Check ‘n Go

Horrible customer service! Wait time is a pain in the ass and the woman who is supposed to help you is far from helpful.

hi everyone. so this is my brief summary of this check n go place
i was helped by a lady named christine because i needed a loan so i can get my little five yr old in private school and i needed the money by tuesday … if the private school could have waited til the 20^th of july i wouldnt have needed the assistance.
so i proceeded to jump through these hoops she gave me. fax this, fax that, do this, do that, i need this. all the things she said to do or asked for i did. she always ended every conversation with. «i’ll call you back» and she never does. i end up calling her. then about 10 minutes ago. 2 hours after she was supposed to call me back and 20 minutes before they close. i decided to call her. to have her tell me the documents i sent her over 5 hrs ago werent good enough and she couldnt help… i mean she put me on the back burner … and i dont want her to do that to future people .so when it comes to christine. doing your loan. dont let her get someone else. cuz she is rude, her abilities to do loans are horrible and she has no customer relations skills at all… she just plain sucks.