SusieCakes

We were excited to order a birthday cake from this location. We go in and ask to try small samples of a couple different flavors (as I have done previously before ordering a cake that costs over $ 40).
The lady at the counter was not friendly and when we asked for a small sample she hesitantly said «ok» as she rolled her eyes then gave us the smallest «sample» I have ever received… ever. The crumb of cake barely fit on the tiny sample spoon.
At this point we were both pretty pissed because clearly this lady did this in spite. Way to go counter lady. We walked out and I will maybe try a different location. But I did not want to give any money to these people or this company
Learn how to treat customers so they actually want to buy your products. You sell desserts, if you’re not happy about that then you should consider a different line of work.

Ordered a birthday party cake just today and the cake is not good at all. Too sweet and too hard

Cake was on spot — creamy and moist. Had the berry vanilla slice. Main complaint was the person at the counter: refuses to give me a sample when the person ahead of me was given one (first time in the store so I wasn’t sure what to get) and then took so long to package the person behind me got their order before I did. …

If you do not like sugar avert your eyes.
This is my second time coming to the SusieCakes bakeries, this is my first time at the San Francisco one. The customer service here was great. The bakers greeted us as soon as we walk through the door. They were also very patient as we took our sweet time figuring out what mouth watering delight to question our lives with. I really enjoyed the fact that they a unisex uniform, a brown bandana with a SusieCakes brown T-​shirt. The baker that took my order was just hired and it was her first day. She appeared a bit nervous, I would be too if I had to handle these moist tastebud sensations. I ordered a peanut butter cupcake, 2 frosted cookie & 3 mini cupcakes (red velvet, chocolate, and vanilla). I would lie to you all and say that one was better than the others, but I know that when I go to SusieCakes I will never lose. Although, I was not as much of a fan of the red velvet cupcake. The cookies were a perfect blend of moist, soft and had a slight crunch to them. Come here and have you tastebuds love you forever!

Thank you susie cakes for the amazing birthday cake that you made for my nephew’s first birthday! red velvet for the win! hahah. loved the mini cupcakes and the guests loved them too thank You! I will definitely come back and try your other sweet goodies

Oh Susie, why must your cakes me so damn delicious? I am a lover of anything sweet & typically enjoy any sweet treat but Susie’s Cakes hands down is THE best cake around! In a matter of 1.5 months, I have tried these cakes:
–Celebration Cake: Adult funfetti? Omg yes! I enjoyed it but do have to say the cake wasn’t as moist as the carrot & chocolate but nonetheless it was good & fun to eat!
–Carrot Cake: the flavors are perfectly blended together & the cream cheese frosting isn’t super sweet. One of the best carrot cakes I have ever had & that’s saying a lot. I am a pretty tough critic.
–Classic Chocolate with an added twist… peanut butter buttercream on the outer layer of the cake. My friend wanted a cake with peanut butter frosting. I thought it sounded strange but it turned out to be my most delicious combination ever! It was so delicious that I had to beg her to take it to work & get it out of my face because it was getting embarrassing. There was a Miranda cake moment for those of you who watched Sex & the City… you know what I’m talking about.

A little taste of LA, i was so happy to find Susie Cakes had a store in SF.
best cupcakes in the city, fun themes on holidays, special boxes for birthdays!
coconut frosting… droooooooooool…
nice service as well (wouldn’t you be happy eating those cupcakes every day??)

Came here to pick up some treats for my mom but got tempted and ended up ordering some things for myself!
I ordered a red velvet, vanilla and chocolate cupcake. Im typically not a red velvet fan but my god! The cake was delicious with the right amount of cream cheese frosting. I tried my first red velvet cupcake at karas (It was so bitter) and was so unpleased with the experience I refused to order red velvet again! Until I tried Susies! Vanilla and chocolate were just as tasty. Love love their frosting.
Packaging was eh, when i opened it they were all over the place but was able to still enjoy them.
Cant wait to come back & try more!

Susie cakes did it again! I had a cute pink buttercream frosting with red velvet inside and gold sprinkles for our wedding! (I had a small civil ceremony at SFO city hall)
It was so good and delicious. I am a very big red velvet cake fan! The only thing is it’s so hard to find parking! But it was so worth it!
There customer service is great and will call you about your cake. It’s nice to know they care about their customers. Will forever continue to keep coming here.

