Carson Kent S MD

I had a few issues that I needed looked at. One of the doctors at this office removed a mole which I was glad to have tested but I feel like the scar shouldve been way smaller. Now instead of a small mole I have a penny sized scar. Then six months later I saw a new dermatologist who found a mole that the last one missed. Frankly I dont trust any of these skin doctors. They seem to rush you out as soon as they can and just guess about whats wrong, give you pills and dont tell you the cause or prevention. Its the same with about 80% of specialists in this area. They are just way too busy to care and misdiagnose all the time. The whole time they just smile and tell you dont worry and take your money.

If I could give less stars than this I would. I was in desperate need of getting acne meds to control mine ASAP. I drove 2 hours away and paid twice as much as my local dermo. He gave me antibiotics for FUNGUS. I took them trusting him. I got an appt months later with a local dermatologist (who helped my brother with the same issue and now has a babys bottom face) and he said that he should’ve known better. His office is a little dumpy small looking room and staff that talks crap about their OWN patients. Do NOT come here.

Literally the most incompetent staff I’ve ever dealt with. Called 8 times in 2 weeks…3 voice messages… No return call.
Finally I get a hold of them and they put me on hold for 15 minutes I call back I tell them what happened and then they place me on hold again for 5 minutes. I try to call back another 5 times and they ignore every call. Hope the doctor realizes how much business they are losing with the ridiculously incompetent staff members.

didnt see the dr cuz the bad staff couldnt get their crap together. my iphone has an issue were it is deleting my appts. i never receive a reminder from the office. so i called the office to get my appt time. the office left early. i called at 420 which they should be open until 430. then i called first thing in morning the next day was placed on long hold. then called back and kept getting voice mail. when i finalize got a hold of someone it was time for my appt.

I am SO livid. My best friend has a huge skin emergency and already had to wait over a week to be seen. She has bumps all over her entire body from her face to her toes, literally everywhere. And is completely itchy, miserable, and in pain. They scheduled her for an appointment and then at short notice cancelled her appointment and rescheduled for another week later! They need to have a better system for skin emergencies like these. My friend has already seen multiple other doctors and was told to see a dermatologist. I would never ever come to California Skin Institute if I had a skin concern. What a horrible business.

Patient since 2007– wonderful doctor and staff.

I have been advised by Dr Carson for many years. He is very knowledgable and efficient. Dr Carson was not available during my last visit so I met with Dr Wheeler. She was very professional and she made me feel very comfortable. She was quite personable but more importantly I found her as knowledgable as Dr Carson. It was a very positive experience.

I am truly grateful to Dr.Kent. I have suffered 6 years with a facial rash and had tried everything from adult acne creams to dermatologist prescription. Dr. Kent took 1 look — said it was fungiltis & prescribed a 10 day cream. I am all clear now :)

He is very to the point. He knows what is wrong and wants to fix it fast. Wish he was a little more interactive, but he is clearly very knowledgeable.

I wasn’t able to make an appointment with Dr. Kent so I had to see his assistant, Ms. Wheeler. It was a horrific experience because of the wrong prescription. I got a very bad reaction due to her prescribed acne medication. My face was red and swollen and the skin was peeled off. I called Ms. Wheeler about the bad treatment but she regarded my condition as uncritical. I felt disappointed and unimportant of a patient was to her. My facial skin was so bad that I couldn’t go outside for days. In the end, I had to find a different doctor.
Lesion learnt — Stay away from Ms. Wheeler!!!

Doctor Carson’s office has recently been graced with the addition of Doctor Katharine Ball, MD, a Stanford trained physician and surgeon who is outstanding in every aspect. She is knowlegable, caring, and everything you would want in a Doctor. I highly recommend her and this office full of a great professional staff.

Short and to the point. Dr Carson is the best!
Both of my children and myself have seen him for many years for various skin conditions. Knows his stuff and his staff is always friendly.

I have been a patient of the California Skin Institute over 10 years. Dr. Carson is a practicing physician for this Company and I saw him this past week. The location of this practice on the 2^nd floor of a dreary grey building, nor the waiting room is impressive. Get over it… His skills as a dermatologist are excellent so bear with the unattractive and sometime crowded conditions to receive his attentions. I’ll be back 6 months later. Remember, our skin is the largest organ and those of us with skin «conditions» need to be seen regularly by those specialists that can visually recognize and treat quickly.

