The Velvet Scoop

Cherylynn N.‘s totally right: it’s downright soupy.
If you like your milkshakes a bit drippy, this is perfect for you. Knowing that the custard was gonna be runny, I had mine right then and there. I mean, the guy barely handed the cup over to me before the spoon was in my mouth.
I went with a small Nutella Crunch (vanilla frozen custard mixed with a scoop of Nutella and some pecans):

Service was really friendly as the employees posed for a photo with that TUB of Nutella:

Boyfriend went with a medium Cookie Delight (with vanilla frozen custard mixed with chocolate chip cookie dough and Oreos) and it was far less runny. I don’t know if it’s the mixed ingredients or the bigger-​sized cup, but maybe that’s the trick to keeping it from being so soupy.
Problem solved: next time I’ll opt for an X-​Large.

Swooning over their Vanilla /​chocolate swirl concrete! Their sizes are perfect as well. A great pit stop in the neighborhood.

They have great flavored and mix ins. I am giving three stars because they don’t have a vehicle that allows for tipping via card. Fix this and I’ll give you five stars.
UPDATE — closed when it should be open.

This place is DARLING.
I had never tried custard like this before. You choose your toppings and they blend them into the custard. I really like the chocolate peanut butter special (named after an employee – DeAndre) and the strawberry cheesecake one.
I love the Instagram station where you can take pictures.

Cute spot to get some frozen custard around the Mission! Love the atmosphere with the colorful countertops and the multiple iPads set on photo booth to take pictures. The employees are super friendly which is a plus and we got to sample a lot of the different flavors. My coworkers and I ordered the speciality flavors and loved how creamy and fresh the frozen custard is! I specifically ordered the malted milk n cereal and loved the crunch my custard had with the cereal flakes. Such a cool dessert place and glad we found it through Unilocal :)

Having never been to the Midwest, the best frozen custard I’ve had in the past has been up in rainy Seattle. Both of the best places I’ve tried it, in fact! And, so, I was a little disappointed upon moving back to SF, and finding frozen custard to be in limited supply, with the few places that did it not being particularly good.
Enter Velvet Scoop, several months ago: while still shy of what I can get in Seattle, the gap was a far smaller one than its fellow San Franciscan brethren. Going in to their actual shop a while back (the first time I tried them was at a catered Unilocal event), I opted to give one of their concretes a shot, going with the apple pie variety. And hey, it was tasty, with a richness and smoothness much closer to what I’ve been looking for these past few years.
***Accessibility Info***
Venue — Not particularly large, but not uncomfortably small either, with enough space to browse, order, and maneuver around. Given that it’s an ice cream shop, counters (both for ordering and sitting) are definitely a little on the higher side, but you’ll mostly be ordering from the menu anyway.
Bathroom — Didn’t try them, but I’m not sure they have a public one.

Here you’ll find a great selection of custards and ice cream. Don’t be shy to take a look at their special creations board as they offer a delicious horchata custard blend. They also have a variety of ice cream cones and toppings for all you selective folks :)
Leave a fun snapchat on their iPads and enjoy some ice cream on a sunny day in the Mission!

Well, of course, if you add extra egg yolks, you’re gonna get an especially dense cream, and thus was born frozen custard. Simple, right? I’ve been slow in getting on this lactose-​luscious bandwagon probably because my conscience won’t allow me to indulge in what has to be nothing short of a calorific Armageddon. I’ve tried it off the Frozen Kuhsterd truck, and my lesson there was not to let them pile it up with sugary toppings and decadent sauces. It just gets too overwhelming to the point of diabetic nausea. My gold standard remains the Cheesecake Blondie Concrete at the Shake Shack in Madison Square Park.
It was a perfect bucolic setting in the Big Apple and a huge container of insanely good frozen custard that mixed cream cheese and chocolate flavors into something I knew I’d regret later, probably in the middle of a crowded subway. I came upon this particular place after devouring some tasty rotisserie chicken at Rustic. It seemed like the appropriate chaser, and amazingly on a warm Friday evening, it was completely empty. It has a slightly retro vibe with the rolling counters speckled with colorful glass shards that were somewhat hypnotic (photo:
). There are several iPads set up to take selfies, a trend I find not only narcissistic but depressing.
I ordered the $ 4.99 «Not Small» Peanut Butter Oreo Concrete. I figured I should try one of their proven favorites even though there was the lure of Cheese Cake on their expansive D.I.Y. menu as well as 36 other mix-​in options. Yeah, that was too much for me to absorb on my virginal visit. It took a while for the server to put mine together, but it was an intensely creamy vanilla concoction swirled with peanut butter and freckled with an abundant portion of Oreo crumbles (photo:
). Not being a native Midwesterner, I couldn’t tell you if these concretes are true to Ted Drewes’ classic frozen custard. What, do I look like an expert or something?
CONCRETE — 4 stars… expert concrete, intensely creamy, Oreos crumbly good
AMBIANCE — 3 stars… a retro-​tinged mini-​parlor with iPads
SERVICE — 3 stars… a bit on automatic pilot with the lack of business
TOTAL — 4 stars… time to bring back the concrete

