Nordstrom Rack

The men’s selection here is great. It gets very messy though, so go early and beat the crowds.

Customer service varies depending on who serves you I previously had a very nice lady checking if they had a different size for something I purchased online but today I had an acerbic lady telling me they couldn’t do that and I would need to buy online. She also kept on picking up the phone while serving me (my number 1 pet hate!) and didn’t even greet me.

I’ve been to a few Nordstrom racks and I can’t believe how clean and organized this place was. Let’s hope it stays this way.

I have never wanted to kill myself before, but doing a return at this store made me want to light myself on fire and run out the door. I can’t say enough bad things about the process. You will grow old and grey before you get your refund. My advice – be 100% sure you want the item before you leave the store, and don’t forget, those of you who want to buy something, you can walk up to any employee on the floor and check out –the only thing worse than returning something at this store, is being behind someone who is returning something.

I’m surprised Nordstrom doesn’t hold the Rack to higher standards. The bathroom is always filthy. The staff is not very friendly. You can find good deals, but you need to look through everything.

This store is a lot cleaner and more organized than many of the other racks that I have been to. It isn’t too big so it’s pretty easy to navigate and find what you want/​need.

What can I say? I’m a sucker for a good deal and a firm adherent to the «Never Pay Retail!» philosophy. Nordstrom Rack is a great place to find all manner of bargains — from designer threads marked down several hundred dollars to irregular socks for a few bucks (who has perfectly symmetrical feet anyway?).
This location is conveniently located with ample free parking. It would be great if they had a few more home goods, but that is not their main focus.
Helpful staff, plenty of fitting rooms and regularly restocked racks make this a fun place to check in on often.

This Nordstrom Rack is definitely a hit or miss. I think this place is all about timing. Summer and winter are always the best months to come here. Today I did pick up a few things I was happy with:
Alex & Ani Bracelet — mark down to $ 5.35!!!
Micheal Kors flats — $ 65.00
Lacoste bathroom floor mat — $ 21.00
kate spade sunglasses — $ 32.00
Mini smash box pallete — $ 19.00
The rack in Daly City is smaller but ironically has a bigger variety. Wasn’t too impressed with the shoe selection. I was planning to buy some new wedges for summer but couldn’t find any decent ones…

I went here today to see if i could find any dress shirts. They have been my go to place for dress shirts in years past. However I could not find any regular fit or classic fit dress shirts today. They only seemed to have slim or extra slim dress shirts which is find if you skin and bones and do not want to rip out of your shirt like the hulk. They do have great deals on ties here. BCBG ties for $ 14. If you went to any other store those ties would be $ 50+. The 2^nd killer deal is thier socks. Nice dress socks can be $ 30+ for a single pair. I find very high quiality very styling ones here for $ 10 for 2. You can not beat that.
Also the staff is super helpful. I got measured for my shirt size. They also have mobile check out stations so you do not have to stand in line at the front of the store.
The only reason I am not giving them 5 stars is because everything i mentioned is a bit hit or miss. They do not always have full stock of all their great stuff. It is to be expected from a rack store.

This Nordstrom Rack has a nice clearance dresses rack. I actually picked out three dresses to try on — usually I don’t manage to get many items to try on. I ended up with a peplum Kate Spade dress for $ 30 which is an absolute steal!
The clearance tops selection weren’t as good, and neither were the clearance purses. They did have a decent stash of designer deals though.
I would come back time to time.
They charge $ 0.10 for bags.

I’d call Nordstrom to complain but this is easiler for me as I know they read their Unilocal.
(My family supports Nordstrom in the Westlake Mall downtown SF and the Rack at 5^th and Market is fantastic very helpful customer service so check out my review of that store, its glowing.)
Bullet point: LACK OF CUSTOMER SERVICE. If I was a secret shopper it’d be zero minus zero (husband was along for the experience).
This place has a «Forever 21′ hip-​hop immature vibe.
LACK OF CUSTOMER SERVICE
While browsing tights and lipglosses 2 American Black girls in headphones came nearby. Doing what, exactly? Folding shirts? Watching us? They never spoke to us never asked my husband nor I if we needed help and I had 3 items in hand.
Of course I refused to make those purchase as I don’t enable such behaviors.
Departing we were greeted by a faux-​happy swirl coed duo (Euro American man/​Black American woman). Security? Departure staff? They clearly enjoyed each others company in a verrrrrrrrrry relaxed setting.
Its all to laugh and being a satirist thanks for the inspiration. Now, handle your children Nordstrom we’re avoiding that location for now and too bad cause we shop that Trader Joes all the time.

It’s nice to have a discount shopping option in the city. The store is rather small as compared to other locations, but they do manage to pack a good bit into the men’s and the shoe sections. The household items section is quite limited.
But, there are some things to watch out for. There are high quality items, but also many lower quality discount items that seem to be specially purchased for the Rack. Some of these can be OK, but pay attention.
The tailoring is good at this location. That’s a nice plus when buying a suit. The sales people on the floor are a mixed bag. At least one of the male employees takes liberties with inappropriate touching. Be careful when asking for opinions on fit.

