Carl’s Jr.

Takes more than 10 minutes to get your food. That’s pretty bad when there’s nobody else in the restaurant. What r the workers doing?

I get it. This a fast food joint; I’m not expecting gourmet levels of food and service. However, even with the vastly lowered expectations and inebriated state I was in, I found the Western Bacon Cheeseburger that I ordered to be so crappy that I just had to laugh. Laugh at the misshapen buns that looked as if they had been crushed between the buttocks of a medium sized mountain gorilla. Laugh at the hilariously stale onion ring in the burger better used as stone-​age currency than food. Laugh at the fact that the invisible hand of capitalism hadn’t wiped this place from the annals of human existence. I know, I should have taken a photo of the burger, but what came out of me on the toilet soon thereafter was pretty close anyway. You can use your imagination.

Worst Carl’s Jr ever. Was wondering why I don’t go here and today reminds me why.
No ice for soda had to wait. Ordered a #3 meal. Fricken egg the person forgot to pack my meal, I’m hovering the counter just looking at the screen. I see a med size onion rings tossed to the side that was my order!!! I finally go where the hell is my order, she forgot!!! Ahhhhh. Frickeb ruin my day from this horrible service. That IS the reason why I don’t come here and prob never again. I see you gave me the old ass onion rings but I don’t care I just wanted the burger to go. I HATE this place. Never again go here.

I’ve been to a lot of different Carl’s Jr. and this location is pretty good. I think that there is just a moderate morale problem; the workers don’t seem to care that much. I checked the cooks; they wear plastic gloves (at least, now they do). The drink dispenser was messy which they didn’t clean up but it was still fully functional. The tables had some messes when I came in but I still found a clean table and they cleaned up the other tables while I ate. This is a Carl’s Jr./Green Burrito combination location but, unlike some other locations, they don’t have the Green Burrito salsa and peppers bar. The food was a little pricier than other locations but my burger was bigger than other locations, too. (Campbell, in general, is pricier than Cupertino, although the California drought has been pushing up food prices, too.) I had no issues with my burger, fries and Coke. This is a C.J.‘s, no more, no less.

Terrible, bad service, bad food, no longer have French toast sticks, watered down coffee, and charge more for their mistakes. Mcdonalds and jack in the box or even Taco Bell are blocks away

This place has horrible customer service. The old lady marylou at the register is just rude. Bottom line is the good was ok but that lady was a bitch.

Carl’s Jr. Maple Sausage Egg & Cheese Biscuit, It looks good on the TV ad so i went to try it at this Carl’s I ordered it to go well. First of all the Biscuit was 2 pieces of bread not the hand cut Biscuit man made! The cheese over the Sausage was liquid not as the ad looks like… So i took it back the sales man tried to convince me that it was the sandwich I pointed to picture on the menu its as big as life he still said it was! I did not know his name due to the fact his name tag had no name on it. It took a long time to get this morning delight to me and there was another person waiting there order. It was not busy at all, why was it taking so long well the cook was on his cell phone. Look around the place while I was waiting noticed that the drink machines were dirty and the floors had a few fries on it under some tables
this was 9:15 SUNDAY MORNING. WILL NOT GO BACK
LINK TV AD:

Went here for lunch with my co-​worker. The service here is slow. One thing I like is they bring the food to you after you have waited a long time for it. Sauce is in small flat to-​go containers that barely give you any. My jalapeño six dollar burger was ok. Added some BBQ sauce to it. Fries here aren’t my favorites. Should have gotten waffle iron fries.
Must try? not really.
Try again? not my first choice.

I have a love/​hate relationship with Carl’s Jr./Hardee’s. For fast food, they put a lot of effort into the taste, and the cholesterol. It makes me want to go there – with some time in-​between to let the cholesterol settle.
However, especially with Carl’s Jr., they always seem to manage to mess up the service. Well, this location didn’t do that. I only ordered a side salad and a milk shake, but they were made well, and the service was extremely good.
When the woman delivered my order, she hadn’t brought a fork and I didn’t think to get one because I don’t get salad that often and they usually have everything with them, including the straw for the milk shake. She went back and got the fork and the (multi-​grain!) croutons and I met her partway because it was a bit busy, and I felt bad that I wasn’t thinking.
The only bad thing about the store was that I didn’t see a table that didn’t need cleaning. There were crumbs everywhere. Otherwise, they went above and beyond and this was the first Carl’s Jr. I’d ever experienced that.