So I am from the midwest and this place definitely has a taste of home. The size names sound a lot like the great Ted Drewes in Saint Louis. However, the midwestern custard joints still have my heart. While this pace serves healthier (aka smaller) portions, they kind of charge an arm and a leg for them. Pick one or the other, smaller portions or higher price — not both! Somehow, hot fudge is considered a «premium» topping and costs a whole dollar to add to your tiny ice cream treat. The custard was also too runny. Concrete it was not, surely it would have all fallen on the sidewalk had I tipped it upside down momentarily. Not a huge deal, but it was like soup within a few minutes on a chilly day so I really had to rush through my dessert. Finally, for my last complaint, they don’t have bananas as mix-​ins and that’s my favorite!
All in all, it was still a great little treat, but it wasn’t spot on for me.

Just mediocre. 2.5 stars is more accurate for my review. This place is right smack across from a restaurant I was eatting at. The light & gay pride colors attracted me over.
Thought I’d try it out due to the photos on Unilocal and reviews but seems like this is another overrated place or one of those starting out good then not so good now type.
The guy working there is customer friendly, nice, made some mistakes but not a big deal. I can tolerate. No negative stars here.
As I walked in I noticed a real good setup of android tablets on the wall for kids to play an interesting app for taking pictures… I had some fun on it myself. so that brought up some stars!
They had cute door shoppers that originally I thought were someone dropping their ice cream on the ground ha!
Then the ice cream: I had a frozen yogurt guava pear in the night about 8 – 9 pm and it wasn’t like how some other people had theirs thick and well churned or mixed. It melted fast for a cold night that’s like 50 degrees out. I was surprised, Dont think it was worth the cost at all. The cups were cheap paper not even astheticalltly good looking as the clear plastic with lids they initially had when they first opened. I was pretty disappointed. For that cost I would really rather go elsewhere for ice cream but out of respect will not say where.
Have not met the owner Zoe that everyone mentioned so who knows maybe Zoe makes it better? Don’t think I’ll be back to find out though.. Sorry with the quality of frozen treat I had it really just taste like the kind dispenser places with frozen yogurt made from powder.

Think Cold Stone but made with frozen custard and a machine mixer. Basically you get custom toppings mixed in with an ice cream flavor, AKA «concrete». Don’t ask me why it’s called that.
In case you’re restless or get antsy when not looking at a device screen, there are a few iPads to keep you busy with selfies while you’re waiting.
They switch up the flavors and special combos seasonally (or whenever they feel like it), so be sure to check back!

I was originally debating between ice cream or froyo for dessert after dinner. I had been meaning to try this place for a while so I decided to go with the latter. This place is pretty small and there are only a couple seats. It was empty at 7:30pm on a Friday, but it started getting crowded closer to 8.
I highly recommend DIY greek yogurt + oreos + blackberries. Amazing combo. If you’re sharing like I did, go for the «not small» size (4.99). Absolutely delicious and you won’t feel guilty after.
…
.
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Ok who am I kidding? You will feel LESS guilty: D Will definitely be back if I’m in the vicinity.

Pretty good…
Cute clean place with a few chairs outside.
They have a set menu of recommended flavors & mix ins & a pick your own/​a la carte menu also.
My husband got a chocolate creation with health bar that was very good. I got a Strawberry raspberry cheesecake creation that was just okay.
We are definitely willing to give them more trys! I liked the chocolate custard better than the vanilla.
They give you frequent shopper punch cards!

