The Dental Suite

I had two tiny chips in the corners of both of my front teeth that had been there for years. I have had them bonded several times in an attempt to repair them, but the bonding always broke off, so I figured it was time for a more permanent solution. I opted for Lumineers on just my two front teeth. The procedure was quick and painless. Once the two Lumineers were applied, they looked a bit «too perfect» next to my natural teeth, so after discussing my options with Dr. Inna, I decided to put additional Lumineers on the teeth next to the ones I just had done. I had a trip planned two weeks later and it was important for me that I had everything done prior. Dr. Inna came in the next morning on her day off to take the impressions for me and insured that the new Lumineers arrived from the lab prior to my vacation. I couldn’t be happier with my new smile. Dr. Inna and her Practice Manager, Jeff are fantastic. Not only would I recommend Lumineers to anyone wanting to perfect their smile, I would definitely send them to the Dental Suite to see Dr. Inna!

No TV during my $$$ dental work was a bit disappointing and they are not-​responsive with emails. Apart from that, it was a great experience and I will return! Just hope they don’t tease me with watching TV…

Great clinic! Very personalized service, fast and efficient. Making the appointments is simple and they start on time. Their amenities are modern and clean with some Zen undertones. The staff is friendly and makes you feel comfortable before starting the procedure.
Dr Lea Shapiro was great! Professional and walk me through the entire process so I felt comfortable, once you’re in the seat you even have the option to watch Netflix. It was a satisfying experience and would definitely come back.

This was my first time here and overall it was great.
I got lots of reminders about my appointment and when I got there, my appointment was not delayed.

I’ve been to a few dental places in San Francisco and the Dental Suite is the best! Dr. Inna uses distilled water to clean your teeth and doesn’t use mercury fillings for cavities. She is very conscious of limiting toxins. Everyone in the office is friendly and nice and they have Netflix to watch when you are getting your teeth clean. So come in with something good to watch :) Oh and the rooms are themed and one of them feels like a mini tropical vacation — that’s my favorite room.

I used to HATE going to the dentist, but not any more. The Dental Suite is in a very convenient location in the heart of the financial district, and the office is always running on-​time (not something I would say about the other offices I’ve gone to over the years). The office feels more like a spa, and Jeff at the front desk is beyond wonderful. I have had to make last minute changes to my appointments due to work, and they have always met my requests without any grief.
Again, I have gone to several offices in the last few years due to working in a a few different states, and Dr. Roque has been far and above my favorite dentist. She is incredibly gentle and you can tell how much she cares about her patients. I have also never had a dentist do such a meticulous job. I have recommended the Dental Suite to all of my friends and colleagues!

I love the Dental Suite. I was referred here by a friend a few years ago and have been going back ever since.
Dr. Ina and Jeff from the front desk (who is all-​knowing about everything) really value and respect your time. I’m always on time, if not early, and they are always ready to take me. For cleanings, I am in and out in 30 minutes with shiny pearly whites.
Also, you can watch Netflix while they scrape your gums! Can’t complain about that.
Jeff is awesome at negotiating with insurance and if I ever have questions about billing, he’s super helpful in explaining.
Finally, their office is beautiful. Very relaxing and located right downtown.
The good: able to make same-​week appointments. LOVE.
The bad: uhhh… I literally can’t think of anything.

I came to the dental suite expecting a normal dental office, but I was happy to find a very patient orientated atmosphere. I felt very welcome while waiting shortly for my cleaning. The Practice Manager Jeff is very organized, communicates well, and makes the front end experience of dentist appointments much easier. My dentist (Dr. Francis Roque) does a very good cleaning my teeth. She is very gentle and also knowledgeable. You even get to choose your favorite show on Netflix to watch during your cleaning.

My husband came back saying: I wish had gone to this dental place.(see my reviews on the Embarcodero dental 4 and I felt like an idiot for going) anyway, let me continue. He said this place is very nice, no selling of deep cleaning extra dental work which is very important, and did a very throughout job of cleaning. This is exactly what we wanted. Thanks so much for operating your business in the honest way. I will recommend this place to all my friends.

Fast and good service. After losing a filling, I called the dental suite and they could fit my appointment in on the same day.
Nice and welcoming office and a no bs approach. They get in, fix what’s broken and recommend additional care when needed.

The Dental Suite came recommended by friends, and so I went with high expectations. Despite higher expectations, I was more than satisfied with my visit!
Ok now I haven’t been the best to my teeth over the past several months (the coffee addiction does not help), but Dr. Inna was very patient with me and answered any questions I had. The receptionist Jeff was pretty cool and laid-​back, which really alleviated the pressure of going to the dentist.
The place is tucked away on the first floor of the Crocker Galleria mall. If you’re lucky enough to go at the right time, you could also pick up some veggies from the farmer’s market on the way.
Recommended!

