and I come here pretty often. My usual drink is the Roasted Milk Tea with egg pudding. I always ask them to break the egg pudding for me because I hate searching for it in my drink. The Jasmine Milk Tea is pretty good also!
Today though, I got the Mango Green Tea with less ice and 70% sugar. I almost always ask for less ice but sometimes, it’s a hit or miss. This time, they actually gave me extra ice and half of my cup had ice! I usually don’t mind, but the amount of ice that was in my drink tonight was more than the regular amount when I forget to request less ice.

I ordered a medium size Taro Milk Tea w/​egg pudding. The woman who was helping me asked if I had it here before (reason she asked is because it tastes different and more creamier) I didn’t think anything of it, so I still ordered. Yuck! I did not like the taste. I was willing to reorder and rebuy, but the woman helping me originally was allowing me to just exchange it out at no extra cost. Awesome service for that! I didn’t expect that and was actually okay to rebuy. This experience has made me want to come back here for future drinks. Oh and her name is was Natalie. Thanks again!

I don’t recommend going out of your way for this place AT ALL. Only reason I go so many times is because it’s cheap for a huge serving and it’s somewhat tasty. The pearls are also alright for the price. However, employees are the most rudest people possibly hired. I’ve encountered many rude people at different food joints, but Cool Tea Bar has definitely made it to the top. Everyone there is rude and snobby. Also, the place is a mess and the floors/​walls are always dirty. Not a good hangout spot.

Cute little tea place in a plaza. There are multiple other drink joints in the same plaza though. However, I think they can hold their own because their service is fast, and their drinks are pretty good!
We came around 3:00 so there were a lot of high school students there too, but they were very efficient with the drinks.
I got the mango smoothie and I thought it was really good. Very refreshing and sweet.
I also tasted the kumquat green tea and the mango green tea. Their kumquat green tea isn’t very sweet but has a nice citrusy flavor! Mango green tea was pretty good in my opinion, it was my friend’s favorite drink on the menu. One star off because I didn’t like their boba, I thought it was way too over cooked.
They also had samples for a promotional drink called love potion, which is coming out on Valentine’s Day. I was a little off put by the color of it, its a bright green/​blue color, but it was delicious! I’ll definitely be coming back for it when it comes out.

The large is a meal in itself. It took me two days to finish it. I got the roasted milk tea with white boba and less sugar. Drink was good– I don’t see much of a difference compared to other milk teas. The place was spacious versus the one in Sacramento. WiFi is a plus. A popular place overall for the students at the local schools to hang out.

Nice drinks, but lame service. They wouldn’t give me a spare cup to share a 34 oz drink even after a $ 2 tip for a $ 4 drink. I’ll bring a spare cup on my own next time :)

I’ve been to this place at least 6 — 9 times before. It was amazing every time.
I always buy Peal Milk Tea from this place. The only other drink I’ve tried was the Passion Fruit Green Tea.
The pearls are always fresh. It has the right amount of chewiness, and is overall extremely delicious. There has yet to be a time where I received old pearls.
The milk tea always tastes great. They had a little too much ice for my taste, since it gets watered down after a while. Though I’m sure you can request less ice. It’s sooo good.
The cup sizes are HUGE. At least the large one is, anyways. It’s definitely worth the price ($ 4.89, and that’s including tax).
As for the green tea, it tasted bit too sour for me. It wasn’t entirely unbearable. It was decent at best.
The service is good. The cashiers are always super friendly. They’re really easy to talk to (that’s extremely important for me, since I have anxiety and such). I’d assume that most of the staff are at least high schoolers — early /​mid twenties.
I’d like to point out that sometimes, some of the employees are on their phones /​talking amongst each other and delaying the drinks.
Though on Thursday, 01÷07÷16, there were only two girls working in the front really. I do understand that customers are typically at work /​school, so business is fairly slow. However, I would recommend having another person there as well. One for register, one for making the drinks, and the other cleaning up. I know that there was at least one person who was working in the back (refilling /​making the toppings or something). Some of the customers that came in after me had to wait a little bit because the cashier was making the drinks, while the other employee was cleaning up.
Besides that, my experiences have been phenomenal. It’ll always be my go-​to-​place for my milk tea fix.~

3.5 STARS
I wanted boba, but being so early, a lot of places weren’t open yet. I was shopping at Target, so I decided to walk to Cool Tea. It was Wednesday, December 30^th around 11:30am.
I got the standard Pearl milk tea ($ 4 regular): add Grass jelly & Coffee jelly (+$ 0.50 ea), 30% sugar, less cream. I liked the less cream as I could taste the tea better. The toppings were pretty average. The balls were soft with a nice chew. The coffee jelly firm. The grass jelly silky. It was a nice milk tea to get me through the morning.
Service was great which is why I’m bumping this up to 4 stars. The cashier was super helpful and nice. That always makes the experience that much better!

