Park Presidio Marine

I’m not one that ever post reviews but after my experience with this business I felt I needed to warn others about this boat repair shop! Trying just to keep it short, but I took my boat there to get a bellow repair and a gear oil hose leak with some other minor issues like tighten some bracket bolts for my belts! All and all, I was told it would be like 2 to 3 hours of labor @ $ 120 a hour! Picked up my boat and paid the 4 hours of labor which I thought was a joke! Cmon 4 hours to replace a hose and one bellow! I get home to start my boat, running water thru engine with water spraying all over the place from not tightening two bolts! Ok that happens no biggie! I tightened myself. I take my boat out mooring it on shore (thank God) as I wake up the next morning and my boat was full of water! Being in Colfax I take my boat to a repair place up there to analyze why my boat was taking in such water! They quickly notice my gear shift cable bellow leaking and they explained that all the bellows (3) should of been changed or inspected for issues ! No that wasn’t done! The Colfax repair shop told me that since the drive was taking apart it should of been done when they did the other bellow. Other issues I had… the bolt they supposedly tightened for the belt drive was loose and my gear cable shift was so tight I could barley push down my throttle! After having all these issues I decided to go by and talk to the owner Gary, telling him how disappointed and dissatisfied I was with their work! Instead of saying bring your boat in and we fix the loose bolts, the stiff gear cable. I got not ONE response how to rectify the issues! Very arrogant and cut throat altitudes is all I received! Multiple buddies warned me about this place! The mechanic was cool but the owner is a jackass! Never ever again, will I take my boat there! Such a clip! $ 700 for all this! What a joke!

Great guys. Very responsive, professional and thorough. Fair prices too. A definite recommend. Best shop out of the 10 – 15 I’ve used.

Friendly father-​son team with great customer service. They are friendly, knowledgeable, thorough and trustworthy. The marine shop has that great smaller shop personal feel but nothing seems too small nor too big for them. There’s a front retail parts store and boat/​motor service shop. Ryan (son) helped me with a small older 5 HP outboard motor that stopped working out of nowhere. I’m new to outboard motors and felt lost without a place to go that I could trust. Luckily I called them and Ryan analyzed the problem over the phone and listed what the issues could be (dirty carb, lack of greased parts, clogged filters, etc) and said to bring it in. He tuned it up nicely-​cleaned the carb, replaced filters, took apart the midsection and greased the internal parts, replaced a gear, and added a new spark plug. The turnaround was quick, it was affordable and had it working smoothly. I was using the motor in the bay within a couple of days after receiving it. My sailing partners noticed how better it was running prior to the motor breaking down. We used the motor just this past weekend again for Fleet Week 2014. We sailed from Berkeley to SF Marina for the weekend and it worked flawlessly. Happy sailors here.

Incredible service. Called them from the water with a serious issue. They talked me through what needed to be done to get it out of the water (as a new customer). Took it right to them and I was afraid I was in for a massive repair job. They literally grabbed the parts needed and fixed it on the spot in the street. Totally fair prices and super nice family owned business. Then they were off to service America’s cup boats, but they made the time for little ‘olé me cause I wanted my boat ready for July 4^th plans. Thank you. I’ll be back to them exclusively!

I work down the street from the Father and Son duo, I’ve stopped in and have purchased parts from them over the last 5 – 6 years… the industry that i work in demands excellent and quality service so when I decide to spend my hard earned money I take that into consideration as to where i do my shopping.
In my humble opinion both Gary and Ryan will do what it takes to make sure you get what you want and need, they also provide great service. so with that said it was not a question for me when it came time to by a new outboard that I was going to buy it from them.
Its really hard to find good service now days and deal with people that you can trust ESPECIALLY in the Marine industry!

My husband and I encountered Park Presidio Marine at the annual boat show in Jack London Square. They had several models of boats on display and were happy to take the time to not only learn what we wanted in a boat, but also to figure out what we really needed. When we arrived to pick up our order, they had the motor in a tank for us to test it and ensured that we received a complete run-​down of the motor and that we knew how to use it and how to store it. They even helped us load everything into the truck. We couldn’t ask for better or more knowledgeable people and will definitely be coming back to Gary and Ryan for our future needs.

Honestly, my experience has been as good as it gets. They honor their word, their work, their parts, even at their own detriment, all for the customer satisfaction and pride. I’ve been coming here for the last 5+ years and wouldn’t think of going anywhere else. They have serviced two of my engines, mercury 12+ horsepower and yamaha 9, both outboard long shafts, and even sold one on consignment as quickly as I could have hoped. They have been nothing but friendly with smiles and knowledgeable with the inner workings. If I had to buy an engine I would first look here. And if they don’t have something in their small marine accessories shop, they can tell you where to get it or order it. It’s not often I write a review, good or bad.

I have had nothing but fantastic service from both Ryan and Gary of Park Presidio Marine… they go above and beyond to accomadate the very specific needs of their customers.
I had the opportunity to speak w the son one day and ask about his boat mechanic knowledge base… Ryan travels nationally to stay up on his Mercury and Yamaha certifications just to name a few. They are an up to date progressive shop that can meet any need of a boat enthusiast or weekend warrior (you know the kind who can’t back a trailer down a ramp)!
Thanks for the long time service.

I discovered this father and son outfit today when I needed some help with how to change the oil and gear lubs in my Yamaha outboard.
They were great. I was running a little late, but they stayed open for me. Then they took the time to help me get what I needed and explain exactly how to do the change myself (using a floor model as a demo).
If you need help with your marine engine, especially if your are working DIY out of San Francisco Boat Works, this is your place.

My merc had a defective electrical component. Gary said the part was no longer made. He suggested to search internet, which I did for two months; no luck. I called him back to ask him what to do since this 40hp motor was otherwise perfect and ran great until the TPM went bad. Gary said «I have no advice for you other than to use your motor as an anchor and buy a new one». New motor was $ 5K. Gary wouldn’t take my motor as trade-​in and offered no other assistance. He said he would apply the $ 120 charge to diagnose my old motor to the price of installing the new TPM if I could find one. Well, I did finally find one and called him back. Gary then changed his offer and said the $ 120 would only apply to a new engine, not to fix the old one. So, I kinda think Gary really wanted to sell me a new engine and didn’t want to help me fix my old one. I tell this story so others might be somewhat wary of his true intentions when he tells you that he can’t fix your old motor and «use it as an anchor»; think twice about buying that new motor from Gary.

I’ve been a customer at park presidio for over 10 years and would never look for service anywhere else to service my mercury. The owner and his son are great guys and all the work is top notch. If your looking for a dependable place to bring you boat to be serviced I would highly recomennd going to park presisio marine!

I recently discovered this small marine store and repair/​service shop. The friendly father-​son team work hard at customer service, and will gladly spend time helping solve a problem or find a part. The shop specializes in Mercury outboards, so I can’t comment on engine service or repairs (I have another brand). The retail store section is small but well stocked with motorboat basics (anchors, line, pumps, tanks, fenders, batteries, trailer parts, etc.) and the crew is eager to order any boating gear I need. Stuff arrives quickly, too. West Marine has lost me lately, so it gives me pleasure to find an indy marine store in the city to do business with.
Larry