I love frozen custard and was super excited to hear that this place opened in SF. Granted, the majority of my frozen custard experiences were at Shake Shacks, I have tried a couple of places in the Bay Area.
It’s a fairly small storefront with ipads above the counter area for customers. Their menu consists of their basic frozen custards (vanilla, chocolate, and espresso), frozen yogurt (vanilla), or sorbets (tangerine and dark chocolate). You can even get milkshakes or malts.
If you want a concrete (frozen custard with mix ins), they offer a selection to choose from. I chose the horchata cinnamon.
If you’re feeling adventurous, create your own concrete. They have a variety of mix ins to choose from. You get your choice of two and can pay an additional $ 0.50 for more.
Prices are $ 3.99 for a small, $ 4.99 for a medium, or $ 6.99 for a pint.
The frozen custard was smooth, thick, and creamy… just like how I remembered. Everything is made to order.
Don’t forget a stamp card for your free custard after 10 purchases!

After a fun evening down the street at Urban Putt, we finished our date with a stop at the Velvet Scoop for some dessert. The server was very friendly and walked us through the options available. We both opted to create our own and both items turned out to be pretty good.
The gimmick here is that they sell themselves as a Midwestern style frozen custard although I’m not sure what the Midwestern aspect is intended to imply. I like the idea of frozen custard and there is somewhat of a difference but I don’t think the final product is so different that it deserves to be judged separately from other frozen yogurt and ice cream options available. With that in mind I would definitely choose to go to some of the popular ice cream shops in the city over this place given the choice.
Overall, the idea is good and the product is tasty. It’s not the best dessert option out there but I definitely think this place is «A-​OK.»

Random stop in here, and so glad we did! The BF and I were first educated by the Velvet Scooper behind the counter, who went on to share with us the ins and outs of frozen custard. Basically, pick your flavour, pick your extras, and then they mix it all up and you eat it.
But the flavours! I mean, I could have gone off on a tangent and picked all sorts of goodies, but they had some kickass options already! The custards alone include Meyer Lemon, vanilla and chocolate and add-​ins go on forever, including some premium add ins (like almonds, pecans, etc) But the daily special had about 3 – 4 different add-​ins, and most of them were fancy nuts, so I went with that. Shame that I can’t remember the name of it…
Amazing!!! So glad we stopped in. Staff was friendly, options were great!

We had the Meyer lemon spice concrete on Zoe’s suggestion and one with vanilla/​raspberry/​Nutella that my daughter made up (she called it the «sweet and sour»). So delicious!
We even learned that they have tea on the secret menu. You gotta try it!

Came upon this little gem by accident and what a find! The owner Zoe is a sweetie pie who was more than happy to give us samples since it was our first time there. A frozen custard base sweet treat to tantalize the palate. We chose the Kheer (cardamom, raisins, and I think pistachios) and the Horchata (rice, cinnamon) — both were super delightful.
Came back a week later with the Son in tow and he confirmed our reviews… DELICIOUS!!!

The southern wonder (pecans/​pralines/​caramel) was a tad too sweet and the presentation was lacking.
They have three sizes but only two cup sizes available so if you get a medium, you get a little over halfway full in a large cup.

I met the owners at a Unilocal Elite event — they had some really unique and delicious flavors there — and got a card for a free scoop. I finally got the chance to come to this cute little shop. They have iPads on the walls with the camera app open so you can take selfies while eating or waiting.
Unfortunately there were no pre-​made specials that day (what I was looking forward to the most), so I got the Happy Hawaiian:
* Happy Hawaiian (vanilla frozen custard, pineapple, coconut, macadamia nut) — 3.5 stars
pic:
The texture of the custard is really really smooth. The fruity/​nutty flavors came together really well and I really enjoyed this. It did melt fairly fast though, as frozen custard generally is served at a higher temp than ice cream. Best to eat right away, and quickly!
While I liked this, I hope that they’ll do their more specialized flavors more. They’re working towards their real grand opening, but I don’t think I’ll come back regularly unless they have their special combinations (I personally don’t do well with the whole create-​your-​own-​combo thing, and I thought their specialties weren’t super unique.
Specialties menu: