Quality Dental Group

It looks like I’m the unlucky reviewer #13, but despite that my experience was as described by the name of this office, quality service. I made an appointment and several days before day of appt there was a reminder call which made me realize to rebook because I forgot about it. I’m therefore saved from the penalty of missing appointment, and even though the gal I spoke to on the phone asks me to budget an hour for new patient appointment it actually took me less than 40 minutes including the intake form. At the office, I met the receptionist who’s asked for insurance info in advance so she could explain my options when I arrive, the dental assistant who took x-​rays attentively without any distractive conversation and the dentist herself who is asking me questions about my style of dental hygiene so that she can recommend additional practice which keeps me from having to frequently visit a dentist, knowing that I am without an option to do so based on MediCal coverage. Overall, I received very honest assessments, did not have to hear recommendations of services I don’t need. At some point knowing my lack of insurance coverage, I even took initiative to ask the dentist about the prices for some of their complex services. She courteously told me it is not necessary in my case, and deferred me to the receptionist to get these quotes if I truly felt inclined to obtain the services. I appreciate an honesty in the medical profession, and for me their honesty will go along way in their practice.

Please don’t pick this dentist for you have HMO insurance. When I call for appointment they always say no availability and needs to come a month later. I found out this scam and I call again later and the front desk they have appointment in the following weeks when I say I pay CASH. Because with hmo, the dentist receives ur insurance company a lum sum money no matter u hv ur service done or not.
So I arrived my appointment and then I revealed my insurance. They have me waited for an hour and told me all appointment is full. I said I can wait she said the wait is an hr. I said I will go to lunch and Come back. The front desk now say we are all full and we can book you next time!!! So they hv me waited for an hr and now they said appointment is full ! When a minute earlier they say could wait an hr WOW!
The receptionist makes the excuse saying it takes time to search for my insurance at the office. But when I called through phone they can look up my insurance under 5 mins.
The receptionist then give me a «Tsh» noise and I told her how dare you have the attitude to your customer. She is an Asian lady with a black pony tail and a big frame eyeglasses.
Dentist seems nice, that’s about it

My experience at quality dental group was very good.
When I arrived at the office I was greeted by the friendly office personnel.
The office was very clean and very professional.
The dentist was very fast, and gentle.
She cleaned my teeth, and gave me x-​rays all of my teeth.
She recommended that I needed some fillings replaced.
I would recommend this office to anybody that needs quality dental care at a good price.

I am the type of person who seldom write reviews. It’s either really good or really bad that would trigger me to write a review. I first came to this dentist office based on the total stars they got in Unilocal.Unfortunately, they disappointed me. I have Cigna HMO, dentists really don’t get much from the insurance. Agree with some of the Unilocal reviewers mentioned, they find ways to gain profit. They charged me $ 50 for stain removal the first time I went to the office for basic cleaning. Dr Wang told me that it’s not included in basic cleaning and it’s an additional charge. At first, I thought it’s a special treatment to remove my stain from drinking tea & coffee. At the end, I found that it’s what should have been included in the cleaning. All my previous dentists have done the same procedure in basic cleaning.
With that unpleasant experience, I still chose to give them a 2^nd chance. I had swelling gum a few weeks ago and I came back to Dr Wang. After x-​ray, she couldn’t find anything wrong with my tooth. For the swelling, she suggested an injection and deep cleaning of that tooth and charge me $ 110. $ 110 is not a big amount, however, I would like to seek for a 2^nd opinion because of the previous experience. I went out of the door without any treatment. I found out from another dentist that it’s just viral infection.
I decided to switch my dentist, simply because I don’t feel comfortable with this dentist and that I don’t have a peace of mind. I don’t think the dentist and her staffs care about the patients. They are money driven. I requested a copy of my x-​ray picture cuz I don’t want to retake it in my new dentist office. They charge me for $ 10. They didn’t cooperate without me paying a fee. They tried to throw me with some agreements and laws. I am confident that it’s a patient’s right to have a copy of x-​ray pictures. I called my insurance company and they confirmed with me that the dentist offices are not allowed to charge a patient for any copies of their medical histories. With the assistance of my instance company, they finally have to provide me with an x-​ray copy. However, they provided me a thumbnail picture of the x-​ray which is a 12 k digital file. They claimed that’s the only file they have and it was clear in TV or monitor cuz TV & computer monitor has higher resolutions. What a joke! I honestly do not recommend this dentist. I’d rather pay out of my pocket to find a more reliable and responsible dentist who really cares about his or her patients.

Dr Wang is very nice and honest. She cares about me and doesn’t want me lose any of my teeth (since I have some stupid idea). She provided me different options for my orthodontic and explained everything in detail. Thanks a lot Dr Wang!

My kids went for routine checkup/​Xray and cleaning. Wang didn’t bother scraping or cleaning my kids teeth. I kept asking her that a dentist uses a scraping tool to remove debris. She saids my kids are young and don’t need to. I then told her I would like to do Xray since my 10 yearold is due. She saids yes at first and then changed her mind and said «Don’t worry, do it next time. maybe». Even her assistant was waiting to take my son to do Xray and Dr. Wang told her no. The Dr did upsell me on some more potent fluoride treatment (which is to be done in addition to the routine fluoride tx) for $ 20 a kid. I paid to have it done although had I not elected to do that, I swear the exams took less than 8 min each! When I went home to shine a light into my kids teeth, they were still pretty uncleaned. (my kids do brush and floss daily BTW) I blame this perhaps on Obamacare because I have the Pediatric Dental HMO so I guess the Dentist doesn’t get paid. Still, where are the ethics. As you see, I stated the facts without putting in emotion. You readers decide for yourself. Yes, I am a real customer Unilocaling. I should have read the real reviews.