Had the pineapple upside down cupcake SPECIAL today. Best cupcake ever from SusieCakes. This flavor should become a regular.
I was looking forward to a slice of German Chocolate but was told they don’t make it. Maybe it’s seasonal? Carrot cake slice was a winner!
The celebration vanilla cupcake was exceptionally dry today. The staff is always over the top polite. Top of the line customer service!

Walked into the place and it smelled like sour milk… not the most pleasant scent to be welcomed with in a cupcake shop, but I never tried SusieCakes and with an open mind, I was determined to get my cupcakes no matter how the store smelled.
I ordered their red velvet mini cupcakes (they were out of the regular sized ones), flourless chocolate cupcake, mocha cupcake, and cheesecake.
The red velvet cupcake was good– I especially enjoyed the cream cheese frosting and would recommend this (if I ever come again, I’d just get this).
I would NOT recommend their cheesecake… and cheesecake is my favorite type of cake. I felt the cheesecake was not tangy enough, not smooth enough (tasted a bit too eggy) and just overly sweet. The cheesecake is topped with some sour cream and the sour cream makes it taste a bit more tangy, but the cheesecake part itself is not really tangy at all and that is really what makes it a disappointing/​boring/​not worth the calories cheesecake.
I was not crazy about the flourless chocolate cupcake… but perhaps others would like it. It tastes like a dense brownie.
I thought the mocha cupcake taste ok, I liked the chocolate cake part of this one better than the flourless one, but still was underwhelming to me.
My favorite cupcake place is still Sprinkles Cupcakes… but they don’t have one in SF sadly!

If you like frosting, fun, bright colors, sprinkles, or happiness, you will like SusieCakes and their vanilla celebration cake. Even if you don’t like any of those things, you will still like their vanilla celebration cake. It is THAT good.
Seriously, though. The cake looks amazing and tastes even better. Those decadent layers of cake and frosting are irresistible. If you’re in the market for a cake, SusieCakes is the way to go.
#teambuttercream

I was introduced to Susie’s red velvet cake a couple of years ago and probably ate it once a month thereafter. So rich, so moist, so sweet, so dense & heavy. This cake is firing on all cylinders. After the first taste, I checked out the bakery myself a few times. It’s a small space with just a couple of seats, so it is mainly a takeout spot.
I love how their cakes are so simple, just rich layers of cake with luscious, creamy frosting. No useless fillers and frou-​frou decorations. They have a homemade look to them.
I even like the way they ice their cupcakes. Looks like it’s done by hand with a mini spatula. It creates the nice ridges and waves.
I’ve tried the…
Susie’s Famous Southern Red Velvet:
Like I said, it’s delicious. 4 layers of bright red cocoa cake with cream cheese frosting. I’m not a fan of the sprinkles though, but I’ve never liked sprinkles.
Old-​Fashioned 6-​Layer Chocolate Cake:
I counted & there are indeed 6 layers of moist chocolate on chocolate decadence.
Classic Marble Cake
Very good! 4 layers of cocoa & white cake with swirly frosting.
Pretty pricey!
$ 6.25 a slice — good amount to share between a couple of people
$ 36 — 6 inches
$ 49 — 9 inches
Also tried the…
Sour Cream Cheesecake ($ 5.50 individual):
smooth & creamy, pretty heavy, not overly dense
One question, why is the Vanilla Celebration Cake blue? I’ve always been curious. It’s a very pretty color, no doubt.
Just one thing that irked me… one of the young ladies who rang me up repeatedly reiterated how to store the cake, and to leave it unrefrigerated several hours before serving to make sure the cake is served at room temperature. I told her not to worry because we’d be dig in to it in just a couple of hours. But she continued speaking to me as if I were a child. Alright, thanks, heard you the first time. It’s a cake… I’m not handling a bomb, you know.
I think I’ll try the lemon cake or the banana pudding next. Sounds like something I would like.

The carrot cake was light and fluffy, sweet but not overly sweet. The mini cupcakes were the perfect size and so yum — loved the red velvet and chocolate. Just go!

It took me awhile to write this review :)
My manager always orders from here if we have a party or a goodbye feast to one of us. I hadn’t had a whole cake myself, hence, this time, I went a bit overboard and bought two whole big cakes: Red Velvet and Vanilla.
Red Velvet has always been my top favorite from this place. It was a first cake I fell in love with so there you have it.
Vanilla, uhm, both my sister and I ain’t a fan. My 3 years old niece didn’t like it either. I did at the end finish this whole cake by myself… and it wasn’t so bad.
Definitely a place to go for cake (again) this time, Rv only.