Came here to pick up 14 milk tea that I called in to order and was told they didn’t make them since I didn’t tell them what time I want them. I was told this place milkytea was good however the service is beyond horrible given that I am spending more than $ 60 bucks.
I have 14 other people that can give them really bad review.
Not recommended and there are other places in the area.

Located in the midst of a fun-​size plaza about as culturally diverse as my Vietnamese family gatherings, cool tea bar is a pretty acceptable place to swoop a quick drink… If the line doesn’t stretch out to end of the parking lot.
Surprisingly it’s not too bad. As you first enter the business, you will find, like your traditional tea place, CTB is about as wide as the garden shed in my backyard. Seats get filled up fast when it’s busy so you might have to stand if you sadly plan to stay.
Service is acceptable. Workers get the job done in a decent amount of time so I don’t have to wait too long. Nothing terrible yet nothing special. I’m surprised at the music choice they decide to incorporate on some days. I entered the place mildly astonished at the uncensored Sage The Gemini on shuffle that echoed across the small room, encouraging the Asian moms & children to «shake it like a red nose.» At least play the clean versions so they don’t feel so obligated to «throw that ass in a circle» holding their boba filled drinks. Regardless, it’s reminiscent to the blurry fateful summer that I’m unable recount during my senior year in highschool. So I can’t complain. Shoutout to the workers grinding during hectic nights.
The drinks are the highlight. The roasted/​jasmine milk tea are good compared to the other atrocities that my taste buds have experienced in other tea places. And their flavor teas are enjoyable if you’re a fan. I don’t drink milk tea regularly anymore but this place isn’t that bad. Prices are fair and because of how close it is, I sometimes find myself miraculously dragging myself out of the house to pay a visit. The line can stretch as far as Chuck Hayes’s freethrows, but it goes by quite fast and the wait isn’t as bad.
If you live close by or unfortunately happen to be near the area, you are encouraged to check this place out. It’s not a bad place for a drink. If you live at least 20 minutes away, I wouldn’t waste my time and I’d rather drive to the desolate abomination of a mall known as «Eastridge» and get some Gong-​Cha instead once it finally opens.

This place use to be good but management is going down hill. The people who works here lack professionalism. 4 weeks I have came to this place for boba and they are constantly out of boba. HOW THE HELL ARE THEY ALWAYS OUT?! Are the workers that dumb that they can’t even think ahead and make more boba instead of making their customers wait 30+ minutes for more boba?! I had to constantly cancel my order because they cannot think ahead to make more boba especially when they are busy.
If you want good service, tea, and boba, this place isn’t it. I’ve given it enough chances before rating it.

Cool Tea Bar in SJ is just like the Cool Tea Bar in Sac. Same décor, same colors, same taste. Which means one thing: it’s consistent, which I like.
I use to come to CTB to get their roasted milk tea or their jasmine milk tea… but I’ve been turned to the flavor tea side. One time, my friend ordered a grapefruit green tea and I was like «O_​O wai…» until he let me try it, then I fell in love.
I kept craving for it after that, but I was too lazy to try and find parking in the Paloma plaza… as most of you may know… that plaza is CRZY packed on the weekend… and that’s usually when I’m free. Regardless, I came in on Sunday around 10 pm and it was still fairly busy.
I got the grapefruit green tea after months of craving it, and boy did it satisfy that craving. I’m not a big fan of sweets, so I got my grapefruit green tea at 50% sweet. The balance between the tea, the grapefruit flavor, and sweetness was just right. The citrus flavor of the grapefruit balanced out with the sweetness that’s added into the tea, so I got a nice balance of sweet and sour.
CTB is good in general, and for the price that each drink goes for, you’d be crazy not to want to come through.
Turn to the flavored tea side. DO IT. It’ll be worth the risk.

For their jasmine milk tea and their pearls, I’d likely give them 4 stars.
HOWEVER,
the service here is horrible. The place is employed with teenagers who haven’t really developed their professional skills. They usually have an attitude, especially if you ask for anything more of them. That means things such as fixing your drink even if it’s their fault, and especially a refund. Ooh, you’ll definitely get an eye-​roll for that one.
They’re also very slow. Even if there aren’t many people ahead of me, I’m always waiting longer than most milk tea places (I say this because I feel like most milk tea are fairly quick at getting you in and out). This is usually because the employees are gossiping among each other, among their friends waiting off to the side, or they’re on their phone, etc. There would even be a few of them hanging out in the back room and talking rather than working out in the front. I can usually deal with their attitude, but the time it cumulatively takes to get into the busy lot, find parking, and THEN wait forever to get my tea because they choose to dilly dally in front of my face?! I’m already taking it personally at that point! C’mon, I’ve gotten better service at McDonalds…
Oh, and if you’re still curious about the tea…
Yes, their jasmine milk tea is on point to my taste. I feel like a good milk tea place has to get their basics down, and surprisingly some places can’t even make a good jasmine milk tea.
The pearls are almost always on point as well. They’re usually super soft and chewy, and I say «usually» because I came on a slow day in December and it wasn’t as soft, probably since it had been sitting out longer than other days.
The regular size here is like a large at other places. You can imagine their large size is awesome if you’re totally craving, and it even fits in a cup holder! No more seat-​belting your tub of milk tea in your car for safe travels!
All in all, I’m less inclined to come here because of the childish, slow service.
TO COOL TEA BAR:
I recommend better management and training for these kiddos. I’m grateful you employ them and offer them this opportunity, but seriously, help them out (AND US) and train them on their manners and customer service. It’ll benefit you AND them in the long run.

