Stanford Court San Francisco

Hills. Really awful location. Major jokes to everywhere. Creepy rooms that needed a remodel years ago. Just unpleasant This is in our never again section.

Stayed here for a quick business trip during the week.
Pros: the location is amazing! The room was spacious and comfortable. But that’s pretty much where the positives end.
Cons: I got there really early in the morning and asked if they could hold my bag until I was able to check in. The women at the front desk mentioned that I could upgrade my room, get in immediately and have a view of the city. After a really early flight, this sounded so worth it. Since my reservation was booked by a separate party, I confirmed with her my credit card would only be charged the upgrade fee and held for incidentals. She confirmed that was the case so we proceeded with the check in process. Got to the room and the only view I had was of the back of another building, which should have been my first sign. Fast forward 3 days later, check my credit card statement and I was charged for the entire amount of the stay. I call the hotel to figure out how to remedy the situation. The first person I spoke to continued to interrupt and talk over me. After asking her to please listen to the situation before talking she asked if I wanted a manager to which I said, yes. He was equally as rude and unhelpful. Got off the phone with zero resolution except to figure it out myself.
The bottom of the bath tub was dirty, stained black/​brown. Pretty gross if you ask me, especially for the price you’re paying to stay here.
I would not stay here again. Customer service is everything. The other small negatives can be overlooked or easily addressed and honestly didn’t effect the stay too much. But I’m so turned off and disappointed that I spent $ 400 for one night, less than 8 hours to be exact, and was treated like complete crap. Unacceptable.

Got a room here thru priceline express deals… understandable that priceline has its own issues with its process on choosing rolms. I felt okie dooked when I was charged $ 60 for parking… rooms were ok… passable for clean but not 4 star at all. Staff was great but overall a bad experience

Bottom line, yes I would stay here again and yes, I would recommend it to a friend. I think for the location and the good quality of this hotel, it was reasonably priced compared to its competition. (All downtown hotels are going to be a bit pricey, keep in mind…)
PROS:
1. Great location at the top of Nob Hill. Close enough to Union Square and other «touristy» areas like Chinatown to walk or ride the cable car (two cable car lines stop right outside the hotel) but far enough away so that it’s not so loud or busy at night. Be aware that yes, you will be walking up and down some pretty steep hills!
2. Room was clean and a decent size. Water got very hot very quickly, and the water pressure was pretty good for a hotel. Clean grout lines in shower and even the fan/​vents were dust free. Towels and toiletries were good.
3. Very fast and reliable wifi. Easy to connect, and our phones/​laptops remembered the connection, so you don’t have to worry about logging in each time you come back to the room.
4. Very friendly staff. Check in/​out was easy, everyone we encountered from the valet to the housekeeping staff smiled and said hello every time we walked by.
5. Very comfortable bed, my husband and I both found the mattress, bedding and pillows surprisingly comfortable.
6. The lobby itself is very clean and quite modern. They have a bar and restaurant onsite. We did not eat or drink there but it looked very nice. I was able to print a few things and check in for my flight on the lobby (Mac) computers with no issues.
CONS: I would consider these minor…
1. The air conditioner cycling on and off in the room was very loud and rattled quite a bit. It is noticeable but it did not keep us from sleeping.
2. The room did show some minor wear and tear. There was a stain on the lampshade, and the shower curtain could use replacing. It’s an older building (most are downtown) and no room is going to be perfect, that is why I would rate these as minor.

From the valet and doorman to Marit at the front desk who was most hospitable checking us in, to the professional, friendly housekeepers on our floor, everyone at Stanford Court was on point on Sunday and Monday April 24 – 25, 2016. We thoroughly enjoyed the coffee in our room and the lobby, The room was luxurious and clean. The view of the bay and skyline is spectacular. We will definitely stay here again and again when visiting San Francisco. Bravo!

For the price I expected much better quality. The only thing I really liked was the location. We hoped on the cable car and took it right to fisherman’s warf. Other than that the room wasn’t ready at four, the normal check in time. It wasn’t ready til 530, that was pretty inconvenient. The room was simple and clean but the bathroom was not nice. The toilet had the foot flusher so it was super loud when it flushed and the crappy shower really is what earned the low review score. It just dribbled water out of the shower head. I literally had to lay down in the bath tub to rinse my hair under the bath faucet.
Definitely wouldn’t recommend this hotel

Absolutely amazing hotel!

Most horrible experience, before my arrival to San Fran I called the hotel to make sure everything was set, because I did a credit authorization to pay for the hotel ahead of time before we get there so we could easily check in, and get settled. So upon arrival they tell me the payment didn’t process, but what actually happened was they double charged my card. Because the person that did the credit authorization didn’t do it right so for the troubles they «upgraded» the room. We go to the room and they ended up giving us a handicap room and the bathroom light flickered and the shower didn’t work well. So much for an «upgrade». All in all, they are just an overpriced hotel with employees that act like they care. Never will I stay here again!

