Wash Club

This place is awesome. Matt and Brandy are the epitome of customer service professionals, in fact all of the employees here are super cool and very helpful. I can’t say enough good things about the service I have received from Brandy, Matt, Harrison and the other fine folks who’s names I have unfortunately forgotten today. I’d recommend doing your laundry at this place, and I get all my dry cleaning done here as well. They even have free laundry soap on Tuesdays and a big comfy couch to surf while you kill some time. If you gotta do laundry, this is the spot to do it. Big props and much love to Matt and Brandy who always go out of their way to provide 5 star service.

I have been going to the wash club for years, I have had no problems with the services.
End of Oct.2015, I took my usual wash and fold bundle.
I noticed some boxes from local delivery in the back nears the laundry
and dry cleaning areas. Filthy boxes intermingled with clean ready for
pick clothing etc.
Remember that this laundry facility does wash and fold for a local hospital up the hill.
As I am walking out, I see a row of super filthy/​dusty black bags, like small travel carries
or large camera bags. I don’t know what the bags were used for but they were lined up
on the top shelf near the washing machines. I asked the young lady, hat is that, she said they were there when she came in. Now there is a fan blowing in the shop. The filth from the bags
is blowing around the room; when I got outside I was coughing. I wanted to go back in
and cancel my bundle and take my laundry home. But I didn’t.
Yes we know that the people working there spritz off the folding counters all the time but the
bags were actually thick with filth and dust near the folding area.
I will go back next week and check it out and will call the hospital to have someone look at the laundry area. would you want to put on a hospital gown that was folded in an area
with filthy nondisscript dust flying around.

I had searched high and low for someone to clean my ridiculously large and fluffy and hairy type pillows. Wash Club was the only one who said yes. I took them in and was hoping they could really do them. Well, they look as good as they did new. My cat deigns to make them her throne and well, she’s gray. Once again they are the cream white they were and didn’t lose the «hairy» texture at all. Better yet is just how lovely and helpful everyone is there. Awesome place.

A cozy launderette. Nice staff, much space, free wifi.
This is the place to wash you dirty dirty laundry.

I should have updated this sooner. Staffing has improved a lot. I just watched someone (one of the owners?) take very good care of a new customer, even spotted him some free detergent. I wish they wouldn’t leave the commercial laundry sitting in the dryers so long when customers are waiting to use them, but otherwise, I’ve got no reason to complain. Several new machines were installed recently too.

TLDR; Don’t use the wash+fold service here if you don’t want to have to replace clothes out of your own pocket if something goes wrong. Pick a place w/​a solid reimbursement policy.
Their wash and fold service ruined 6 white items including a favorite dress and sweater of mine by staining them with some sort of blue dye accidentally. Rather than tell me that at pickup, someone stuck a post it note in the bag which I found a few days later when I unpacked the clothes.
Having worked at restaurants and in retail when I was younger, I really understand that mistakes get made and was not upset. After a few phone calls back and forth to figure out who wrote the post-​it note I brought the clothes back with an itemized list conservatively estimating the cost ($ 240) and asked for the cost of the entire wash ($ 60) to be refunded.
The manager called me back a few days later, saying that he had estimated the «depreciated» cost and they were worth $ 90 but would give me $ 100 to be «nice» and would not refund the wash. He then schooled me in the insurance law surrounding laundromats explaining that amount was calculated by taking depreciated value into account and depreciated value is all a laundromat must legally reimburse. He’s absolutely right in legal terms but that still leaves me in the negative both time and cash wise after interacting with his business.
I then switched to Rinse — and i must be cursed — at one point they misplaced some of my clothes and were a week late in delivering it. They then offered full purchase price reimbursement if they didn’t find it, and when they did gave me a $ 150 credit, reimbursed the original price of the wash, and delivered the clothes immediately. It’s also the same price as Wash Club.
My point is that mistakes are inevitable but a business should at least try to fix the experience for their customers when that happens, not provide the minimum reimbursement they can without breaking the law.

Clean, convenient, great staff, new machines. Excellent lounge area with TV, vending machines, mini-​library. The owner is amazing, and the staff is attentive and kind. If there is a problem, the owner will make it right. I’ve never used the laundry service, but tailoring and dry cleaning were excellent.

This place rocks and here is why:
1. Great people work here
2. One stop: laundromat, dry clean, tailoring
3. Fresh fruit for customers (organic too)
4. They sell greeting cards and stamps
5. There’s a mini library
6. Free wifi
7. Comfortable and clean
8. 8^th wash is free!

I walk three extra blocks and spend a tad more money to do laundry here. No homeless folks with dogs and their machines actually work, so technically I save money by spending more.

I brought in my friends leather purse on a Tuesday to see if they could replace the zipper on it. Between two of them they said they could do it, they couldn’t do it, they didn’t know if they could do it, and then they finally called the guy that would do it, to ask him. He apparently said he could do it, so I left the purse with them. They said it would take four days. Seven days later I came back and they said they couldn’t do it.

It’s far enough from Haight St. you feel safe.
Card operated machines make it easy. $ 6.00 for triple load it says 35lbs (I didn’t come near that many pounds). Dryer is 50 cents for 10 minutes, generally need 30 – 40 minutes.
Plenty of machines, I’ve never had to wait.
Staff is always available and willing to help you.
Lounge area is small but sufficient.

