Amazing selection! I was looking all over SF and Marin for high end quality furniture and could not find a place that met my unique needs. Ruby has a huge showroom on Union St with a fantastic collection. The best part is they have staff that actually help you plan your space. Great quality and design help in one stop. I’ll be back.
Cathie K.
Tu valoración: 5 San Francisco, CA
I had a great experience ordering furniture through Ruby Living! Laurie came to my home to do a design consultation and helped me figure out the dimensions I needed in my rooms. She also gave us great suggestions for furniture that I wouldn’t have found on my own. Laurie was also so patient with my many visits to figure out which fabric we wanted to go with for our sofas. They also have great sales, so you can time your big purchases with a promotion.
Debora F.
Tu valoración: 5 Windsor, CA
This store sells Mitchell Gold furniture. I have a 12 year old MG+BW couch with slip covers and needed new slipcovers. Laurie helped me immensely by helping me to choose new fabric and create the order. When I told her I was unhappy with my couch cushions as they had lost their shape over the years, she contacted Mitchell Gold, and since I’d had my original receipt, not only did MG send me the two cushions I asked for, but ALLNEW cushions for both the couch and the chair. So essentially I have a new couch for free with new slip covers on the way. I was astounded at this customer service and thank both Laurie and the company itself(which is based in North Carolina).
Kevin H.
Tu valoración: 3 San Francisco, CA
Very nice selection of furniture, however minus 2 stars for the staff as they can be extremely snoody and disinterested to help. Wanted to order a $ 3,000+ custom rug and they quoted a 9 month lead time. Got another quote from the manufacturers suggestion and the lead time was 4 months. They tried to downplay the other business and then was somewhat rude saying I was«shopping around.» Do your due diligence on price and lead times!