Steve with glasses at the front desk checked us in and was very helpful with everything we needed. Very nice hotel, beds were comfy, room was quiet and in prime location

Stayed here twice for both of our New Year trips and it has been an absolute pleasure. What keeps bringing us back is the great location Stanford Court is positioned. Everything is in walking distance. Getting back to the hotel will be a guaranteed work out as its right in the middle of those crazy SF hills (California Street and Powell), but Chinatown and Union Square are only a few blocks downhill. On our recent trip, we stopped in to drop off our bags before exploring the city and found out they had a room ready for us at 11:30 AM. That’s 4.5 Hours before the noted check in time… SCORE!
We always opt to get the room away from the streets as anyone knows on New Years, shit goes down. These rooms might not provide the best view, but who really spends that much time staring out the window. Even with our room in the «quiet area» you can faintly hear sirens from ambulances, fire trucks, and police cars going off all New Years until the break of dawn.
The service here has been great and the hotel workers are very quick to help. With the crazy New Years weekend, waking up hungover was inevitable. We called the front desk to see if they can send up some water bottles, $ 1 for one, and I shit you not, we got a knock on the door within a minute.
The bed itself is quite comfortable and the general layout and aesthetic of the room is very appealing. Its no 5 Star hotel room but it also isn’t that rundown motel down in tenderloin, far from it. The bathroom is well furnished and even has a heated towel rack for those cold SF mornings.
If you fancy yourself a drink, you can head down to the lobby where they have a fully stocked bar. There are a couple TV’s as well to keep you entertained while you wait for your room. Some other amenities include free WiFi, one free in room water bottle, cable TV, 24 hour gym, Aurea Café, onsite electric car and motorcycle charging station, pet friendly, free printing, and valet parking ($ 52/​day plus tax).
So what keeps me from giving Stanford Court more than 4 stars? Well my only complain about the room is that the shower itself can use some remodeling. There is also only one ice machine which is located on the 1^st floor. The elevators can take some time to get to you so it really starts becoming a hassle. In regards to the service, on our last day, we dropped off our bags during checkout to eat lunch and upon return, waited at the front desk to retrieve them. There was only one front desk employee who was chatting up with whom I assume was a guest at the hotel and totally ignores us. A few minutes go buy and they were still shooting the shit while we waited on a strict timetable. My annoyed GF finally got his attention and he politely excused himself and went to grab our bags, and went right back to flirting.

I stayed a The Stanford Court on Sunday night because my boyfriend and I were going to a concert at 7. We arrived around 1 and were told that they would text us if a room was available before normal check-​in time which is 4 pm. In the meantime, we asked if they could secure our bags so that we could walk around the city a bit. When we returned at 4pm, our bags were still sitting in the hallway on a bell cart and were never moved to a secure location. We went to the front desk to get our room keys so that we could start getting ready for our dinner reservation which was at 5pm. The front desk agent tells us that our room isn’t ready yet and that they are just so busy. They will call us when our room is ready. So we went to the hotel bar to have a drink and waited for a bit (although the bar wasn’t open yet). Long story short (er) we didn’t get into our room until around 6pm, making us miss our dinner reservations and late for the concert. Two hours late for check-​in is simply unacceptable. I typically stay at The Fairmont, but I figured I would try The Stanford Court– wasn’t worth the smaller price tag.
I forgot to mention that I had to call the valet several times the next morning to get our car. They just don’t believe in answering the phone. It is honestly the worst customer service I have ever experienced.

Whilst my review might change once I am able to check in, having completed a 20 hour journey from sydney to San Francisco (14 hour flight, with the obligatory 3 hours of mucking around at each end), I have been delighted to be told at 1145am that check in begins at 4pm, but they would call us when one of our 2 rooms was cleaned. 3.25 hours later and still nothing… Great start!
Quick review update, but not to my rating. Have now been offered «early check in» at 315 to one of our two rooms to check in to early. Only qualifier, the other room will have to be on a separate floor and, as there are no interconnecting rooms in this hotel, my wife and daughter will now not only need to stay in a separate room, but they will need to also be on a separate floor to my son and I. Sounds optimal, doesn’t it???