This is the worst dental group that i have ever been to. Dentist Wang does not take care of patient’s need, in fact it always demand for additional fees. i do not recommend this dental group to anyone. i will never go to this dental group ever again!

This is a 4.5 star review. I definitely would recommend this place for check up and cleaning. Read on to see why, skip if that’s all you need.
I have been searching for a dentist for regular cleaning for quite some time now; think I’ve finally found the right place.
If my last dentist was Hell (Las tunas family dental, who tried to sell me deep cleaning and REFUSED to do regular cleaning), then this place is Heaven.
I waited maybe 30 mins? As a new patient this is highly acceptable. Besides, they have leather chairs in the waiting area! I’ve never waited more comfortably. Anyhow, I was greeted promptly by the receptionist and was led inside after about 30 mins. Dr. Wang came in very shortly, checked my teeth, recommended to fix a couple of chipped fillings, then went on with the cleaning after I gave the consent to cleaning only, which I imagine is what most of us want.
She was very careful and thorough with the cleaning, there was no pain at all. Job well done.
Long story short, I would say this dentist is an honest one. I was not sold deep cleaning when I didn’t need it, and I was not pressured to fix my fillings using composites ($$). I wasn’t even asked to take unnecessary x rays (you know how other places take like 10 of them to claim insurance money.), i had to ask them to take one so I can see my chipped filling. This is how I know this place is ethical, at least for the typical cleaning/​check up part.
I did take off half a star because they do not offer amalgam fillings and because the xray lady didn’t bother saying anything to me except ‘bite’

This dentist did not give me any suggestions or information regarding my problem. I went there once and will never go back. This facility is not professional and I do not have any trust or peace of mind there. I’ll keep looking for a decent place.

This dental office is the best compared to others. How so you ask? Well customer service for 1! And the doctor is extremely honest! She will tell you straight up about what your dental needs are and she won’t ever try to sell you extra things! I always hate those dental office that try to sell you extra things saying that you need them or its best for your teeth. The wait time is not that bad either! You get in, she does her thing and you are on your way with your day! They have a very small parking behind the building but fear not! there are street parking! She is going to be my dentist to keep!

Still in search for a perfect dentist. Although I suppose this office does the service when it comes to basic maintenance, I would feel hesitant doing some major work here. My overall feel is that you’re getting average quality for average price (you might even find some funky billing on your insurance bill in your mail later with the names of service provided you didn’t even know existed lol) but ok. My last appointment was supposed to be at 11:30 but had to wait til 12:15 for my turn with a few people ahead of me. Needless to say by that time I was gone. Gone with the wind baby! On to the next dentist…

Very pleased I was seen immediately for my daughter since her cavity filling came out! Thank you Dr. Wang. Only thing is they charged for a cavity shield which my insurance didn’t cover. I would have appreciated being notified of the fact before they did it but oh well just paid it without complaining since I was happy for the quick service!
Actually now that I recall, Dr. Wang might have told me the cavity shield was extra but I can’t be sure since I did have a bit of a hard time understanding her. She has an accent which made it difficult for me but over all she was great with my daughter and friendly

Place is absolutely stunning, currently a long term patient there, one of the fewest place I actually don’t hate going, being that i am usually a hater.
Anyway,
is bilingual, and assistants are all bilingual, no matter if you speak canto, mando, or English, you will not feel isolated there.
You will always get a courtesy reminder call the day before your appointment, so they will make sure you gets your regular check up and enough protection for your teeth.
they accept all insurance, never have to worry if your HMO or PPO not being accepted.
anyway, this place will get you in and out with the best treatment. five star!!!

Quality Dental is absolutely the best dentistry I have been. Dr. Wong is an amazing dentist and she’s really nice. You’re never in the waiting room more than 5 minutes and once you enter, the assistant immediately ask if you’d want to watch something on the television or listen to music.
Dr. Wong also holds conversations with you and tells you exactly what she’s planning to do to your teeth which really reassures me when I want to know what’s going on. I’ve been going to her for over a year and I trust her completely. She makes decisions that will benefit you.
Quality Dental may be rather small compared to others, but like they say quality over quantity and this dentistry wins it over.

I hate going to the dentist, but this place is amazing! It has a very nice and friendly service with a modern set-​up which makes me feel really comfortable. The technology in the dental are also really up to date so you know you are in good hands. The best thing about this place is the dentist Dr. Wong. She really cares about her patients and would always chat and try to get know her patients on a personal level.
I know many dental offices gets packed and you need to wait a long time just to see the Dr, but this place is a nice and small with little to no wait at all, so it really saves me when I am on a busy schedule. Maybe cuz it’s a new place so not a lot of people know about it. But i hope this place never gets pack! Even if there is a short wait, the dentist would ask me for my personal preference of movie choice and play it for me while I wait.
Anyone else hates getting numb like me? It hurts like S%*&! But I was amazed that i didn’t even feel a pinch when i was numbed here! I dont know how she did it but she was really gentle and experienced at it. I can get numbed 1000 times without feeling any pain. Even tho i hate going to the dentist, this would be my number one choice to go if something happens to my teeth again. 5 STARS!