The tailor here completely ruined a pair of suit pants that I bought from Macy’s. I bought the pants yesterday and pictures will follow.
So what I find strange is that the tailor went ahead and did alterations on a damaged item. What businesses usually do is let you see the damage before they make alterations. That didn’t happen. I didn’t see the damage before she started. Only after she did work on the garment.
The tailor wants me to go to Macy’s and exchange the pants. I’ve never heard of anybody exchanging merchandise that was already altered. Honestly that sounds ridiculous. It doesn’t pass the common sense test.
Why would you work on a garment that’s already damaged? I bought the suit from Macy’s yesterday.
Another thing: apparently nordstrom rack’s policy is to not work on garments not from Nordstrom. So why did they accept my garment?
Does Nordstrom rack mean to say they don’t check garments before they work on them? Apparently not because just looking at this brand, this brand is not carried at nordstrom.
In all likelihood, it was the tailor who damaged my garment. This is not a cheap mistake on her part either. Already, on two counts it makes no sense that they would work on my garment. It’s just crazy.
On top of that the acting manager is not helping me, and refuses to make decisions. As of the writing of this review I’m still at nordstrom and I have not left the premises yet because my dad is coming with the receipt for the purchase of the suit.
I can’t believe this is happening. I need this suit for a job interview.

I like the variety in here but you really have to be in the mood to really look for deals otherwise it’s not worth stopping by here.
The times I have come, I’ve found some great urban decay makeup deals such as the primer and makeup setting spray, things like that can be a hit or miss kind of situation.
Most recently, I came looking for some nike dri-​fit workout tops and was able to find quite a few for under $ 18 dollars which is actually not bad.
Lines tend to be long but they seem to go by pretty quickly. The other thing that I do like is the return policy, you can’t really go wrong with nordstroms policy!

I like the fact they maintain a good selections of top notch new brands and I’m into the Hugo boss designer and I was lucky enough to find a bunch of things a needed.
It saves me a Trip to Macy“I normally pay hight price for my Hugo boss brand and I
Paid almost nothing compared to Macy’s price.
The have organized the cashier lately and I don’t think you will spend much time there.

The most unwelcoming retail experience I have ever had. If you want to come to a place where all the employees treat you like a criminal than you found it.
Came here with my girlfriend and we did some browsing around separately. There are security guards everywhere and each one of them would stare at me suspiciously. I saw a few things I was interested in but nothing I wanted; the security guards continued to follow me around staring at every move I made.
I reunite with my girlfriend; I’m not purchasing anything but she found two shirts she likes so we get in line and pay for everything. Security guards are still everywhere staring at everyone suspiciously. Girlfriend purchases shirts, we’re about to leave and then she see’s the jewelry section and we check it out.
Most of the jewelry is hideously ugly and tacky. We start to make fun of it just as we are about to leave.
Security stops us and starts a huge seen in front of all the customers and makes it clear that our presence is not wanted. More security guards gather around us because they think we’re about to start trouble (we’re not, btw) even though we just purchased two items and were on our way out. It’s clear that they think we are shoplifters and are trying their best to intimidate us.
We point to our bag and receipt explaining that we just made a purchase and in the most hostile voice they reply «would you like to apply for a rewards card?». (I think they realized they made a huge mistake and we’re trying to save face.) The security guards scurry away but stare us down as we walk out the store. This was in front of about 20 customers and was incredibly embarrassing for us and would be embarrassing for the store if they understood anything about proper customer service.
It was clear right from the beginning that security was suspicious of us for something. They followed us around, saw us make a purchase, and then decided to harass us just as we were leaving the store. I have never felt so unwelcome in a retail store in my life and will not return to a place that has so little respect for their paying customers.

Messiest Rack I’ve ever been to. I love my Rack’s but this was the worst probably. It was not only messy, but seemed more disorganized than usual. Especially the shoe area. Which is shoved into a corner upstairs.
To top off the messiness, the jewelry selection sucks. It was so small and everything was picked over. I love the Rack’s that have employees that are able to help you check out. Makes the process fast. The check-​out line was insane!

One of the locations with better selection of designer denim and handbags. I was curious as to why some folks gave this location only two stars. Looks like it was because of the long lines and dirty bathrooms. I didn’t use the restrooms here, so I can’t speak to that, but I did see really long lines. I went shopping on a Saturday night right before closing, so I didn’t run into lines for the fitting rooms or checkout. But back to the selection of denim. I was quite impressed with the depth and width of their brands and selection. I typically don’t shop for clothing other than denim because I can’t stand sifting through all the pieces of clothing shoved into a rack and out of size. The denim they carried were bulk purchases from the suppliers, not old inventory from the full line Nordstrom stores, so it was possible to find jeans in different sizes and washes.
Pros:
— Wide selection of designer denim
— Private parking lot
Cons: Long lines at the register

I was pretty disappointed with this particular Nordstrom rack. Although the overall inventory of the store was good, the state of the bathroom and long lines didn’t reveal what a good retail store would demonstrate. Maybe it was an off day…
As I walked into the bathroom, I was overwhelmed by the amount of toilet tissue scattered all over the floor and overflowing the garbage cans and toilets. Another customer walked out and said, «use the handicap toilet, I just cleaned it.» I’ve never seen a customer go through the trouble to clean up a bathroom.
There were only two people working the registers for a line with over twenty people in it. Again, maybe it was just an off day, but as the two stars rating suggests «Meh. I’ve experienced better.»
Bottom line: Filthy bathroom, long lines, good selection of Nordstrom clothing & purses.

Since their remodel I feel like their organization and brand offerings have been better. I’ve bought a few Ferragamo shoes from here, the Varina flats and two heeled sandals from their resort collection. Each pair priced at $ 199.99, what a steal!
Today I went in to find the Via Spiga coat I wanted for this fall for half of the current retail price. I also unfortunately found a pair of Valentino studded heels :(this place is never good for my wallet!