Paper Source

I took the holiday card making class here last week with a friend and I’d highly recommend it! The class was held in the small workshop in the back that holds 6 – 7 people. They walked us through each step and taught us how to use various equipment and we ended up with four very high quality cards.
I believe we paid $ 30 for the two hour class which included all of the supplies which I thought was worthwhile since four nice cards would end up costing the same amount.
And at the end of class they give you a 10% discount voucher, but there was no pressure to purchase anything.

holy moly, it’s so expensive here, but then again, this is some good, high quality materials in this store. The workers there are great help for me to find what I needed and I needed colored cardstock paper.

We went in to look for cards stock for our Save the Dates. Andy greeted us right away and showed us exactly what we were looking for. He introduced us to heat embossing and we ended up walking out with a new idea! He checked up on us and made sure we got what we needed and more! When we wanted to test out some stuff he showed us how to do it and wasn’t bothered at all by all of our questions. The store itself is awesome and the customer service is on point! Thank you to Andy for taking care us and we will definitely be back for our invites!

Everything looks so pretty at this store. With so many conveniences with the use of technology, it is easy to forget how pleasurable it is to make a card or wrap a gift with pretty paper or do an artsy/​crafty project.
Thank goodness for Paper Source. This chain of stores has all the goods you’ll need to do all of the above activities and more!
I get a thrill when I walk into the shop. I feel like a kid in a candy shop with all the colorful decorative paper, card stock, stationary products and gift items.
Just yesterday I strolled in to look at Easter decorations but was distracted by the adorable table displays and stuffed animals which would make great gifts to my friends’ children.
There was an adorable mini stuffed Boo wearing a rabbit ear headband! OMG… so cute!
For my next project I need to tidy up my workspace. You know, this could be quite boring except for the fact that I’ll be getting a lot of inspiration from Paper Source so my space will not only be tidy but it will be stylish as well.

Don’t bother ordering personalized stationary from this company. It will not arrive in time and they will not answer any of your emails or phone calls.
I ordered personalized stationary for a christmas gift on Dec 4^th. I sent several emails to customer service asking when my order would ship and never received a response. I also called and left several voice messages and never heard back. I finally received a shipment notification yesterday saying my order would delivered Dec 26^th!!! Zero customer service. I will never order from this joke of a company ever again.

This is my go-​to store for cards. I’ve also found a few cute gifts for my nieces here. The individual art papers make unique gift wrap or wall displays. I’m not very crafty, but if I were, I’d probably be in this store a lot more. So many delightful and fun things!

This is a brilliantly cute store, I love it!
I came in looking for some stickers (which the didn’t have) but I stayed to look at all the interesting items they did have! There are so many cute little things, books, journals, cooking tools, and of course PAPER! The paper is beautiful. I ended up buying a little journal because it asks you a different question everyday and it was so cute. The ladies at the register were really nice and upbeat which I appreciated. I would love to come back here soon! It’s hard to hold on to your money here ;)

This store is pretty great. Probably some of the best cards I’ve ever seen. They have cards for every occasion; birthdays, graduations, holidays, etc… Many are quite funny. They can get a bit pricey, but for a special occasion that is worth sending a real card in the mail it is probably worth it.
The staff have always been friendly and helpful with suggestions. It is also in a great area near tons of restaurants. One can usually find some street parking in the area as well.

A bit smaller than her sister location at Chestnut, but still a good amount of product for its space. You’ll get all the regulars like cards, paper, cello bags, Ikat boxes, Le Pen, Stickles, and more.
Look out for their upcoming workshops and make sure to sign up for e-​mail alerts or the monthly catalogue. They offer great resources for the creative mind, which is basically like having 3,978 tabs open on your computer screen all at once.
Staff is a bit hawkish and profile-​happy, but I try to not pay to much attention to the fact that I am being followed around because I look a little different. Annoyance, surely. And please stop asking or rather telling me it would be better if you were to hold the merchandise at the counter, as if you don’t trust me, though I have a basket in hand and/​or am still deciding which card or paper product to choose. I am a customer, not a thief, nor have I ever been arrested, I love paper and have spent a pretty penny at Paper Sources from the West to East coast. It makes me feel less and less like an appreciated customer, and to be frank, it kind of hurts to be treated in such a manner.
True story.