I love this place! Dr. Inna is absolutely my favorite dentist of all time. She has a way about her that just makes you feel instantly so comfortable and is very gentle. I have been seeing her for years and would never go anywhere else. She is honest and I know I can trust her completely with my teeth. Jeff, Practice Manager is very nice as well and always gets back to me about my appointments. They also have netflix so you can watch while they are working on your teeth, hand you glasses to protect your eyes and give you chapstick! Its amazing! Honestly I look forward to going here which says a lot!

In the past 6 years, I’ve probably seen 6 – 7 different dentists because I never found one I liked enough to stick with them. Cleanings were painful and the dentist was pushy, etc.
This place is a dream! Dr. Roque is extremely thorough yet gentle and getting my teeth cleaned was a breeze. I have to go back in to get a cavity filled (since silver instead of white fillings were all the rage in the early 90s and chip off later), but I’m not the least bit anxious about getting it filled. Netflix while you are in the chair is a good idea too.

I was so pleased with my experience at The Dental Suite. I purchased a coupon from Amazon local (a great deal by the way) and was expecting some semi– clean, semi– professional office desperate for clients. From my very introduction to The Dental Suite (which was Jeff — who took my call and answered all my questions, really nice guy) I was impressed. Then I actually went. It was so clean, so nice and so modern I could not believe it. The whole staff was great and it was a very personalized experience (Dr. Roque was fantastic). I would highly recommend The Dental Suite and Dr. Roque.
If you have never had your teeth whitened before, take the ibuprofen they offer you :)

Dr Lea Shapiro is awesome. The focus is on patient care first. Doesn’t try to over treat and suggest every expensive solution she can’t think of. Also is one of those dentists that actually does your cleaning for you. Not too rough and explains everything before she does it.
The dental suite might also be the most aesthetically pleasing office I’ve been to. It’s a little odd at first to have it in Crocker galleria, but it’s really nice inside, everyone is friendly, and service is top notch. Highly recommended.

One should be suspect if a doctor out of one side of her mouth says: ‘due to doctor-​patient confidentiality, I cannot blah, blah, blah’, but then out of the other side of her mouth is all too eager to let the world know about an investigation results by the California Dental Board!!! Really, that’s not doctor-​patient confidentiality either?
In all seriousness, based on previous feedback, I did NOT expect anything different from that organization as I had been informed that they are there to protect doctors so they did exactly what I thought they would do. My intention was to put the organization on notice about one of their own and it worked. However, you should know that they advised me to seek further action in civil court regarding this matter. As well, a well-​respected San Francisco attorney says he is not surprised by this doctor’s actions as he’s received complaints regarding her previously and he was all too eager to take on this case.

Best dental experience ever. Super convenient location, soothing atmosphere, nice touches like water available while you wait, friendly and nice receptionist, etc. But the magic was really in the actual procedure.
It started with a really good explanation of what would happen, then the digital x-​rays which were way more comfortable than the traditional ones. Once Dr. Inna started the exam she put a pen camera up showing me what she was looking at with my teeth — great examples of good teeth and also unfortunately the cavity. It was visible and she explained very nicely what was going on, and where I need to floss more. For the actual cleaning, it was painless & fast, apparently the sonic cleaner is involved in that. A choice of flavors for the polish and also quickly and painlessly done, and I was in and out on my lunchbreak, including scheduling the followup for the cavity.
Also, entirely covered by my Delta Dental plan. This felt more like a nice salon than a dentist visit, and I just can’t recommend it enough

I’ve experienced nothing less than excellent service at The Dental Suite. Dr. Inna is a fantastic dentist! She is gentle, knows what she is doing, and will treat you for exactly what you need. I went in for my first cleaning and an additional two times shortly after to get my cavities filled and I was seen on time (very important!!!) and not too long after. I haven’t had any problems with my fillings and I’m happy that she caught them since my previous dentist didn’t! Jeff, the patient coordinator, is also super friendly and amazing! All my visits have been stellar. 5 stars for sure.

This review is long over due! I had my teeth whitened at the Dental Suite, and I couldn’t have had a better experience. Everyone from the front desk reception to the dentist were cheerful, professional and educated. I felt safe and happy at the dentist (for once!), and would definitely suggest their services to friends.
Super convenient to work, and they are open later hours which is helpful. The office is very clean and modern which always makes for a comfortable experience. Nothing bad to say about them!

I had a wonderful experience from start to finish. The dentist was so assertive and really took her time to make sure I understood everything. Explained every x ray as well as showed me any plaque built up prior to cleaning my teeth.
The office is so trendy and clean. Everyone from the receptionist, dental assistant to the dentist was extremely friendly, thorough, organized and timely.
By far the best dental experience I’ve ever had