Ski and Snowboard Outlet

I love this place. I always find good deals on outerwear for the whole family. Way cheaper than most retailers.

So I recently started popping in and out of this store. I’m going snowboarding in Utah and I needed snow gear. This store is pretty big, 2 stories. Downstairs is all apparel and upstairs is your snowboarding equipment and possibly skiing as well. I saw a wall of boots, some boards, and board bags. I didn’t really check out the 2^nd floor. Just a quick walk through.
So the apparel section is set up like a Ross or TJ Maxx. I’m not really a fan of this kind of shopping. Upon walking in, mens to your left, women to the right, and kids in the back. There’s racks and racks of clothes and it’s by size. So for your small sizes, you have several different styles/​brands/​colors per rack and so on for Medium and Large etc… They do have some racks and stuff on the wall that’s by style but for the most part, you have to dig.
I notice they have so many smalls and mediums but not a lot of styles for bigger sizes. I have some junk in my trunk so I tend to buy a little bigger and have my clothes taken in for alterations.
Kailey helped me each time I was there. She is so accommodating, really nice, and patient. I felt like I had a personal shopper. She kept bringing me different styles to try on when I was in the fitting room. She made shopping there a breeze.
I cannot really tell you how their prices are. I guess it was ok for their brand they had there. They carry a lot of Killtec brand??? However, I tried on Obermeyer snow pants and they were $ 120 and as I was in the fitting room, I did a quick search on Amazon and I found the same pants for $ 90. Normally I would order from Amazon especially because I have Prime but those pants were not available through Prime and it would take about 10 days to receive so I just ended up purchasing the pants there for $ 120 because I didn’t have time to wait for shipping and Kailey was so nice so I guess I didn’t really mind spending and extra $ 30 to have the pants in my hand that day.
So after 3 visits and about $ 500 later…5 stars for customer service and I got what I needed. Minus 1 star for prices and digging for clothes.
FYI-​NO refunds… exchanges only.

Pros: Helpful and knowledgeable staff, good deals, wide ski selection, offers tune-​ups/​waxing/​repairs.
Cons: Too few staff in ski section.
I’ve been here several times this winter (’15 — ’16) — first for new skis and ski boots, then for some new winter clothes, and finally for a tune-​up of my new skis. The first time, I had my eye on a pair of skis that was out of my price range, but the manager was very cooperative in adjusting the price because of an online deal for the exact same skis+bindings. I also picked out new ski boots the same day, and the salesperson was very patient and brought out 6 or 7 different boots in my price range. Evan (their ski tech) got my ski bindings mounted and adjusted very quickly as I checked out at the front.
The second time, I was looking for glove liners and thermal layers, and I was able to pick from a large selection of both, all at reasonable prices.
When I took my new equipment out to Mammoth for the weekend, I got a nasty core shot on my shiny new skis. I brought them back to the shop, ashamed that I’d already dinged up my nice skis, and for only $ 50 they patched the core shot as good as new and did a full tuneup.
If you’re in the SGV or Pasadena and need some new winter gear, this is the place to go!

This is a hidden gem! They have a bunch of great stuff, you’ll find everything here and its cheaper than sport chalet of course, a lot of choices from new to used for all ages ski and snow boots plenty of apparel choices, pants, jackets, gloves, beanies, bindings, skis, snowboards, goggles, helmets, stomp pads etc. Used gears starts at 29.99 (boots) here are okay to buy especially for kids since they outgrow it quickly anyways and for beginners. One of the employee there told me that when ypu buy a used boots there, you can trade ot in for a different size later on as long as it is in a good condition which is pretty cool.

Very friendly and knowledgeable. Inventory, is just like every outlet– it is hit or miss.
We needed to update our snowboarding gear for the year, and found many missing items, in an excellent price. our second visit, which, I guess happened when many other people wanted to update their equipment, was less successful. We go on our way to visit relative, but otherwise doing the trip especially, will probably be questionable.

Came here because we wanted some new snow gear. Due to the current rainy weather, the snow piled on at Big Bear and Mountain High thus the selection was very limited due to everyone wanting to go to the snow. This was expected though but I was hoping for at least some new snow pants. They do have some items that will work but why settle when you are about to spend good money. If you are not very picky and just need something real quick, you will find something here. They do carry everything from clothes, goggles, socks, bindings, boots, boards, and so on. Downstairs is for clothing, upstairs are chock full of shoes, bindings, boards, and skis. A wide selection to look at but since I am still taking lessons, I really don’t know what I want yet.
Pricing is reasonable. About half off the regular stores. Some are old stock but who cares. You can get your basic snow pieces here for the whole family. Service is okay. Polite but they do not overdo it. The people who work here do know what they are talking about so just ask away if you need help. Parking is street and private lot.

Came here to check things out. Evan helped with boots and gave some great pointers. Very knowledgeable! Kayley (sorry if spelled wrong) was extremely helpful with an exchange! Couldn’t ask for better customer service and the prices are amazing! Unfortunately I already purchased my helmet elsewhere otherwise I would have totally gotten one here — they had a better helmet WITH built in headphones for the same price I paid somewhere else. Oh well, next time I coming here for everything!

I came in because I needed some new snowboard boots, all the major shops did not have my size and my wife found this location online. Evan was beyond helpful and most knowledgeable of sizing and breaking in of new boots; Kailey was cheerful and was very helpful as well. Ask for Evan if you ever need anything — he is the man! We will definitely be coming back to pick up more items at great prices!

