800 Floors

I found 800 floors thru Unilocal,and we are so glad we did. Hugh and his wife were very helpful and patient with us in choosing our floors, and taught us way more and we needed to know about all the different kinds of hardwood floors. We chose an engineered hardwood floor, and his crew did the installation a couple of weeks later. After three days of moving furniture around we were very happy with the results. We love our new floors. The installation crew was very courteous, and recommended some products to put on the bottom of our furniture to minimize scratches to our floors when we move chairs and dressers around, and it also made moving them around easier. Thank you so much!

The owner of 800 Floors, Hugh, and his wife are always ready to help and never hesitate to offer additional assistance. If you have any questions related to wood flooring, just ask them. You will get professional information and friendly advice, like what you can get from a good friend.

I cant beleive I forgot to rate Hughs 800 Floors.
3 years now and the floor is excellent without any issues. He has an excellent crew and is also an excellent businessman.
We still love our floors!

The house had a master bedroom with a musty, ugly shag carpet. I got out my tape measure and measured the room… that carpet needed to go! We stopped by 800 Floor’s store-​front a few weeks back with my measurements and diagram and walked out 30 minutes later having picked a nice replacement floor. Yesterday, the guys arrived at 8, removed the carpet, installed the floor (with baseboards and everything), cleaned up and were gone by 2pm. Their prices were reasonable, materials exactly as expected, workmanship was excellent and they squeezed us in with hardly any notice. Amazing! Thank you 800 Floors!

I am super excited to be starting another flooring project later this month in our new Willow Glen home. My husband and I contracted with 800 Floors to install beautiful Acacia flooring in our Campbell home a few years ago and could not wait to work with 800 Floors on another project. Let me share my prior experince and why I would look no further and ALWAYS partner with 800 Floors on my hardwood flooring needs.
When I began shopping for floors a few years ago for the first time, I began with no knowledge about types of woods, the process, maintenance, installation considerations, etc. I visited about 8 showrooms in the area and always sensed that the vendors did not have a lot of time to invest in educating me on hardwood flooring 101. It is a significant expense and as a customer, I was amazed at the lack of time a lot of the hardwood flooring companies would provide in making a person more knowledgable about what they were potentally going to purchase and establishing confidence in their quality of the installation process. Not to mention the quotes were all over the boad.
Hence I was thrilled the day I walked into the 800 Floors showroom and met Hugh and his wife. Hugh spent the time and education me on the factors involved when selecting hardwoods and considerations associated to ensure a high quality installation for my specific specifications. He talk to me about the various types of woods types I was considering and the pro’s & con’s of each. He also disussed what to expect in the process from start to finish and post installation maintenace of the floors. He also allowed us to take samples home so we could view what the hardwood options would look like in our environement and home lighting conditions. After a few visits, there was no doubt that 800 Floors won our job!
Additionally– the installation process went thru flawlessly. Hugh has the best crew in this line of work who are super professional, very attentive to detail, maintain a clean environment, and demonstrate amazing craftsmanship!!! They clearly have pride in their finished product and when they install your flooring, you will immediately know why.
It is wondeful to find businesses like 800 Floors who are committed to providing outstanding customer service and high quality hardwood installation services. And like the other reviewers mentioned, he is honest, creditable and does not employ any hard pressure or upsell tactics. So rare these days.
We will start our next project later this month on our new home and look forward to another phenominal experience with Hugh and his team!

I recently got new hardwood flooring for a home I purchased. I had no idea what color flooring I wanted and had a mishmash of colors throughout the house. Matching a floor color with all the different colors throughout the house was not an easy task. I was so fortunate to have found 800 Floors through Unilocal.Hugh, the owner, showed me different options of flooring and colors and suggested the flooring that was recently installed. I LOVE the color of the hardwood flooring! Hugh did such an excellent job of helping me pick out my flooring. The floors look so beautiful.
Also, the installers did such a fantastic job. You can have beautiful materials, but if not installed correctly or haphazardly, the look can be diminished significantly. The installers did high quality work and did not cut corners. In addition, there was one area that I wanted fixed and Hugh sent the installers back to the house to have the issue fixed. It was not an easy fix and the installer worked very hard to make sure I was satisfied. The area looks great and I could not be happier.
I would highly recommend 800 Floors and would use them again in a heartbeat.

I’d like to reaffirm my 5 star review for 800 floors. It’s been just over one year since we had our floors installed and they’ve surely stood the test of time. I’m 100% convinced that the floor product as well as the workmanship of the installation made this a 5 star experience — especially when coupled with the very competitive price.