For those who grew up in our fair city in the ’60’s and ’70’s, one word sums up my thoughts about Susie Cakes: Blum’s.
I don’t get down to the Marina much these days. In the past, it was mainly to catch a great movie at the Cinema 21, have deep dish pizza at the City’s original Uno’s on Lombard, or enjoy a post softball game meal at Barney’s Burgers or a Mexican place on Chestnut. On Christmas eve, my friend and I stopped here after an appointment at the neighboring Apple Store (wait, isn’t this where the theater was?). There was a small line around 3 pm as people scrambled to buy last minutes gifts or treats to celebrate the holiday.
After entering the narrow walkway into the store, my eyes were fixated on the variety of sweets stored in their deliciously tempting display counter. Not wanting to be bad for the holidays, I limited myself to three items as follows:
1. Tropical cake (
) — This looks deceivingly plain, but trust me when I say that there is no lack of flavors here. From the pineapple pieces scattered in the cake to the coconut flakes on the outside, my taste buds were at full blast eating this.
2. Whoopie pie (
) — Not normally a big fan of this, I enjoyed this generously sized rendition. Just make sure you have that cup of tea or coffee to wash it down.
3. Snickerdoodle (
) — Solid version, though still hard to beat my favorite at a chain named Baker Street Cookies who served them hot, steamy, and soft… sigh.
The counter staff were very cordial, patient, and efficient in preparing and boxing our orders. After a short wait, we were ready to pay and out of the store. There were several frazzled customers who seemed lost in trying to pick up their phone orders.
I would definitely have that tropical cake again and hope to try their other offerings in the near future. Just need to make sure there’s no physician’s checkup or blood tests looming.
Don’t want my sugar count to fly off the charts!

SusieCakes is one of my biggest weaknesses whenever I’m strolling through Chestnut. I’m a huge sucker for homemade cakes. It’s like an unofficial birthday celebration every time I treat myself to one of their goodies.
SusieCakes is an all-​American bakery serving home-​style desserts baked from scratch. They don’t use any mixes and preservatives. Because they don’t use preservatives, they’re best eaten the day of. I’ve stored my leftover cake in the fridge in tuber wear for a couple of days and the bread hardened.
Their icing is a little too thick and sweet for me and I wish their bread was moister. Their slices are huge and can be shared among 2 – 3 people. My favorites are their vanilla celebration and red velvet cakes. Giving an extra star for excellent customer service and short lines.
They also offer custom cakes and cupcakes and wedding tastings.

Omg… I travel the world for cupcakes
With that said …
The best cupcakes
My God… if u need a cake, cupcake, cheesecake
This is the place, and the area is super cute
Full of shops and restaurant…
Awesome!!! I will come back for more

This review is long overdue. BF and I ate nearby and wanted cupcakes for dessert. It was so hard to pick just one. We ended up getting two and sharing. Both of us still wanted more!
The staff was friendly even when we took so long to decide. Can’t wait to come back and have another cupcake from SusieCakes!
Parking in the area can be challenging however coming to SusieCakes will make you forget your parking dilemmas.
2016 Review #12

I don’t think I’ve ever had a cupcake as divine as the ones I’ve had at SusieCakes. My all-​time favorite is the Coconut. The frosting is so creamy and sweet topped with coconut shavings. The cake itself is moist and flavorful complimenting the frosting perfectly.
I literally dream about SusieCakes and pick one up anytime I have the opportunity. Life changing. If you’ve never had the pleasure of trying one, do it ASAP!

So I’ve been to the one in Newport, CA and it’s amazing. After dinner we were walking around in SF and saw this so we had to go in. Not to mention earlier in the day I saw one in Sausalito so it was truly meant to me.
I got for myself:
Red Velvet slice– this is a staple so you much get it. Moist, chocolate, frosting… To die for. Heaven. RIP.
Celebration Cake– this is a celebration in your mouth. You cannot get enough of this. I just wanted more and more and more. Try this with ice cream.
Lemon Slice– this thing was super zesty and great frosting. The crystallize sugar was good too.
Pumpkin Cheesecake– I am a sucker for pumpkin. I am also a sucker for cheesecake. So I am naturally a sucker for pumpkin cheesecake. This was soooooo delicious. I loved every bite.
Pumpkin Bread Pudding– I have no words for this. Just none. Eat it.
This place is far superior to all other cake places!