Ok I will make this quick. First good hotel modern, cool building, and San Francisco classy (old renovated building with modern flare).. Got the suite very spacious amazing views. Decent location.. Downsides first if you like to be in and out its a hassle hotel is at the top of a hill, shit gets annoying going up and down, flat land union square is better. AND THE WATER PRESSURE WAS WORSE THAN DRINKING FOUNTAIN SET UP IN AFRICA BY VOLUNTEER GROUP. I IT WAS A GOLDEN SHOWER STREAM WITHOUT THE GOLD. Maybe it’s so high on hill water barely reached the 8^th floor.
Ok otherwise would stay again if they FIX THE WATER PRESSURE. Stanford court should be ashamed. Thank you for listening

We had a room on the 7^th floor. Came in Thursday afternoon on thanksgiving and our neighbors were noisy as hell. The next morning I addressed the issue with the front desk, the response was «oh they’re gone now.» Meaning that they checked out or what not. I was not thrilled about this of course as this is a high end place and such should not occur.
Here is what to know, the parking (even for guests) is $ 52 per day plus 14% tax, so $ 59 a day! Whoa! I’m from L.A. and we were shocked, I can imagine what folks from the Midwest would think.
The breakfast, don’t eat there unless u have to! 5 choices in the buffet and $ 26 per person! You would again think guests would get some break, but no. Eggs; sausage, bacon, and oat meal. This is $ 26 bucks? At least provide some avocado or black caviar as I am accustomed too ;).
All in all, this is an average hotel, we were lucky to have a view from our room, so that made things better. Housekeeping is quick too. They will being you slippers, different pillows if you need them, etc at a very quick manner.
I would stay here again, but would avoid breakfast and maybe fly so I don’t spend an insane amount km parking — $ 236 for 4 days. Wow!

I was very pleased with this hotel; not sure why the poor ratings. The front desk was very welcoming, they offered (and delivered) a wake-​up call, when I realized I forgot a razor they delivered a shaving kit to my room, and everything was clean and the bed was super comfy. They also have several computers available, plus a printer, so I was able to print my boarding pass before flying out. Free wi-​fi. Bath products were of lemongrass scent, which I adore, and there was a towel warming rack (*LOVE*). I could also easily control the room temperature and it worked, which should be the default, but in hotel rooms often isn’t, let me tell you (I’m always freezing, so being able to put on the heat was awesome). The hallways were nice, which are usually super ugly no matter the hotel. And I was able to leave my luggage with them all day long even though I checked out that morning.
Some oddities were that there was no alarm clock/​radio (yes, everyone has a cellphone nowadays, but think this is the first hotel room I’ve been in where they’ve completely forgone that classic hotel component!), there was nothing in the mini-​bar, there was no room service menu even though there is a restaurant.
All in all, very pleased, would definitely stay there again.

The worst hotel ever and the worst customer service. I made reservations for king size bed and when I get there to check in they give us a queen size bed. The manager said the are completely booked and they don’t have what I requested available. That’s not my problem they were booked they should be reserving my room since I booked over a month in advance. Will never stay here again totally ruined our vacation. I will give them 0 star if I could DO NOT STAY HERE. Bathroom very very very dirty any flys in the room took pictures to prove it

Rule #1 — does hotel have room service… answer NO. Rule #2 Does hotel have bar… this one only opens at 5 pm. Rule # 3 does hotel serve breakfast… a bagel, banana and coffee… really? $ 22/​pp really? Rule #4 good bed. yes! Rule # 5 good Flat screen… ok. Starbucks in the room a nice touch.
Last and not least… the four foot tall shower head and about 5 psi water pressure… There must be a better way to select hotels, cause I screwed up on this one!

Had a wonderful experience staying here despite it being surrounded by hills on all sides. Convenient cable car stop right across the street and only 2 blocks from Chinatown. Staff, right down to the maids, were very helpful and friendly. The view from our window was amazing. We would def return here again in the future!

Well, first of all not 4-​star by any means. Yes, the lobby is trying for that signature scented, over sized mirror, frosted glass WOW factor. But the room just sucked. Dust on the bottom of the side tables, the smallest bed I had ever scene. Don’t let them give you a quiet room which means no view. For goodness sake, you in Nob Hill, give me the view. The food was horrible in the restaurant. The bathtub had chipped enamel around the drain and the fixtures in tub were older than me.
There is a free bottle of water in your room. Well use it to wash down a Xanax, cause that is what you will need to calm your nerves here.

I booked this hotel for one night with the girlfriend over Valentine’s Day weekend. It was only $ 126 on hotwire after all applicable taxes. Even though it was advertised as a 4 star hotel on Hotwire, the Stanford Court SF lacks the amentities and charm that most 4 star hotels possess, especially in a cultural city like San Francisco.
Tucked away in Nob Hill, you get to experience San Francisco without having to deal with the crowds that might exist in Union Square or Fisherman’s Wharf. The hotel itself is beautiful and modern. The lobby is filled with computers; you can print out your airline boarding pass for free! I love the tablets at the check in desk that gives you a brief personal history of the receptionist your working with.
The room is very spacious and clean; though I thought the room interior was very bland. In the room is a complimentary bottle of water too. There are also no on-​site restaurants or room service. So if you get hungry, be sure to call an Über to take you to many of San Francisco’s beloved restaurants. Also aside from the one time we checked in with the receptionist, we were never greeted by any of the hotel staff.
If you are able to get the Stanford Court for cheap cheap cheap, I definitely recommend it. The room is clean and the hotel is in a good area. There is just nothing there that impresses me to rate the Stanford Court 4 stars.