Purchased a new home and needed the floors replaced! Found this place on Unilocal along with a few others and we checked them all out. This place was customer friendly and great customer service too.
Hugh & his wife are extremely knowledgeable and patient and so nice too!
They did not try to up-​sell any particular product, they were not pushy, they gave us honest feedback when we had questions about the different products based on our needs and they were VERY patient with all of our visits — I am super wishy washy!
Our new hardwood floors in our home look great and we are very happy with the work they did. We even allowed them to do all the work while we were on vacation, came back to a great job completed exactly how we requested. Noël and his team were great!
I would highly recommend this place for its friendly owners, the quality of wood and competitive pricing! Thank you 800floors! :)

Hugh & his wife are extremely knowledgeable and patient
They were not trying to upsell any particular product, or pushy, but very patient with all our visits during selection phase.
Hardwood floors at our home look great and we are very happy
Only complaint I had was with his crew who installed; They are a family run unit, the youngest one was not as good .he made a few holes in the wall when they were removing baseboards; But Noël claimed that they existed before they removed them; Its a brand new house, new construction; ALso at a couple of places sometimes I can feel that they are a bit creaky; But overall they finished the job pretty quick and were professional about it.
I would still recommend this place for its friendly owner and the quality of wood

the team at 800 Floors rocks! Very good consultation about how to do things and their installation service is the fastest, most detailed one I’ve ever seen (although that part is a bit pricy, but worth every dime). On time, delivered and installed exactly as agreed, and the Lauzon floor is now the center piece of the house.

This place was really great. No long descriptions as I just love walking into my home and simply look at the floor. When you just like to look at something… you know it is good.
Prices are competitve. They do not try to oversell ypu.
In a weird way… I wish I had more flooring so I can get more hardwood.

We put in about 300 feet of solid hardwood floors and really like them they came out perfect. Hugh spent time explaining how the hardwood floor is put in, the installation process and spent time showing me what would look best with the tile and the layout of the house and appreciate the time and showing me the little details. The staff and everyone a part of the installation were very friendly, on time and courteous

We got approx 800 sqr.ft. of engineered wood installed in our house. The earlier floor was mix of tiles and carpet. I had heard some horror stories about floor installation gone bad and was bit apprehensive about changing the floors. My anxiety about the process increased further when I visited some stores on Brokaw St, in San Jose and got varying estimates. In some cases same store gave different estimates on two different days. After deciding not to go through with the install, I found 800 floors over Unilocal.I am extremely happy about the job they did. Here are the few things I would like to highlight about 800 floors.
1. Extremely good attitude towards customers. Patiently explained all the nitty gritty details about the process and potentially the issues which can come up during floor installs in older houses.
2. Detailed estimate with all the details including estimate about potential surprises that can come up. This was helpful as it can give you an idea about worst case scenario.
3. On time every day and finished the job about half a day earlier. All installers were courteous and ensured that they did not make a mess during install in the house.
4. Detailed finishing, I was happy to see that they even paid attention to details when installing baseboards in some closets.
Overall I highly recommend this business. A special thanks to Hugh and Noël for doing a great job.

It has not bee an easy task try to find affordable as well as good quality floor for our new place. We’ve tried and consulted two other floor companies but found it’s rather frustrating when it comes to communication. And that all changed after we found 800 Floors.
Hugh was so nice on the 1^st phone call. And that just kicked off a great start. The estimation guy (I think it’s Noël) came in promptly (which is such a good surprise because that has not been what we had been experienced w/​the other floor company). When it comes to installation, we are just thrilled by how good these guys are, they are (again) prompt, professional, super nice, and did such a good job on the floor as well as the baseboard. We have round-​ish corners so it’s not the easiest to make the baseboard look really neat around it. But they made it look super nice! And the transition between floors to other rooms are also very nicely done. When they leave, they cleaned up the rooms and just left beautiful floors! I only got Moises’s name, but couldn’t get the other two. They truly delivered an exceptional job!
They’ve got good price, excellent service, we highly recommend them!
Thank you 800 floors!

Thanks to the folks at 800 floors, I finally got rid of my old carpet and updated my home with beautiful hardwood floors. I was pretty clueless about hardwood floors and Hugh did an excellent job guiding me through the entire process… from choosing the materials to explaining the installation methods. It was estimated to take about 5 days to complete the project but the team worked quick and finished in 2.5 days… less a stair nose that was put in a week later due to an estimation error of materials required. All in all, what I would have expected from an honest, well reputable business. Cost-​wise, I can’t comment much because I didn’t really shop around. I just took the quote and asked a handyman I knew and he said it was «reasonable». Granted it was a fair price, I decided to go with 800 Floors after reading the great reviews on here.
So why 4 stars and not 5? Well, 3 reasons. First, the wood didn’t come out quite as I expected, which is partially my fault. The sample displayed in the showroom looked much nicer – typical marketing. I did ask for a sample piece that I can take home and it was noticeably lower quality. Unfortunately, I made the mistake of assuming that the sample wood was an off-​piece and the majority of the wood would be more similar to the showroom sample. It turned out to be the other way around. Second, it was discovered that my floors were uneven and required extra cost to level the floor. I was totally fine with this but even after the leveling, there still remained some uneven patches that I noticed after the floors were installed. Too late to fix now. Third, the installers were a bit sloppy as I found globs of wood glue residue and paint splatter in several areas when I was cleaning up. Also, after moving the fridge and oven, they did not re-​level them properly. Despite these small issues, I still highly recommend Hugh and 800 Floors for anyone looking for a professional and friendly business to work with on your flooring project.

