Wu Tai Hing, MD

I recently started to come back to this doctor office. Before I never liked coming here because of the front staff, but now the front staff has become very friendly and nice! The girl that helped me was so nice. She explained my insurance to me and how the benefits are. I went to another doctor’s office but they wouldn’t accept my insurance there so when I came here, and they accepted me. The wait wasn’t has bad as I thought. I think I only waited at most 10 minutes for walk in which I thought was pretty good. When I went in to do my vital signs, the nurse that helped me was so friendly! She was just talking to me while checking my blood pressure, so I thought she was great. I got to see Doctor Lee that day. She was nice and asked me a lot of questions which I appreciate because it makes me feel that the doctor cares for my health and wants know exactly what sickness I have. She prescribed me some antibiotic and cough medicines. I admit this place isn’t super nice looking, but for me, I care more on the service and quality of the place. I want a good doctor that cares and makes me feel like they are a good doctor. So I am happy for my recent visit here.

I am looking for a family DR, so I was steered here by Dr Stanley Lau’s office. What a mistake, gave them my insurance info and they said they will get back to me. Called them the second day and they said their to busy call back tomorrow. Not how a place should be run. In the mean time I found a family doctor. So stay away from Dr Wu Tai they’ll just give you the run around. I give them a generous –5 stars.

My aunt took me here to check on my swollen mouth and head pain. I thought everyone was nice and really conversational; even though it was my first time here, everyone talked to each other as strangers as if they have known each other for a long time. I wasn’t really talkative because my upper lips was swollen and was in pain, as if someone is trying to pop my acne that isn’t ready yet.
The Doctor prescribe me some medication for my swollen lip due to a virus that I picked up when my body was weak. I thought it was a big bad acne that just happen to be a at bad spot, but turns out that wasn’t it. I wish I came earlier because Doctor said it would have taken a few days upon treatment and since I came in three days late, I am stuck taking the medication for a month…
As for my head pain, after hearing me out, the Doctor advice me to go to the nearest hospital’s emergency room (he also help gave us the address as well) to get my head check, after-​all I did had it afterwards from a T-​bone turn accident by a truck. And advise me to file a claim with the false driver’s insurance that hit me, so I don’t have to worry about my bills for my head.
Not only it’s a comfy small building that I noticed as I leave, but the prescription’s antibiotics was easily picked up at the next window (Big 1 Pharmacy), so really time consuming knocking two visits from one small building.

Dr Wu has been our doctor for three generations. he was orginally my mother’s physician. she had many health issues; as i was usually the one who accompanied her i had countless opportunities to observe the quality of her care, and the warmth and patience with she was treated. she has since passed on, but he continues to be my physician, and i have also entrusted my son to his care, when needed (my son lives overseas)
i can understand the poor reviews: i agree that the office atmosphere is somewhere between the DMV and a M*A*S*H* tent, and Dr Wu’s bedisde manner does leave something to be desired – until you’ve known him for awhile. i’ve known the gentleman for over 25 years, and i can assure you that the longer you know him, the more personable he beocmes; the depth of his concern and the quality of his care – and yes, his empathy – really comes through when you most need him

Dr. Wu is by far the worst doctor ever. I would give him a negative star if that was an option. My father who is 85 years old had a heart surgery upon his recommendation. Rehabilitation was difficult. My dad had to be committed to a nursing home because he couldn’t perform the most basic function. Dr. Wu has not visited my dad in the home. Even during his many visits to the ER due to various complications, Dr. Wu has yet to pay one visit. His negligence is astounding. I have been continually amazed that in this age of modern medicine, we can have such sub par services. On the most recent visit to the ER, one of the nurses in the critical care unit asked why my dad had not been on blood thinner medication. We were not sure so we gave her Dr. Wu’s phone number. The nurse called him. His response to her question was, «I don’t remember». What friggin doctor gives such a clearly irresponsible response?!?
As a previous reviewer correctly commented, doctors like Wu prey on the ignorance of the immigrant population who believe that such sub par medical services is adequate. There needs to be better education and awareness that such treatment and negligence is unacceptable.

I am giving this clinic a 4-​star for my experience as a new patient.
My prior physician no longer accepted my health insurance, so it defaulted to this one in Alhambra on Valley and New. As a paraplegic and wheelchair user I frequent the doctor a lot. After a close call at the ER, I needed a referral for a specialist and decided to check them out online. There were many complaints and warnings not to go to this doctor; however, I would have to wait until the next month for a new doctor of my choice to take effect.
When I called, the receptionist was friendly and thorough. She ran my Medicare number, called me back in less than 10 minutes, and made an emergency appointment for me the next morning, which was a Saturday!
The intake was very fast. I arrived exactly at my appointment time, and even though I needed to fill out paperwork it was just one page, so I was still seen very quickly. The doctor I saw was a young woman, probably in her early 30’s, yet she was extremely nice and professional. The reviews I read said they try to rush people out; I didnt feel that way with this doctor. Throughout my visit she asked me if there was anything else she can help me with, and asked about three times. She went the extra mile to also refer me to chiropractic services as well.
Parking sucks; there is one handicap spot in the front and maybe one in the back. There are shady spots behind the building, but they were full. It’s also on the north side of Valley Blvd between some businesses so it makes it hard to make a left to pull in.
The waiting room is small and crowded; it is shared with the pharmacy adjacent to it. They advise to make an appointment every time as they see many patients a day.

This is a busy doctor’s office and I understand how the employees gets tired after all these works, but their service do not deserve a star at all. I want to complain about the front office. The Asian YOUNG lady (chubby) looking in the front reception is always impolite. She always gives me an attitude whenever i ask her a question. It seems like she don’t want to work there. She is giving a bad reputation to the doctor’s office. She will never greet or say thank you to you, giving u a black face. Never seen a smile on her face. When i ask her a question for the second time she will be like «this is my second time telling you blah blah blah… Never want to take the time to explain things to you. Even when i call for appointment or ask to see if my referral has been approved, she will just tell me its not approve yet and hung up on me right away without saying bye. She is very rude. I don’t know why the doctor can put her in the front office. I will not go back to this office ever again, because i don’t deserve taking any attitude when i needed care.

Absolutely awful doctor. I went to see him for 2 issues… sudden vertigo and shoulder pain. His response to the vertigo was «do not worry, a lot of people have it». So how does that help me? Knowing other people experience the same thing makes me feel bad for them too.
His response to my shoulder pain was «Are you a professional athlete? If not, then you should stop playing sports… look at me, all i do is walk». So basically his «prescription» for me was to just stop moving around and living life. HORRIBLE DOCTOR. Don’t waste your money.

Terrible doctor he didn’t save my mother

I think the only patients that this doctor has are Medi-​Cal recipients. NO ONE and I mean no one would want to come see him and have to pay money out of pocket. He’s inconsiderate and always rushing patients. One of my parent had to spend some time in the ER and was assigned to him. Now that I know how he treats his patient, I will make sure that he will not be assign to us again. I simply ask if one of my parent can be discharge from the hospital soon and it was the very time I’ve spoken to him. He answered in distraught, «You think the hospital wants to have you around, they can’t wait for you to go home so they can make more money.» I said, «well, aren’t you the one that have to discharge us, the hospital cannot do it?» He said, «ok, I’ll see to it and maybe 2 more days.» The sound of his voice is like he’s talking to an enemy. No human should to talked to that way… needless to say he’s a doctor. This was just one of the incident.