He is, as the other reviews state, to the point, quick and professional. His office is run quite efficiently. I waited about 20 – 25 minutes to see him. I like that he has many years experience as what I really needed was a competent diagnosis. Turned out I had a Basal cell carcinoma (benign), all of which he told me within 3 minutes of seeing him. It was a little too large for him to remove in his office so he sent me down the hall to a Doctor Gulessarian who did a great job on it. Both offices were very reasonable in their charges for services once I informed them I had high deductible insurance and would be paying at the time of visit (I used my HSA).
Dr. Carson also gave me some free medication for some minor skin issues.

Love his service!
My son had a rash on his arm. Took him several times to his pediatric and it only got worse with the creams she had prescribed. As soon as Dr. Carson saw the rash he diagnosed it gave him a cream and lotion and a week later it was gone!

My son’s diaper rash had been misdiagnosed (treatment didn’t work) from our regular doctor, so he referred us here. Dr Carson took one look and was very sure what it was. I grilled him some as I didn’t believe it could be so easy since we’d been struggling with it for 3 months, but it is responding very well to the ointment he prescribed.
Great dr — confident and friendly. Was only a few days before I could get an appointment, and I didn’t wait at all in the office besides doing the paperwork.
First time I called no-​one picked up, but I tried again in an hour and the receptionist was very nice.

I wasn’t impressed.
* A wait time of 2.5 weeks to see a doctor seems a bit too long. And I don’t think it was worth the wait.
* His staff kept playing the voice mails people had left earlier. I could clearly hear every person’s name, their issue etc. How about some privacy for the poor people who have left a VM thinking only your staff is going to listen to them?
* He spent about 5 minutes with me, and basically told me if the issue is gone by now, I can just let it be and come back if the issue resurfaces. «Sure, like I’m gonna wait 2 weeks to see you again if it happens»!
* He’s telling me I could get a blood test done to rule out viral infection. So in the end I’m summarizing what we said and I ask him: «…and shall I get the blood test done now?» and his reply is: «Well yeah, you could get a blood test done. What do you think?». I’m sorry, but I’ve waited over 2 weeks and paying money for YOU to tell me what I need to do. I can give advice to myself for free. How do I know if I need to have a blood test done or not?
* While I was talking to him, I touched my pants, and he tells me: «please don’t do that. Dont get lint on the floor. I’ll have to have it cleaned». I’m sorry, but that seems a bit exaggerated to me. Here I am telling you about my skin issue and you’re concerned about LINT? What lint? How much lint do you think came off of my pants and landed on your floor for it to be a cleaning concern?! Even if I got lint on your floor, you wouldn’t be able to see it. It’s not like your office is Intel’s chip making facility!

Dr. Carson is the third dermatologist I saw for a debilitating skin problem.
I saw two derms at Stanford Dermatology and another SJ doctor.
Everyone was stumped by my problem but not Dr. Carson.
He took one look and told me what it was.
After nearly 2 months of pain and immobility, I was finally helped.
He answered my questions patiently.
I asked a lot because I was so stunned and was almost skeptical – like it was too good to be true.
He seemed to understand.
The amount of time he spent with me was fine. I didn’t feel rushed.
He was actually quite personable and kind
I needed an injection and he saw I was nervous.
«How about an icy?» he asked.
Thinking he meant an ICEE (frozen drink), I was confused.
Then understood when he came back into the room with a cube of ice to numb the skin.
I called Monday and got an appointment for later the same week.
I recommend leaving a message if you get the machine.
I did and got a response within an hour.
His availability is a little limited (three days a week at this writing, Monday, Tuesday, Thursday I think).

I like Dr. Carson a lot, he was very sweet, mild mannered and patient with my kids when I’ve brought them in. Both of my daughters have eczema and one has acne, so we give him a fair amount of business. I will wholeheartedly say he’s got a nice bedside manner.
I’ve decided to ask my pediatrician to refer me to a different MD, only because despite that he’s a great Dr and his staff is really nice, I cannot get these people to answer the freakin’ phone. Getting in for an appt is painless enough once you get them on the line. Having prescriptions called in is also problematic, as I placed 3 calls clarifying what it was my daughter needed only to find that they were never even relayed to my pharmacy. I’m over it. Sorry, Doc.

I’ve been suffering from this chronic skin condition for years and no one was able to give me a proper diagnosis. After just five minutes with Dr. Carson, he named it for me, gave me free medication samples, and a cheap prescription.
He was very kind and listened to all my concerns. He explained everything in detail and made me feel very secure about everything. Thank god it was minor. This guy is Stanford educated and really knows his stuff, plus he is really understanding to students! I am a poor student and he wanted to make sure that I got the right treatment without burning a hole in my pocket!
This doctor is so AWESOME!!!