TravelNet

Fantastic service. Francisco helped me coordinate travel for a friend and myself in Turkey. It was a multi-​leg trip where my friend was meeting me in Istanbul, then we would continue on to Cappadocia, then Olundeniz, and then go our separate ways. Francisco was very helpful and patient as we tried to get everything lined up for the best prices (e.g., booking things on my own was at least $ 1000 more than what Francisco got for me). He was always very quick to respond to questions and concerns.
During my trip, there was an error and there was a problem with my return tickets. I wasn’t too concerned because up until this point everything Francisco had done would indicate that he would do everything he could to resolve the situation to my satisfaction. He put me up in a very nice hotel in Instanbul while the situation was resolved (woohoo, extended vacation) and then got me home on the next available flight.
I would highly recommend using Francisco and ALFA Travel to anyone taking a vacation. Great service, communication, and prices. I am definitely going to be a repeat customer.

Great service. I was offered a package for a quick 4 day trip. The staff was very accommodating to my requests, taking into account my destination and short notice. Coming back, I’m very pleased with the overall trip. Definitely a returning costumer.

Can’t beat Travelnet. Service was excellent.

Travel Net still delivering awesome deals to me. Ive been to Vegas, Panama and Dominican Republic. Always great deals.

I went to see Francisco in late May to help me plan a trip in July. I came with an open mind on my destination and a very flexible schedule. Together we decided that I would go to South America and visit Argentina (a dream destination of mine). Francisco seemed super happy with my budget and told me that this will be a trip that will «change and enrich your life for many years to come.» He told me he would send me some flight itineraries in a few days. I left happy and really excited!
I received an email from Francisco on June 4^th stating «In the coming days, I will email you some airfare pricing and some ideas of what to do and expect in Argentina — Brazil — Chile (?) .» After that, (and three follow up emails on my part) I finally heard back from Francisco on June 15^th stating that he would send me some flight and itinerary ideas. He asked if I was available the following day to receive itineraries, but I happened to be out of town that weekend with no internet and responded to him on Monday telling him I am sitting at my desk from 7 – 4 all week and can give him a quick response to anything he sends me.
Once again, I didn’t hear anything from Francisco and after sending another email, he finally sent me sample flight itineraries between the 20^th and 21^st of June. We finally found the perfect flights (into Argentina and out of Brazil) and I was ready to purchase.
When he sent me the credit authorization form, I read that I was responsible for my visas and vaccinations prior to travel. I remembered from some previous research that Americans need a visa to travel Brazil, (which Francisco had not discussed with me), so I sent him an email asking how to go through the visa process and about vaccinations, saying as soon as I got his response I would send out the form. Well Francisco was kind enough to respond about the vaccinations, but wouldn’t say anything about the visa.
At this point it had been about a month since I had first come to see Francisco and all he had given me was a flight itinerary and no information about what I would do on my trip. I felt very uncomfortable with his service, his persistence for my credit card authorization, and his lack of response to my questions.
This was my experience and it was a very disappointing. I waited to write a review until I had made alternate plans for a trip (Thailand) in order to state my story and not let my disappointment and emotions come out in the review.

This place is located across the Street from the Foreign Cinema Theater on 21^st and Mission.
The Agent named Francisco got me a sweet deal for a week in Panama.
I know it was sweet deals cause I shopped around; and I fly to Panama often. No other agency gets my business from now on.
Thanks again Travel Net, see you in a few months for my next trip.

UPDATE: We got home from Mexico a couple of weeks ago, and I gotta say… my vacay was perfect. The resort was beautiful, the people were super nice, the weather was perfect, and the drinks were strong. We can’t wait to go back.
— — — — — — — — — — — — — — — — — — — — — — — — — — — — — — - So the Do-​It-​Yourself stuff… for me? Not so much. I was referred by a friend to Francisco at Travelnet. He demonstrated immense patience in answering all of my annoying questions, assured me he would take care of everything, and gave me the most amazing deal on a 7 night trip to Playa Del Carmen, Mexico. He even found a nonstop flight from SFO. If you gotta go anywhere, call him, aight?