Portola Family Dentistry

I am and still kind of deathly afraid of the dentist. i think i got the fear growing up. It literally had been 10 years since i went to one. so finally a couple of years ago after much research i found Dr. Carolino and the rest was history. Not only is she super sweet but she knows her stuff! she also is willing to work with you and your finances and really figuring out what the best use of your dental money would be. She goes slow and checks in with you during the procedures to make sure you are doing okay. I almost see her as a friend at this point, and her staff is just as good. She also knows when to refer you to specialist or do things herself, i appreciate the honesty. I would recommend her to anyone who likes a smaller office with a more personable staff. I hope she never moves or gives up her practice!

Absolutely Amazing! I recently moved to San Francisco and was in need of a dentist. Since Dr Carolina was close to my house I figured I’d go and check it out. The ladies were wonderful from the minute I walked into the office. Dr Carolino is great and I highly recommend this office. What really amazed me was when I called because I was in pain They scheduled me in right away… I love Dr Carolino and her staff!
By far the best dentist I’ve been to and I’ve gone to a few.

I saw Dr. Carolino for the first time about 4 years ago after having moved to the bay area and finding myself with a terrible tooth ache. From the moment I called to screen the office right through to the emergency root canal the only moment of anxiety was when I saw that big, big needle! Even so, she managed to give me shots better than any other dentist, reminding me to breathe and focus on relaxing my shoulders and toes (it works) as well as wiggling my cheek which seems to lessen the sting. During the root canal I almost even fell asleep! She is genuine, gentle, caring, and puts you at ease. Needless to say I’ve been getting regular cleanings 3x/​year now, happily. I’ve referred 2 other people here and they love it (as much as you can dentist visits), too. Dr. Carolino and team are just what you need for any tooth ailments and/​or cleaning needs: D

Dr. Carolino is fantastic. One morning, a family member of mine woke up with a broken filling. Dr. Carolino came into her office early to help him even though we had no appointment and he wasn’t (at that point) a patient of hers. She repaired his filling that very morning. Her office is always running on time and she is extremely gentle and considerate. We highly recommend her.

Nicest dentist I’ve ever been to. Also, very focused on educating her patients. Her assistant and office gal were also professional and friendly. My first visit was a few weeks ago and I’d been dentist-​less since moving to SF from the east, but I am now a happy patient of Dr Carolino!

Dr. Carolino is awesome. My first appointment was almost 2 hours long and they really spent a lot of time taking pictures of my teeth, examining the gums, and cleaning. Dr. Carolino explained things as she went along and provided some dental education at the end of my appointment. She is a true gem and I would highly recommend her to anyone. The staff have amazing amazing! customer service.

I have been terrified of dentists my whole life and only go to one when I am in severe pain. I chose Dr. Carolino because she was in my «network» and near my home. After my first visit, I realized I had been calm the entire time. Dr. Carolino has the most gentle touch, tells you everything she is going to do and talks you through some breathing exercises that contribute to calm and relaxation. She explains everything in great detail and answers all questions. When a referral is necessary, she has the best contacts ever-​they are as kind and gentle as Dr. Carolino. Her staff are professional and make you feel like family. Jessica is extremely knowledgeable and helpful with insurance questions. Dr. Carolino always follows up with her patients after a visit to make sure all is well. I feel so fortunate to have found Dr. Carolino and recommend her to all my family and friends. My fear of dentists has be resolved thanks to a visit to Dr. Carolino. Karen G.

WOW!!! I’m thrilled about my new dentist Dr. Naomi Carolino, whom I have been going to for the past three months or so! I’m very picky when choosing a dentist and was looking for someone who was both very knowledgeable and professional while at the same time personable and gentle. I can’t say enough good things about her. As far as I’m concerned, Dr. Carolino is at the very top of her field. What makes her stand out is that she and her staff genuinely care about making your trip to the dentist a positive experience (as much as humanly possible) from start to finish. She will take time to explain things in easy to understand language, ask for feedback, and make sure you are pain-​free both before and during any dental procedure. She uses the most up-​to-​date equipment and techniques. My wife (who is very sensitive to pain) was resistant to going at first but is also a convert, and had wonderful things to say about Dr. Carolino following a recent tooth extraction.

I’ve moved to Oakland and still come into the city to see Dr. Carolino. She’s professional, personable and gentle. Her schedule is accommodating and she’s willing to work on Saturdays.

I like going to the dentist now. When you walk in the door, they greet you by name. If you have a child, they’re going to play your child’s favorite Disney movie on the flatscreen that’s there just for your kid. Late? They’ll fit you in now. Early? Guess what. You’re seeing the dentist now. You’re family. It’s as a simple as that. I work for a customer service organization and manage a lot of people. I can say with complete honesty that this is the best customer service I’ve ever gotten. Imagine your crown coming off at 8pm because of an accident and the doctor saying, okay, I’ll see you now. That’s what to expect.

I can’t say enough about Dr. Carolino. She is so smart and interested in your oral health. She uses the latest procedures and digital xrays. If you aren’t insured, her front office will work with you. All of her staff are polite and respectful. I’ve been to many a dentist and she is at the top. A real star. Her office is also very focused on sterile technique. No cross contamination from mouth to lamp to computer, etc.

Me and my 2 daughters are new patience of Dr. Naomi Carolino. My daughters who are 4 and 6 were afraid of going to a dentist. But after the visit with Dr. Carolino, they are looking forward to going back. Dr and the staff made us feel like a family and made sure my girls were comfortable at all times. Dr. Carolino, her gentle touch made them not afraid of the dentist. What I liked the best, is that Naomi took her time with every one of us, explained what she was doing and what will be done in the future.
I recomend Dr. Naomi Carolino to everybody.