The Disney Store

Twice Upon a Year sale, happening right now!
The store was difficult to find given all the damn construction around the area, but once we got there it was worth it because they had great sales!
Customer service was great!

Took my 2 year old niece here to get her w bday present (she loves Mickey Mouse). The employees were all super nice, friendly, and engaging. I think they are super great with the customer service. The store was very well organized and clean. My niece had a great time and experience in the Disney store. I would recommend bringing any kids you’re babysitting or having over to visit here.
Every kids would love their experience here. It’s almost like visiting Disney land, but just the store. Super memorable for kids!

Of all the Disney Stores I’ve visited, this one stands out! 2 floors of merchandise, and much more comprehensive than smaller stores. There are many items I’ve seen on the website that are available here, so it’s fun to see them in person (and not worry about shipping)! I came in for the Finding Dory tsum tsums (traveling for business + a sick little girl at home= I can justify spending money on some cute little crap), but I left with more than I should have! There are sales and discounts (save when you buy more than 1 deals).
The staff here have ALL been outstanding every time I’ve visited. Very friendly, helpful, and genuinely seem happy to be there. This is like a black hole to me… I get sucked in, and my money never comes back out again…

As soon as you walk in you feel like you’re at Disneyland. They had a good variety of things and service was great. However, it’s smaller than other stores we’ve been too. They did have a great sale of buy one get one 50% off. Then they had a clearance section with great deals too.

It’s awesome that there is a whole store dedicated to Disney products that is outside of Disneyland parks. This store is a must for all Disney fans or for anyone who wants to spread joy to another through Disney. On a regular day, this store can be kinda pricey, but if you keep an eye out for sales, you can walk out with great items for cheap.

The store is just off Union Square on Stockton and has 2 stories. There is an elevator as well as some steps and an escalator. In the upstairs there is a place with videos showing kids can sit and watch for awhile. They have clothes, toys, video games, CDs and if they don’t have something they will order it for you. It was raining hard outside and thought it might be very crowded but it wasn’t at all. The staff were helpful and I was able to check out quickly after making a selection. They only have kids clothes and not as much selection as some stores but thought it was comfortable to get around and spend time looking.

This store brings back memories since it use be a huge Sanrio store.
Happy that Disney took over this location so this is pretty much the biggest Disney store probably in the north bay. Who can resist a 2 story Disney store? It’s like every kids dream walking in here.
It’s always clean, well stocked and organized.
I called to check if they had an item and they offered to even help me put the item on hold without me asking. What great service!

Love the Disney store! This location is a little small and the selection is a bit limited. The store also has a two floor layout which is a little tricky to navigate around.

As some other Unilocalers had stated, this Disney store pulls the curtains a little too much. They are just not as friendly and Disney-​like here. The staff is mostly doing their own thing, talking with each other, checking phones, etc. The store is a lot smaller, a San Francisco standard than the other ones. Being smaller, it’s also not as well stocked as the other locations. They have also zero adult-​wear, so if you are looking for a Disney sweatshirt on a cold day (which I was), no luck here.

At the busiest hour of the day, one checkout person left for no apparent reason. The whole store had ONE open register and a HUGE line!!! Arrrrggh how can you have a system where there are a dozen employees hanging out and ONE register?! It’s not like this is Walgreens. This is an expensive store that’s supposed to be all about a delightful experience.

This was a pretty nice Disney store! Honestly, this is nicer than any other Disney store I’ve been to in VA! I bought everything I wanted for my niece and nephew! I wish they had tagged along simply because it was such a neat and clean store! Especially for the girls, they feel like princesses walking on the shiny floors, like the fancy stairwell.

Vindo do Brasil, preciso dizer que ter a oportunidade de entrar em uma Disney Store oficial foi como estar um passinho mais perto da Disneyland.
Extremamente bem localizada, essa Disney Store fica pertinho da Market Store (estação Powell do metrô), o que faz dela uma visita obrigatória em qualquer duração de viagem. Ao lado dela, diversas outras lojas maravilhosas disputam a atenção do consumidor (Apple Store, Ferrari Store…).
Para um verdadeiro fã da Disney, a loja, de dois andares, é maravilhosa. Ao passar pela entrada, você já é muito bem-​recebido por um funcionário que te cumprimenta na porta. Depois disso, é um mergulho em todos os universos possíveis da Disney.
Os brinquedos são separados por franquias, e por categorias, então, é muito fácil de encontrar o que você precisa, se você tem algum pedido específico. Se não tem, é fácil também se deixar levar pelas milhares de sugestões de produtos de cada franquia que você nem imaginava que pudessem existir!
Os preços não são tão caros quanto eu imaginei que seriam e é possível encontrar promoções bem interessantes se você procurar com atenção. Da primeira vez que fui, estavam com uma promoção de compre um plush e ganhe outro. Ou seja, quase de graça.
Não deixe de visitar o segundo andar para ter a experiência de subir/​descer a escadaria repleta de glitter. Se tiver crianças, então, é imprescindível levá-​las ao segundo andar, onde existe um espaço para elas com televisão (passando filmes da Disney, obviamente) e outras distrações maravilhosas.
A trilha sonora também ajuda a dar o clima para tornar a experiência de compra coleta. Impossível não começar a cantarolar automaticamente quando Let it Go entra na playlist…