First off, let me say, this has to be one of the friendliest yet professional businesses I have worked with in a very long time. So refreshing!
We bought our new home and immediately knew that all of the flooring was going. So we did a quick search on Unilocal in our zip code and low and behold, they are a stone’s throw away. I had reached out to the showroom in advance of our visit to reconfirm their showroom hours on Saturdays and spoke with Michael. I briefly explained our plans and he welcomed us to make a visit.
We were immediately impressed with the warm greeting we received from Michael (who remembered me!) and Hugh. The showroom selections were amazing and the pricing is not to be beat! We had a very good idea of what we were looking for and Michael was able to pull 3 samples and the first one we set our eyes on was «it»!
Our installation date was going to be a bit out from the time of our visit but Michael went over to do a thorough estimate and it came in pretty much right on our targeted budget.
We needed to have both engineered flooring and horrific carpeting removed before the installation which they did — and removed all materials.
Next, a few weeks later the installation happened which actually happened in UNDER the time promised.
The lead installer, Noël, was extremely profressional and walked around to talk through all parts of the installation to be certain they were exact with how we wanted our flooring laid out so to avoid costly errors in advance!
The installation was a breeze and I just received a follow up call from Hugh to make certain we were happy with the results.
Again, I cannot state how impressed I have been with their business and of course, the results!

Hugh was extremely helpful and professional. He has a wide range of products and the ABSOLUTE BEST PRICES. We shopped around quite a bit for hardwood floors for our brand new home. It would have cost us 40K to have the floors we wanted installed through our builder, so we decided to put in the standard carpet and tile and do the floors through Hugh and 800 floors.
We needed approximately 1300 square feet of flooring and we had to have carpet and some tile removed. Hugh made sure everything was ready to go as soon as our home was finished. His crew, led by Noël, was prompt and on time, and they finished the job extremely quickly – within 2 days. The floors look amazing and the transitions are also perfect.
We selected the Garrison French Oak engineered hardwood and after the install we had some problems with a couple of the T-​moldings cracking but Hugh ordered the new parts immediately and handled the repairs quickly.
That’s where you really see how good a business is – when things go wrong. Hugh and his staff were very nice to work with and we just couldn’t believe how much better their prices were for the materials and installation.
We’ve worked with a lot of contractors but none as headache free as 800 Floors. Definitely recommend them without reservation.

Came here to look for engineered wood flooring.
There were lots of choices. Friendly and patient sales people. They were even willing to make phone calls to find more information about the flooring I was interested in.
One thing they could do is make their showroom brighter. It was sometimes hard to see the color of the floor because the lighting is so dark. But otherwise, would definitely recommend.

800 Floors had just completed the hardwood installation in our home for the entire downstairs, staircase, and upstairs hallway, and it is simply GORGEOUS! I can’t rave enough about these guys! Thanks, Unilocalers for the the great reviews! We can absolutely see why the reviews have been so awesome.
First, Hugh is totally knowledgeable about hardwood floors. He really does his homework and stays on top of trends and customer needs and preferences. We have spent many months reading and researching on hardwood floors even before we approached any showrooms. Then, we visited numerous different showrooms in the entire Bay Area, based on the reviews here on Unilocal.When we visited Hugh at 800 Floors, we were overwhelmingly impressed.
Hugh took his time to explain to us the pros and cons of the different woods, listened to our needs, and offered sound options. Having talked to so many folks at the various showrooms, we found Hugh to be professional and yet very friendly, cheerful, and down to earth. It was like talking to an expert friend and getting advice as to how to proceed with our floor project. Hugh even followed up diligently with the wood manufacturer for us to get a great discount on the wood we finally chose.
Next comes Noël and his excellent and super-​friendly installation team. Noël is a master craftsman when it comes to hardwood floor installation. He and his team take a lot of pride in their work and the fabulous results speak for themselves. The installation was flawless, down to the last detail.
They were really good with minimizing dust, especially when they had to remove all the tiles from our kitchen. The debris were removed quickly and cleanly and they made several trips to the dumps during the day, leaving very minimal rubbish on our property. Finally, the wood installation was done so quickly and seamlessly. We couldn’t resist but added more to the project scope and asked them to do the hallway upstairs as well! Again, Hugh and Noël’s team were so accommodating. Within one morning, they were able to acquire the necessary extra wood and Noël’s team went straight to work on the upstairs. We are so glad that we had that done too. It ties the whole house together so beautifully, from downstairs to upstairs.
We highly recommend 800 Floors and would definitely go to them again whenever we’re ready to install hardwood floors in our bedrooms. It’s like a new house we’re living in right now, and already some friends and neighbors are asking for 800 Floors contact info! :))

Using Hugh at 800 Floors was the best decision that my wife and I made when it came to the hardwood floors. THANKS UnilocalERS! Hugh was awesome to work with. He spent a lot of time with us in helping us choose the right flooring for our home. My wife and I were indecisive about three products. Hugh let us bring home the sample pieces so we could evaluate it at home. It made the decision so much easier. Our brand new hardwood floors look amazing thanks to Hugh and his installation team. It only took 2 days to complete the installation.
We will be using 800 Floors again for our next home project.
Tip — If you can, the best time to see him is during the week when he can devote more time with you in choosing the hardwood flooring.