I love their vanilla celebration cake. My son loves it too. It’s perfect for birthdays, baby showers or any type of great event. I have been back here several times since my first review and I have to admit, I rated them too critically on my first visit.
Their cakes are really good and tasty. They have so many different goodies from cookies, whoopie pies to cheesecake and pudding. If you need to satisfy your sweet tooth, this is a great place to indulge in all kinds of goodies. I will definitely be back to by the celebration cake for my sons upcoming birthday because he is absolutely in love with this cake. Definitely recommend.

SusieCakes does not use any mixes, artificial preservatives, high-​fructose corn syrups or trans-​fats in their products. They bake everything entirely from scratch. And man, it shows!
It’s safe to say I am obsessed with these cupcakes. I don’t know what they put in the frosting but it is the perfect balance of creamy, smooth, and not overly sweet. My favorite cupcake is the Mocha. It has just the right amount of chocolate and coffee.
The best part is my work office is close by in the Presidio. SusieCakes is the perfect place for coworkers birthday cakes, bad days, or just the occasional sugar rush! Though I haven’t tried the cakes myself, I have heard they are delicious and perfectly decorated!
Great bakery to check out in the Marina!

I take baked goods kind of seriously.
While I can’t just whip up my favorite duck confit, or something like a soufflé by myself at home… I CAN bake a magnificent cake, or a severely mean batch of cookies, with minimal, if any, effort. So in order for me to legitimize paying for them, they should be exceptional.
And I expect a top notch bakery, in a high end neighborhood, in a cosmopolitan city, to have exceptional fare.
So far, I’ve only ordered cake here. But when that word is included in the title of your business, there should be zero risk with doing that, right?
The cakes are moist, but they’re too rich, dense, & sweet. Basically, you’re done after 2 or 3 bites. Which defeats the purpose of having a slice of cake, right? I want a light, fluffy cake, w a creamy frosting, not a sugary one.
Perhaps this extra sugar factor is why there are always a bunch of little kids in here w their parents; kids just love sugar.
Props for the chocolate frosting & the sizes of the cakes. The chocolate frosting has that old school quality, both taste & texture wise. I love that.
I’ve tried the coconut & the marble. Maybe the red velvet or the celebration cakes will win me over?
A slice will run you $ 6.50, but it is a hefty slice.
3 stars.

I take baked goods kind of seriously.
Whereas I can’t just whip up my favorite duck confit, or a divine soufflé by myself at home, I can bake a magnificent cake or a severely mean batch of cookies with minimal, if any, effort. So in order for me to legitimize paying for them, they should be exceptional.
And I expect a top notch bakery, in a high end neighborhood, in a cosmopolitan city, to have exceptional fare.
So far, I’ve only ordered cake here. But when that word is included in the title of your business, there should be zero risk with doing that, right?
The cakes are moist, but they’re too rich, dense, & sweet. Basically, you’re done after 2 or 3 bites. Which defeats the purpose of having a slice of cake, right? I want a light, fluffy cake, w a creamy frosting, not a sugary one.
Perhaps this extra sugar factor is why there are always a bunch of little kids in here w their parents; kids just love sugar.
Props for the chocolate frosting & the sizes of the cakes. The chocolate frosting has that old school quality, taste & texture wise. I love that.
I’ve tried the coconut & the marble. Maybe the red velvet or the celebration cakes will win me over?
A slice will run you $ 6.50, but it is a hefty slice.
3 stars.

Very nice bakery. I love that you can buy slices of cakes and they have many to choose from. That way you could buy one slice every time you visit them. They have regular size cupcakes and mini cupcakes in all sorts of flavors. Their topping is pretty sweet. Cakes are moist and we left them out over night unrefrigerated and they still were moist the very next day. Glad we found this place!

I’m giving this place an extra star for cuteness, but to be real, I wasn’t feeling their cupcakes. Something was just off. Now don’t get me wrong. This is the cutest place and they sell other baked goods, and it’s possible maybe I just chose the wrong thing. I got the plain buttercream cupcakes but just found it a little too sweet and the cake way too dense, which is surprising, given the reviews of this place. And the icing was just strange to me. Maybe I need to go back and give it another shot, but I did get two types of cupcakes and felt the same about both. So to be fair, this is just about the cupcakes. And if I had a choice, this wouldn’t be my go-​to place for them. But, if you’re looking for a super cute storefront with a variety of baked goods, or just in the mood for window shopping, then check this place out.
Likes:
–cute store front
–great customer service
–variety of baked goods
Dislikes:
–cake part of cupcake is a bit too dense for my liking.
–icing is a bit on the sweet side, and has a weird taste that I can’t put my finger on

Cute store with friendly service and delicious cupcakes. There’s a couple tables outside for sitting at.
We got the pumpkin cupcake with cream cheese frosting and coconut cupcake ($ 3.50 each). They were both so good and not overly sweet. I saw they also sell cake slices here for about $ 6 which looked amazing.

