Chase Bank

Although there’s usually a line… The staff works quickly and effortless to make sure all of my needs are met and some. They don’t haggle you with sales or products like most banks do. Props to Mike, an employee of chase at this branch. Always takes time to make conversation with you and see how you are doing. Adds a little color and formality back into the relationship of consumer interactions. Great job Mike!

I love the tellers but Chase you need to HIRE MORE TELLERS! Having one teller on a Friday afternoon between 4 – 5 pm is unacceptable! I pay you too much of my money to waste 20 minutes of my day every other Friday! TERRIBLE! Shame on you.

I would like to thank Vivien for being so level headed and patient with me I really do appreciate an astounding display of customer service thank you again.

I went to withdrawal all my fund and close my account. The guy manager charged me $ 8 for cashier check. I don’t want to pay their cashier check fee. I told him that he can pay me cash. He told me that I have to wait 5 days for cash since it’s large sum. Since the bank can’t pay me cash until 5 days later, they can not mail me the check, the only way to close my account is paying them the bank fee to get my money back.
That’s not right. I had withdraw money from other banks, no bank charges cashier check fee while the bank can’t pay the customer that day.

The ONLY reason I’m giving 2 stars is that the wait was minimal, other than that I don’t think you deserve ANY stars… maybe a poop Popsicle…

Does any bank offer CUSTOMER SERVICE anymore? There are six (6) people in line and two (2) bank tellers. One (1) bank teller yells out twice: Thank you for waiting we will be right with you, but when she had completed the transaction with her customer she went on the computer and did not take anymore customers. Bank employees are talking and laughing in the back area and other bank employees sitting at a computers with no customers.
Speaking with other people in line, this is an ongoing issue of never enough tellers.
WHERE IS THE CUSTOMER SERVICE!!!

I love banking at Chase, however I hate this location. and whats worse? Its the one closest to where I live.
The parking here is terrible, the employees here are slow and have no respect for your time. The other day I sat there for over 20 minutes waiting to speak to a personal banker. and no luck. Everyone kept walking by saying that someone would be right with me. No one ever came… so I got up and left. I was honestly really upset because there were like 5 people walking back and forth not helping any customers. I understand that they may be doing other work related things, but when there are customers waiting they should really stop what they are doing and help the people who are waiting.
I do recommend banking with Chase, however I do not recomment coming to this location. I’ve honestly never received such terrible service when coming to a Chase Bank.

I must admit, I don’t bank with Chase anymore. But when I did, this was my favorite branch.
All the tellers are always friendly and efficient. I’ve never had an issue that couldn’t be solved, but I also never dealt with the manager.
Jose was by far my favorite teller. Always very pleasant, easy to chit-​chat with, and very fast… When you’ve got a limited amount of time on your lunch, that’s a huge plus!
Even though the banking institution itself robbed me blind with all their «fees», this is still a great branch.

This experience is the first time in my life. I went to the branch today for some transactions and there is some misunderstanding with the teller. I told her that I need to speak with the branch manager and she made me wait, then she came back to ask for my ID to give to the her manager, then 5′ later a policeman came over to talk with me about the mistake. After everything is cleared and verified, he came out and said that I can not withdraw the money in my own account and have to wait crime the mail.
What a such humiliate !!! His name is Jose (I didn’t get his last name) Couldn’t he talk to me about the misunderstand issue so that he had to call a police man to talk to me, or my English is not good enough for him to explain. I don’t know why Chase could hire him as a branch manager since he don’t know how to communicate. He treated me today like a Criminal, he insulted my personality and showed me his discriminate to his customer.

Some tellers are friendlier than others, but they’re all decent on the customer service end of things. They usually have multiple tellers working on days that they know are going to be busy, so deposits/​withdrawals are done quickly and efficiently.
I’m a big fan of this location because they have everything I love around there: Target, Panera, See’s Candies, Applebee’s!

Sarah is the best shes very kind and takes her time to make things are done right best banker ever

It’s a bank… they do bank things, but they do them quickly and nicely.

Friendly customer service, speedy service, definate branch i would go to all the time.