Magic!
This store may have some magic but very little compared to the other stores I have visited. The two guys at the front of the store were busy with their own conversation and we couldn’t find anyone free to help us. We went upstairs looking for what we wanted. It turns out it was downstairs. It took quite some time to locate what we wanted. After gwtting frustrated, we looked at the line and dexided to just walk back to our hotel.
This Disney store has a beautiful staircase that sparkles with magic. Somehow customer service needs to be improved or they need to list which items arenon what floors.
I am a Disney fan but this store didn’t really compare to the other stores I have been into. Quite honestly, I prefer purchasing directly at the parks.
Overall, AOK.

Adorable store, very very clean, helpful staff, have games and movies to entertain children and tons, of course, Disney toys, dishware, clothes, and collectables for any age.

Alex and Tinkerbell are super awesome! Haven’t been in the store since pre-​children and they made sure the mini-me’s had an amazing experience. And be totally honest, the store inventory is exponentially better than anything at Disneyland. What a fun evening on the square!

I love the Disney store! It’s always so magical whenever I walk in! This time when I walked in, associate greeting at the door wasn’t so happy. He said hello so seriously with no smile! I smiled at him hello when I walked in. More associates were similar to him. This didn’t help the magical experience.
The store is very clean and organized. Everything is sectioned off well. I love how this Disney store has an escalator! And I love how Alice in Wonderland is the wall paper as you go up the escalator! Very creative!
The experience here wasn’t as magical as the real Disneyland.

I guess the square footage is probably similar to mall-​based Disney stores, but if feels kinda cramped. just off Market Street but not quite in Union Square so doesn’t really have that high-​end feel. I had to find a Frozen-​themed present for a 4-​year old and the selection wasn’t great. seems like the entire store should be Frozen-​themed. Maybe Disney should open a separate line of retail outlets where the inventory is 100% of whatever movie has captured the kids’ attention.

This review is only for Tsum Tsum!
Tsum Tsum means Disney stack stack. I’ve been playing the Tsum Tsum game on the Line App for months. I got suckered in by seeing how adorable the Disney characters are. And now I’m suckered in to purchasing and collecting the mini plush collection of Tsum Tsum. It is so CUTE!
Each mini Tsum Tsum is about $ 5
Medium size is $ 13
Large size is $ 25

As a big tsum tsum fan, I am very happy that this store was one of the selected few that carries them. I’ve come to check as often as I could but haven’t been able to get the ones I’m missing!
Besides having tsum tsums, this Disneystore has two floors.
There are plenty of costumes for the kids, lots of plushies, collectibles, and houseware items. There’s also SF themed Disney souvenirs.
New items are constantly being brought in so you’ll never know what you’ll find.
The cast members are awesome, really polite and informative.
I hope more tsum tsums come!

Took a field trip with Sofia who just turned 13 and wanted me to take her there with her friends today. Very friendly greeters and for two story store they have plenty of good items to sell. So while Sofia and her friends were shopping I made a few purchases for the accountant and myself. We ended up buying 6 Coffee mugs. (like if we needed more huh?)
The mugs cost $ 9.99 if you buy 2 or more. Or you pay $ 14.99 if you buy 2 or less. Well you know how easy I am. The more the merrier.
Overall it’s a cool store. I was just about to buy a Darth Vadar Mask but It was shut down.
It wouldn’t fly.
The store is very busy and friendly staff. Yes they get 4 stars from Super Serg

I like this store. I mean, who wouldn’t really? It was 2 floors full of merchandise, toys, mugs, collectibles and heaps more Disney stuff.
Guys, if you’re thinking about taking your kids there, think long and hard before you actually do it. Otherwise I can assure you that you’ll live to regret it!
Jokes aside though, it’s a really cool store, the staff are really nice and fun. If you ever make it there, you can be sure of one thing and it’s that the kid in you will come alive.
I said to myself that I’d take a peak and spend about 10 mins tops. Well, I left after 3 quarters of an hour!
You know what? I’ll go back next time I’m in San Fran!