I finally tried Cool Tea Bar when I am always surrounded by them in SF or in SJ.
My friends and I wanted milk tea after dinner and Cool Tea Bar is one of the several milk tea places in the same plaza/​area. Parking at this location can be hard to find since there are so many other restaurants/​cafes in this plaza.
It was a cold night and I ordered a hot milk tea. It was a little too sweet but the taste was there. One thing that stood out to me was the lids for their hot drinks. You don’t need a stopper and you can open and close it with easy access without spilling anything on yourself.
Also, it is a little pricey. My friend got a cold drink and she said it tastes a little watered down. I would come back to try again but there are probably cheaper places for milk tea in the same plaza.

Ever since I tried Cool Tea Bar after a health fair in Sacramento last year I have not gotten the amazing taste of their grass jelly roasted milk tea out of my mind! So I told myself if I ever had the chance to try it again, I wouldn’t pass up the opportunity for anything. Well, I kept my word LOL. Kind of pricey for milk tea, but the flavor is so distinct and pleasant that I don’t mind at all.
And fair warning, their large size is HUGE. They don’t pull a Half & Half and give you the same size in a taller cup.
Open more places in SoCal!

My boyfriend and I came in and ordered their most popular drink, roasted milk tea, with boba. The flavor was great but overly sweetened. The boba was smaller than I prefer but I still enjoyed the drink.
The workers were nice and friendly. They were cleaning up when we arrived and there were a bunch of people hanging around outside which made me think they were closed but they weren’t.
I would come back here but I’ll make sure to ask for a less sweetened drink.

A few years back, it was hard to find a good boba place. We only had the option of TapEx or drinks out of restaurant. Now, milk tea places are popping up all over the place in Evergreen!
I have a go-​to drink here. I always, always, always order their roasted milk tea with grass jelly. I can’t say I’ve ordered anything else, sadly. Why fix what’s not broken? I’ve had a sip or two of my friends’ drinks just to try, but most of the their tea/​fruit drinks aren’t consistent. When Cool Tea Bar first opened, the wait was very long, but it seems like they’ve really picked up the pace since then.
It’s a nice place to grab a drink and catch up with a friend. When they’re no music playing, it’s very awkwardly quiet though. It’s not difficult to overhear other conversations.

This is my first time trying Cool Tea Bar and I was really excited after hearing all the rave about it from friends. I was slightly disappointed. I got the roasted milk tea with grass jelly which is the #1. I do like that for $ 0.50 cents more, you can upgrade the regular to a large (which is A LOT BIGGER). I got it with 30% sweetness and it was just not sweet enough for my taste. I will go for 50% sweetness next time if I do come back. The tea to milk ratio was off a bit. I tasted a whole lot of milk and not enough for tea. As I drink halfway through the cup, the ice really watered down the milk tea even more and eventually tasted like ice that melted in milk. I do like the grass jelly. It had the right amount of sweetness and was soft so it sucked into the straw easily.
I liked the atmosphere. It was bright and pink with pretty white tables. Coming on a Tuesday at lunch time, the place was empty.

I’m excited to have finally been able to try this new Milk tea spot. I was a fan of their Oakland Chinatown location and thought that their roasted grass jelly was the best I ever had. Today I ordered the same drink and was surprised that it still tastes delicious despite the bad reviews. My brother got the Taro milk tea which tasted like bathroom to me. They warned him that it would taste like real taro and would be bitter. I thought maybe that’d mean it’d taste like the one at Fantasia which to me has the best taro milk tea. It was really gross and didn’t taste like any taro milk tea I’ve had before. I think he took two sips of it before he just put it in the refrigerator indefinitely and I had to eventually toss it out. The smell was rotten. The jasmine milk tea that his gf got was too sweet. The only drink that seemed OK was my grass jelly.
I’d definitely come back here again but only to order to go drinks and only for the grass jelly milk tea. The atmosphere isn’t very cozy. Music was loud when I first entered. They were playing a Molly song & it felt rachet and ghetto. Their trashcans wouldn’t open either. They have those hand censored tall trashcans that they sell at Costco but I couldn’t throw my trash away at all. I had to bring it outside.