This is my go-​to neighborhood dry cleaners. And that means I’ve had exactly two experiences with them, since I’m not the type who dry cleans very often. I like this place primarily because the people who work here are friendly and efficient. And I trust them not to lose my shit.
I recently took in a dress that had red wine dumped down the front. Unfortunately they weren’t able to get the stain out entirely, but they did lighten it a bit. I recognized from the start that it could very well be a lost cause. They also did a second cleaning for free when the first time failed, but cautioned me that I’d be charged for a third round.

Nicest laundry mat I’ve ever seen I suppose. You can add money to their cards and use like a debit card, they have a bowl of fruit out, a vending machine that works, free WiFi, and clean in general. I’m wondering if I’m saving anything by doing my own loads instead of paying them to do it. I’ll try that next and find out.

So I’ve reviewed this place before. Big machines, clean. Everything everyone else says. I do wish they would fix the TV. It eases the pain of Laundry Day when a game is on.
A tip might be you can sneak off to Keazar Pub for a pint if you have an really damp article of clothing to dry.

Wash club is amazing.
I haven’t been going there for a while because there’s one near my house at Waller and Shrader and I was lazy and didn’t want to drag my stuff so far, but I am officially never patronizing that craphole again. The owner of the one at Waller and Shrader is a creepy POS and ¾ of the machines are broken; additionally, the place is dirty and appears to be a second home for a bunch of homeless people. I have no problem with homeless people, but when they’re men and they make creepy remarks to you, a girl, at night when you’re alone waiting for your stuff to dry it becomes a safety issue. I’d rather lug my laundry 5 extra blocks to Wash Club, which is clean with a friendly attendant with machines that work, better hours, and no threatening people later at night. Even if it is slightly more expensive! Also, they do great dry-​cleaning.
Extra plus: no quarters! You get a refillable card so don’t have to lug change around. Finally, it’s near the Kezar track and Walgreens so I can always step out to pick up a few things or go for a quick jog on the track while I’m waiting, or sit in the comfortable little waiting area with magazines.
Bottom line? Stay away from the dirt and creepiness at Shrader and Waller, and go to Wash Club!!!

This place is great. My landlord won’t let me have a washer and dryer in my unit, but provides a laundry room for multiple units. Wash Club is so much better than that one, I don’t even mind the fact that it’s $ 3 for a single load.
Why do I love Wash Club?
No quarters to worry about, free wi-​fi, magazines to read while doing laundry, a full-​service counter for dry cleaning and such, friendly staff, and I have never had to wait for a washer and dryer, even during prime time on a weekend. They even have a bowl of fruit for the customers!
I don’t like doing laundry, but if I’m going to do it at all (and I must), this is the place.

Best laundry shop EVER v tidy & polite & lovely customer service MASSIVE THANX for keeping outside pol from Haight street out that are not customers. Love the tidy clean bathroom & the comfy couches while chilling out here on a Saturday night with my rehab mates while we do laundry£

Overall just poor experience, with the amount of close by laundry alternatives I won’t be back here… why you may ask:
1. Does not accept coins period. Cash only and it gets better in a bad way.
2. 50c for 10 min dry… please I usually get 8 for a quarters
3. Their «genius» card system means that if you only have 25c on your card and wanna dry your clothes for an extra 10 min you will unfortunately have to put a dollar in and clearly wont see that money again until you want to go through all the frustration one more time.
***side note, I couldnt even use their alleged «free 10 min dry» because no one was even working to claim offer with so thanks for the useless Unilocal offer. I hate writing a bad review but c’mon please!

The Wash Club is the best!
In addition to the tons of machines (triple, double and single loaders), Wash Club has:
1. A great staff. Super friendly and helpful. One of my dryers wasn’t heating. A worker noticed it before me, fixed the machine and gave me extra drying time for free.
2. It’s very clean. VERY clean.
3. I left some of my laundry behind accidentally. They have a lost and found and all my stuff was there!
4. Couch + lots of reading material + drinks/​snacks machine. Just in case.
5. Their dry cleaning prices are very good. My down comforter and pillows came back clean, clean, clean.
I walk up a hill and about 3 extra blocks to go to this place rather than Doug’s Suds on Grattan because Wash Club is THAT NICE. The owner is super nice as well.
Great service. Good people. This is the sort of place that makes me happy to be in SF.

HOW DID I JUST DISCOVER THIS PLACE!!! I am calling Doug’s Suds down the street and demanding my last year of money back.
Yes, it’s just a laundromat. But offsite laundry is a pain in the butt to begin with, the inhumanity of having to stuff all your soiled delicates in a huge bag that dates back to Freshman year of college, get glares on the bus when you only take it a few stops (my bag is about to break, okay?!) and then have to spend hard earned dollars to wash your clothes in a gross machine while you sit around staring at cracking paint on the walls.
This place removes a ton of the annoyances about the experience. There are tons of machines, it’s cheaper than some others, it’s clean and doesn’t smell. There’s a lounge area where you can watch the Olympics or do work or read a magazine while waiting. They also offer many other services on site.
I cannot believe I just found this place, it seriously made my day. MUCH better than everywhere else in the Haight/​Cole Valley area.