During my search for the perfect bakery for my wedding, I knew that I wanted cupcakes and it came down to a difficult decision between two of my favorite bakeries. It was a no brainier that I ended up with SusieCakes. I have to commend them for being so accommodating and offering such an amazing tasting experience. We wanted cupcakes, a cake, and kept everything simple although SusieCakes was more than willing to customize and provide alternatives in terms of colors, designs, and add-​ons. We went with a mixture of coconut and red velvet cupcakes and a strawberry cake topper. Our guests couldn’t stop raving at how moist and delicious the cakes were. SusieCakes was our one and only cake tasting experience and we were sold after such great service that we didn’t even bother to look elsewhere.
My husband and I worked with Molly. She was such a sweetheart from the very beginning up to the stressful days of the wedding. Always responsive, timely, patient, and accommodating. We had our wedding at the De Young museum earlier this month and with the strict policies, time requirements, and drop off procedures, Molly and her delivery team put us at ease as well as provided what was required in a timely manner making the process seamless.
Thank you SusieCakes for making our wedding day awesome!
P. S. They even included instructions on how to store and keep your cake if you wish, so we are looking forward to seeing how our cake holds up within the year! :)

We got cupcakes from Susie Cakes to celebrate someone’s last day at work. We got an assortment of cupcakes, but since I love strawberry, I decided to try the Strawberry cupcake.
I may anger a lot of Susie Cakes lovers, but I found it to be waaay too sweet. I basically took one bite and threw the rest away. It did have a nice strawberry flavor though. Too bad the sweetness overpowered the strawberry flavor. I know a lot of people like their celebration cake, but if it’s as sweet as the strawberry one I had, it’s not for me. I prefer lighter frostings and cakes.
If you’re a huge fan of thick sugary icing, then you’ll probably like Susie Cakes. But for me, the cupcakes were beautiful, but not very tasty.

Kleiner, süsser Cupcake und Kuchen Laden, im Norden von San Francisco, zirka 1,5 Kilometer vom Pier 39 entfernt.
Aufgrund der vielen kleinen Geschäfte in der Strasse, wäre mir der Laden auf den ersten Blick gar nicht aufgefallen.
Nur die Schlange, die auf die Strasse führte, erregte die Aufmerksamkeit.
Drinnen angekommen, eröffnete sich ein Paradies für Naschkatzen. Bunt, lecker aussehend und gut duftend standen sie in der Auslage. Die vielen verschiedenen Cupcakes. Von Red Velvet bis Dark Chocolate. Daneben die Torten. Mit viel Frosting und Zuckerguss-​Überzug.
Leider viel das Probieren aufgrund des bevorstehenden Essens aus, aber ich komme wieder. Alleine die Optik hat es mir schon angetan! :-)

Do your research before trusting a guy when they rave about a dessert place. Chances are it’s REALLLYYYYY amazing or it’s not that great. Unfortunately, this place was just average to me. Susiecakes was brought up by one of my acquaintances who swore it was the best cupcakes ever. Being the cupcake enthusiast that I am, I had this place bookmarked and eyed for the longest time. Finally got to try this 2.5 weeks ago.
Bought a box of 4 for $ 14. $ 3.50 each cupcake.
Flavor of the month Strawberry Lemonade: Omg… it was SOOOOOO sour… I cringed. And I LOVE sour. But this was overwhelming and I forcefully downed it since I already paid $ 3.50 for it.
Strawberry: It consisted of artificial pieces of strawberries in the cupcake itself. This one was alright. I can’t put my finger on it, but I didn’t really favor this one as much.
Red Velvet: Kind of hard to mess up. The flavors were good, it wasn’t too sweet, and the frosting complimented it well. Maybe some technical issues in baking since a lot of the cupcake were completely stuck to the baking cups.
Vanilla: Probably my favorite one out of the four. Very basic, but it was the only one that seem to be made correctly. It wasn’t too sweet and the frosting was nicely balanced in sweetness with the cake portion.
Overall, a very average cupcake place. I really wanted to like the place a lot… but… flavors were not amazing to me unfortunately. BUTTTTTTT. I’ll give it to them that the cupcakes look adorable.