I was a little bit disappointed by how small the store was. I’ve always bought my cardstock and other paper supplies from the Paper Source in Santana Row so I was used to the wide selection. When I stepped into this store, I saw a lot of pre-​made cards, but not the cardstocks. When I finally found it, it was a tiny section with limited selection of colors and types. The cardstocks were also pricier than their San Jose counter part.
However, that said, if you’re looking for cards, they have a huge selection for you to pick from. The customer service is also very good. They are very willing to help you find what you need. I’d return if I really need something basic, but if I want a wider selection for card making, I’d probably try to go a bigger store.

I shopped here long time ago and it was a much better experience. The last two times I’ve been here, in the last two years, the shopkeepers have changed and definitely for the worst. They are rude, not very helpful and are constantly trying to upsell their products. I came here to research wedding stationery and the shopkeeper Lindsey showed me things but was very entitled about it. I was trying to find options that were eco-​friendly and all she would say was, «Sorry this is all we have.» She didn’t even try to accommodate or check their online store. It was as if it was a chore to help me.
Today I went there to buy some supplies for a DIY album I bought there years ago and the same girl was working. I asked her what additional things I need and she pointed out some items that were all super expensive and unnecessary. And once again she was rude and not very helpful. Don’t think I’m coming back here again!
Too bad since I love stationery.

There are a wide selection of cards and customizable items but pushy customer service. I felt like I was at a car dealership. It’s unnecessary.

Nice people, very helpful, and they have Junior Mints

Really friendly service today. Thanks to both people working for the enjoyable conversation while I was getting what i was getting.

They have cool stuff but it’s hard to look around when the workers follow you throughout the entire store. On top of that they were just rude. Never coming back again. Horrible customer service.

I like this store. A lot. And I know it’s expensive. But they have stuff you cant find elsewhere. They are keeping a dying industry (many actually: greeting cards, scrap booking, paper invitations, gift wrapping) alive… and for what? The love of it.
To all of you who shop here and write poor reviews: Do you know how expensive it is to run a store like this? If you don’t want the quality, find what you’re really looking for elsewhere (hint: it isn’t here).
Paper Source is a fine store that sells fine goods to those with fine taste :)

Can someone please remind me not to come here to do returns? or anything for that matter. The more i think about my experience here the more angry i get.
I came this morning to return some pens that i didnt realize were way overpriced. i felt like they were giving me grief. If you guys allow returns then dont give us crap about it. They were like «whats wrong with these? Did you use them?» Uhm if i used them why would i be returning them? And i bought them two days ago. Not even sure how i would go through 30 pens in two days. Then they were like «oh palo alto sales tax is lower than sf sales tax. this is really complicated». I was like «oh u want me to give you back the 12 cent difference?» They were like «no we will excuse it this time.» Excuse it? Did i do something wrong? And i didnt do this on purpose to cheat you out of 12 cents lady.
The end of the transaction of even weirder. She kind of just threw my credit card and gift card back at me. Like she didnt hand it to me or slide it closer. And she stapled the two receipts and left it in front of her. So i was like oh is that it? And grabbed it…

We’ve tried numerous times to schedule a card making class that was donated as an auction item for a school fundraiser.
Paper Source has not returned more than 5 phone calls trying to schedule. Despite no qualifying statements on the donation certificate, they have verbally stated that they only do «donation» classes on Saturdays at 10 AM, yet they won’t schedule one then, either.
I guess we are supposed to give up and not use the class certificate purchased at the auction. Don’t bother to ask for donations from this particular shop, because they do not honor their commitments, do not return phone calls as promised, and don’t give a rat’s hairy ass about having good relations with potential customers.
I won’t be setting foot in this shop for any reason. Papyrus can have my business.

Are you planning a wedding, a graduation, or a giant announcement that requires lots of cool paper in general? Then you might want to check out Paper Source. Not only do they have the blank stuff for DIY events they also have some pretty neat pre-​designed stuff to pick up. It costs a pretty penny, but it is a pretty package.
They also have a section of kind of quirky gifts here that I always enjoy perusing. Things like whiskey rocks or earmuffs that are headphones and such. So, if you are in need of a white elephant gift, stocking stuffers, or the like you just might find what you need at Paper Source.

Was walking up Filmore and saw this cute shop. I like hobby stores. I bought a mouse usb hub. It is cute! They also sell all these random useful/​not useful stuff. There is this little plunner that holds up your iphone so you can watch movies. They sell a lot of valentine’s day stuff. Also of stationary and arts & craft stuff in the back. Wish I was more artistic. I would definitely like to come back.
One drawback. It is slightly pricy.