Since they closed «my» Carls in LG, I’ve had to go to this one.
I’ve had some difficulties. But I haven’t wanted to say much since I figured I was prejudiced towards my old Carls (I miss you Deborah & Patricia!!! I didn’t even get to say goodbye :-()
The food is consistent with what you’d expect from Carls.
The problem comes with the staff not hearing what you’re ordering. One time, some loud fan thing was sucking and blowing when I was trying to order and we only got half of what we wanted. She didn’t repeat back our order either. Manager found out what happened but didn’t offer us any apology.
There’s decent parking. The bathrooms are clean and well maintained. I’ll go in at different times and everything is well stocked (if you’ve read enough of my reviews, you know that I really care about the bathrooms :-))
The staff are usually pretty indifferent, and never really friendly, but again, I chalked that up to my missing my buddies from the LG Carls.
But I will say we were sitting there one day eating our snack when a man walked in with a teenager who was mentally challenged. (i have no idea what’s PC to say these days) but the staff were really good with him and the boy. That got an extra star for my review.
Maybe they need to get to know me and I need to get to know them.
In the questions, when I say they have tv, they have televisions playing their own networks. The tables dont’ move together but you can cram a lot of people in. And while you do order, they do bring the food to you, which is very nice.

I love Carl’s Jr. for a quick bite and their Double Western burger! On this day we were in a rush to eat and stopped by to grab food. I was never disappointed in their food before but this restaurant in particular was not satisfying. The lettuce was not the freshest and we removed all of the produce before eating. The soda machines needed some calibrating. Not enough Co2 I suppose. I think I’ll stick to the same Carl’s Jr. I usually go to even though this location is more convenient.

California around 10 years ago instituted a law making it illegal for a food establishment to prepare food without plastic gloves. In this time I have only seen one restaurant break this law, it is this location. In the past my favorite long standing burger was the western, but today I bought the hype of the Big Carl, and it ended up being a big disappointment. The burger smelled like someones nether regions, and the taste was rubbish. The employees besides not wearing gloves thought talking to each other in their native tongue was better than preparing a good meal, and the fat boy behind the counter could not even read an order if his life depended on it. Sorry to say, but avoid this location.

this is a combo carl’s jr/​green burrito restaurant.
It’s pretty run down looking inside. the cushion nearest to the counter was all torn up.
the bathrooms were rough. the hallway to the restrooms smelled putrid. not like someone took a recent dump putrid, but like an old sewer smell.
the women’s bathroom was really dirty, altho they did have soap and toilet paper and whatnot. the floor was obviously just mopped, as it was wet in moplike streaks, but it still had dirt on the ground and streaks on the walls, it was a very half-​hearted mop job. they obviously hadn’t swept before they mopped.
they took a long time to make my sister’s order too.

This is just based on the Taco Salad I had for lunch today. This is the promo that they have going on right now. It’s just okay. I noticed that Carl’s Jr is going with a split menu… from the traditional hamburgers only to a split between burgers and mexican food.

It’s CJs what do you expect. Huge burgers, good fries and low prices. I rarely eat fast food but damn is this food good. You can find some good coupons in the Penny Saver i.e. free $ 6 burger with the purchase of one.

Okay… I know I eat a lot of junk food. I can’t help it. I love it. The only thing that keeps me going back to certain fast food places is what kind of time I had there before. This location only got 1 star because the night manager is a chatty cathy.
It was kind of late when my friend and I decided to stop in and eat there. The guy was on his cell phone when we were trying to order. Then when he hung up to take our order he kept talking about how his landlord called because he had termites in his apartment and how they were crawling all over his legs when he got out of the shower that morning. Then he kept joking around by saying «We ran out of that» to everything we would order. It was sooooooo annoying.
Then while my friend and I were eating he walked by to check to see if things were okay, then continued to talk about his termite problem and how his little brother is an idiot savant and blah blah blah.
Bottom line: Don’t go here at night. Crazy manager.