Check N Go

Horrible and rude didn’t want to really help me because I arrived three minutes before closing and wouldn’t answer the phone when I was calling for there hours

This place doesn’t know about being on time! Business hours say they open at 10:30, I get there at 10:20 to see a sign that says «we’ll be back at 10:45» dafuk?! How in hell will you be back when you even haven’t opened!!? Smh… All I wanted was to transfer money out and I’m still sitting here in my care at 11:01am and nobody yet. Smh. Bad employees. Smh

I was here on ⁹⁄₆. When I walked in there were people waiting. It was about 30 mins to close time. There was only 1 rep helping customers, there were about 5 – 6 people waiting. She began helping these two gentlemen that had been waiting, and let them know she no longer had money to cash their check. They left upset obviously upset, you would think she would announce that to every incoming customer so we didnt have to waste our time. Since I was there for a loan, I waited to speak to her. I have only requested loans from this company but it was always online. First time in person, she was not that pleasant. I let her know it was my 1^st time in person, she let me know I would have to fill out an application. Unbeknownst to her i had called another Check n go and they said to bring my Drivers license, paystub, and check. The rep on the phone found me in the system. This rep didnt even bother looking me up in the system, gave me all this excuses why i would not be able to get a loan that day. So i got my application said thank you and left. It was obvious she was ready to go home, I no longer wanted to give my business to them. I looked up another place, walked in filled out application I had my money in 10 mins. I was a 1^st time customer at Advance America. Thankful they cared enough to help me. I am dissapointed that Check n go was unable to assist me.

They have a sign that says you get $ 20 for recommending someone. Well i had recommended someone and I never got my money. After going back a few times to inquire about the status they said they will send me a check. It’s been a year now and they keep telling me the same thing.

Staff here is awesome. I once had to work late and wasn’t able to get there before closing (on a friday) to pay back a loan so I called ahead and Michelle said no problem just come in tomorrow (saturday). Luckily they stay open a little bit later on Fridays and since they were still busy I was able to get there just a few minutes past 7, closing time. Once the manager made a mistake and put into the system that I had taken out their larger loan when I had only taken out a smaller loan. He caught the mistake and fixed everything for me. Even called me up to let me know what had happened. Said I’d have to resign all the papers but that I could do it when I came back in to repay. Great customer service.

I’ve always gotten good service. Michelle has always been very helpful and accomidating.