William Snape, MD

Dr. Snape is an amazing doctor and his Nurse Practitioner, Shelly Gray is simply the best! They both care about helping their patients, even with unusual cases and symptoms. The only negative is is does take a very long time to get an appointment to follow up or see either of them (three month plus, was the minimum for Shelly). It is a sad day to know that Shelly’s last day at this practice was August 21 — such a loss! If I could, I would follow her in order to have her continue to follow and treat me.

Dr. Snape diagnosed and had been treating me for a long time chronic problem that is still not resolved. He is indeed a ‘best in class’ MD and I have complete confidence and trust in him. His office, however, has consistently made it difficult to impossible to actualły benefit from his treatment and diagnoses. Billing has been consistently error filled, Dr. Snape does not take phone calls from patients so questions get routed to nursing staff only and that is problematic (of the 2, 1 is an NP and the other an RN) — the NP I found to be condescending (she said to me:”.just pretend I’m Dr. Snape).”) and unresponsive and the RN’s English language skill — particularly writing — poor enough to affect care (her instructions, for example, re dosing re an Rx I was given was so difficult to comprehend, I actually had to try to diagram her sentences to attempt to figure out what she was trying to say). The NP refused to answer questions by phone requiring an in person visit to answer a fairly simple question about a medication that could have easily been answered by phone. That visit totaled 10 min. and was the type of unnecessary medical and wasteful expense often discussed in the news. In fact, as it has turned out, a number of orders and billing details originating in this office as well as my treatment (the NP demanding I come in re questions vs. taking my phone calls) is now being looked at more closely when it comes to finances. Other than the 2 visits I had specifically with Dr. Snape, I now believe (from all of the issues I wrote about here and others I did not but that have been associated with his office) his office may be more interested in $ than patient care and they may be doing some things that are questionable legally let alone ethically — especially when it comes to Medicare dollars.

I have had a complication from Diabetes called gastroperesis for the past ten years. I was transferred from Enloe Hospital to UC Davis Hospital and then to CPMC because not on of those hospitals OR the several doctors I saw could diagnose my illness. Meanwhile the worse I was feeling (chronic nausea/​vomiting) the more I was hating life. In less than two weeks Dr. Snape and CMPC diagnosed me and gave me a new lease on a much better life than I had been living. They implanted a Gastric Stimulator to assist my stomach and they have done so much more to make my life much easier to live. Just two days ago Dr. Snape removed another stomach polyp from my stomach after I was told one month ago my a gastroenologist here in Yuba City saw it during an upper endoscopy and told me there was nothing to worry about and told me to come back in six weeks and he sent me on my merry way. I then three weeks ago got lucky enough to get in to see Dr. Snape for (another) upper endoscopy because I had been so sick in the last three weeks. He saw the polyp and said it MUST be removed and that it was one of the biggest he has ever seen. He said I should feel better after it’s removed. This is my third day home and I have had no nausea. His office and himself called yesterday to check on me. The last ten years with my health I have lost a LOT of hope for doctors. Dr. Snape is the only doctor that has shown me some light at the end of the tunnel. I feel like he is an angel to me. Like the other person said in the other review, I feel like Dr. Snape has saved my life (a few times) and I will be forever grateful to him. He is a great doctor and a great person. If there were more people like him this country would be a much better place.

Dr. Snape saved my life. I saw several Bay Area doctors before him (none offered a correct diagnosis), and finally made an appointment. with Dr. Snape in 2002 when his office was in southern CA. I was very willing to fly there to see him, but before I did that I got a phone call and was told that he was moving his practice to SF, and that I would be one of his first patients upon his arrival. I saw him, had GI surgery, and I continue to see him every six months for a check in. He’s the best, and without the surgery I would have died. So yes; he literally saved my life.