I brought my snowboard in for a repair because the metal on the tail is bent and is sticking out. I like their service so far. They were very friendly and they answered most of the questions I had. Since it’s snowboarding season, demand is high for tune-​ups so it will take a week for them do work on my snowboard.

I bought my skiing gears on 12/​10/​2015, it costed me almost $ 500, but after I finished my first skiing on 12/​18, I found my ankles were full of blisters. One of my friends told me it was because the boots are too tight, but the boots I bought were under the saleswoman’s measure and suggestions. So I went to the shop on 1÷3÷2016 for fixing or change, the manager asked me for the original box or receipt but I haven’t, she said at least the proof of buying in her shop. Next day, with the print out of payment record I went to the shop again, they changed a pair of new boots for me, and said that would be the final.

Went there to get some used ski boots. Nothing really fit. The staff there were super nice and helped as much as they could. Eventually the called Evan over, who is their resident expert on the gear. He asked me a few questions, measured my foot and basically told me my foot type would pose a problem with most ski boots. He went to find a couple of boots from the back and the first pair I tried fit like a glove. Unfortunately, they were out of my price range, especially since I just wanted to try with something cheap, but I do appreciate the honesty and knowledge that he had. For now, I am going to rent, but if I decide that skiing is my sport, I will be back here just because they know what they are doing.

So the last time I updated a review was 9 months ago. I stated that I was not happy with my purchased and I got a message from this lady named Kailey D. Claiming that she’ll help me with my situation. I asked her if I should look fo her specifically or show them the conversation between me and her. She never responded back.
You were never intended to help me in the first place LOL why do you even bother messaging me then? If after 9 months you still didn’t respond ?
I would never ever recommend this place to anybody only because of their make-​believe comment right back at you after your review and seemed like they were offering to help. Hah. Jokes on me.

I don’t own anything ski or snowboard… No idea of what I needed etc. to go on our upcoming snow trip! Kailey was so helpful and patient with me! She gave me tons of options and helped me pick out the things I needed! She did not sell me anything that I didn’t need! She was conscious of my budget too! Their prices were reasonable and they have a huge women’s selection! If you need snow stuff I would recommend this place!!! Ask for Kailey!

Both Evan and Kailey are just super awesome, extremely helpful by going out of their ways to tirelessly explain the differences in the products and recommend the best fit at the best prices possible.
Literally spent almost a week at the store, coming back every day to buy for family and friends back in Asia. Every time, the same infectious smile, the same great service.
Still can’t believe such a down to earth and superb price place can exist right in the heart of Arcadia!

Evan was awesome, he provided me with extremely helpful information about proper snow boot fitment and snowboard length. Will definitely come back again for all my snow gear.

I bought ski and snowboarding packages for my family here and could not be any happier with our purchases. They have a decent selection, but what makes then stand apart is their knowledge of the equipment that they have. They have an uncanny ability to put the right equipment on the customer for a great price.
Also a great place to buy inexpensive skiing/​snowboarding clothes.
This is where i recommend my friends to go to buy clothing and equipment.

I got snowboarding pants because my old one no longer fit me (and are a little ripped). Found great (and effective) waterproof pants for $ 80. Awesome!
I also browsed around and saw snowboards for about $ 300 which is average. Not really a great deal here.
One thing I didn’t like was the fact that the accessories and tools did not have outlet prices. A wax scraper, that basically looked like an oversize plastic ruler was about $ 14. So overpriced, especially because this place is supposed to be an outlet with discounted products.

Amazing customer service and unbeatable prices. Recently bought a snowboard, boots, and bindings package for under $ 300. Even though they were super busy with the holiday season, an employee was still able to attend to my friends and I and help us with picking out a snowboard and boots. They gave us great advice on deciding which boots to buy and which bindings would best go with our snowboard. They also helped us install the bindings, free of charge. I even got a free stomp pad!
The only reason I wouldn’t give this store 5 stars is because of its lack of options. When it came to the snowboards at least, there weren’t that many too choose from when it came to designs and size. The only big name brand that I saw available was K2. When it came to jackets and other outerwear, brands such as The North Face, Burton, or even Nike were nowhere to be seen. However, this would make sense because of the great deals and reasonable prices that they have. Not really something to take against the store, but I would like to have the options available to me if I actually did choose to spend a little more.
Ski and Snowboard Outlet has plenty to compensate however for the absence of some major brands. They had everything I NEEDED, which was the important part. They had plenty of gloves, goggles, and other peripherals available at amazing prices as well.
WOULD RECOMMEND THIS STORE TO ANYONE IN NEED OF SKI AND SNOWBOARDING ITEMS!

This place is pretty neat, but they’re only open during «SEASON»
It is very well organized. All the boots are in a certain room.
Seems very clean. I could argue about the prices, but oh well.
When in the world is it season in SoCal? I have no idea. It’s 80 degrees and I’m sweating my buttox off and it’s still Winter season.

Brought my snowboard in to get serviced was $ 40 for waxing and some minor-​moderate repair… made my board look brand new. brought it in 30^th of december, was ready by the next day. so they’re fast and did the job right.
went to sport challet down the road adn compared prices. they wanted $ 48 for the same job, the guy who helped me seemed less knowledgeable than the people at
this place. said it would take about a week before it was ready.
bottom line:
SERVICE: generally friendly, college students… still not sure if the employees are just trying to pull some sales but yeah. whatever
Selection is not the greatest, boots and snowboards… bindings, generally unknown brands. prices are not the cheapest
for tune ups, it’s a great place to go