Riverside County Department Of Animal Services

This animal shelter is so nice compared to Ramona which is a street away. You can tell they really care about the animals here. The volunteers are so nice and helpful and I actually sat around and talked to a volunteer today for almost 2 hrs trying to decide on a doggie to take home with us. We ended up taking home a baby boy with us. Although I do understand the risk of puppies getting sick they should have a clean place they could put puppies in to see them. I ended up going out on a limb getting this puppy today that we really couldn’t interact with. I was worried about him being too hyper for my 2 year old. But once I got him home I am so glad we took him home. He’s so sweet and him and my dog get along just great! They told me if he didn’t work out just bring him back but I believe that shouldn’t be how it works. At least give them their first set of shots or something. Anywho… The only reason this didn’t get 5 stars is because of the lack of interest and the rudeness of the animal control officers. One of them had no interest in even helping decide if he were the right animal and was just kind of bothered by all the questions I was asking. (you would think they works be happy you’re asking so many questions and care so much)… All in all, the volunteers are amazing, adoption/​turn in people are great. Couple of the officers need to put a smile on. Life could always be worse. And just treat people with more respect

I love this shelter! First off, the staff was amazing and helpful, my boyfriend and I were originally looking for a dog but then later decided we wanted a cat. When we went into the feline facility, we were amazed by how clean it was. Brittany (not sure if I spelled her name correctly but I apologize if I did) helped us search long and hard for our desired kitty (: I love our little fur ball Salem! I am totally a San Jacinto animal shelter fan! We will definitely be back!

We came into this place not expecting much, I’ve had terrible experiences at the Moreno Valley shelter and just kinda thought thats how they are. When we walked in the door, we were greeted by a nice man who explained everything to us that we needed to know. Asked us if there was any specific breed we were looking for and walked us to the kennels and let us on our way. As we walked through the dog kennels, I noticed they were clean, half indoor, half outdoor, the dogs had clean, cooled water and food in a dish, not spread all over the floor (with the exception of one dog who was so playful, he knocked his all over). As we walked back and forth between the two kennels trying to decide on a new family member, the staff and volunteers were very attentive to both us, and the animals. I am VERY pleased with our experience here and if we choose to add more to our family, we will definitely be going back. I will refer anyone and everyone to this place. They have a $ 20 adoption fee, and licensing is $ 16. VERY reasonable considering the dog comes fixed, up to date on shots, and micro chipped. They even have a «Pets 4 Vets» program that covers the adoption fee. We paid $ 20 total for our baby, and now my husband will have a companion. :D

Vaccines are far more affordable than the local shelter. Friendly staff, very clean facility. they answered all questions I had, definitely going back soon for more boosters. Best prices in town.

This place is awesome! I had a wonderful experience adopting my adult cat here in September 2014. The facility was clean and well maintained. Staff was friendly and super patient with me and my need to find the purr-​fect cat. Haha. They are doing great work here. The price is incredibly affordable… 15 bucks for a cat with microchip! The process was pretty easy and I love my new little girl so much!

Animal Control only works Monday through Friday?
I think it is ridiculous that Riverside County will not pick up stray animals except Monday through Friday from 10 – 7. When a stray dog wondered into my yard on Saturday afternoon I called the animal control number (951) 358– 7387. The woman, Operator number 22, refused to send out anyone to pick up the dog even though he was clearly dehydrated and hungry. I called my lovely neighbor Debi, whom has helped me in the past but she was not home.
I would like to be a good citizen and help my fellow neighbor but they sure do make it hard for me when they want me to care for a dog for nearly three days until they come to pick it up. I don’t store dog food, beds, bathing materials, brushes, etc. in order to be able to care for a possible random dog for three days. Besides, my yard won’t contain him, he later wiggled out under the gate and ran off. I am not a dog owner and I think it is ridiculous to ask good citizens to do it when we pay for animal control in our taxes. I thought animal control was a full time job.
What if I were to loose one of my animals on a Friday night? Even if some good citizen were to take in my cat and call animal control so that they might be recovered by me, animal control would refuse to pick up the animal after hours. Therefore, I would have to hope that someone would care for my animal for days until animal control came to pick him/​her up. Unless, it was what they considered to be an «emergency,» this consists of dead/​dying animals, exotic animals, and vicious animals. Now let’s be honest, most people are not willing or able to care for an animal that is not theirs for several days.
As a pet owner I’m sure many would agree that anytime my pet it lost it is a level five catastrophic emergency until they are recovered so I believe that all stray animals should be picked up whenever they are found, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, or Sunday.