New Image Salon

Bad haircuts and dont recommend at all! Rather pay twice as much then deal with the rude people working there.

I came here to make my brassy ombré fresher and healthier looking with a chocolate brown color! Turned out awesome! Fariba was my stylist and she is a color expert she took the time to look at color swatches with me and explain what color would look best and last longest! Very pleased with my color and style! Bought some Kerastace shampoo while I was at it ! This is a wonderful salon loved being pampered here! Thanks Fariba I’ll be coming back you’re amazing!
God bless
Samantha

I personally really loved my first experience at this salon! I have always been skeptical about super cuts ever since I had a bad experience, and was so glad I found this salon a few doors down! Clearly they have a competitive advantage by selling high quality products, but Alicja was the main reason it was great.
She was very patient, willing to lower the price for me and by being open minded about my price ranged, showed me that she genuinely just wants me to be satisfied with the way my hair turns out, encouraging me to pay the original price regardless because I wanted to. She took her time, really made sure it was what I wanted, and my hair was so soft after I was in heaven. Fabulous place, I suggest you go.

So a few months ago I went in for a hair cut kinda late in the day and Alicja took me right in no question’s asked she cut my hair in a way that I never seen befor I like the way she cut my hair but when she died it it bleed for three mounths straight she said she used permanent but that was a lie I WILL NEVER GO HERE AGIN

Walked into this salon after walking by this place so many times. My 13 year old daughter needed a hair cut. We walked in and Alicja was very welcoming and helped me. (i think I needed an appointment for services). Any how, Alicja explained or gave a consult about the style and how to care for my daughters hair as she was cutting and styling my daughter hair, also conditioned it. Anyways for the treatment and suggestions the cut, service and beautiful result will be returning.

This salon has Kerastase!!! The best product for keeping your hair silky and smooth. They also try and match the pricing that you would normally pay at other salons. They really know how to listen to what you want. I also noticed that they have such a loyal customer base. People that have been coming for years!

I got a shampoo, hair cut, and a non professional blow dry (professional style blow out is an extra $ 45). This cost me $ 65, honestly the cut was pretty blunt and completely ill suit to my face. I didn’t hate it but I normally go to a cheap place and they look better than this.
The real reason I will never return to this store is because I purchased a Hot Tools Professional curling iron 1″ barrel and then bought a hair spray and it cost me $ 118. For 2 items! I later found the curling iron online for $ 25 (shipping would be $ 7) I called to ask of their return policy and was berated by the manager over the phone. She told me it was impossible to have found it online, and told me it would be unsanitary to return it. I told her I had not opened the product but she still refused and said that I couldn’t have found the same product online for less. I have never been treated so rudely by a manager. What store has absolutely no return policy? I was not informed when I bought it that it would be final sale. Honestly this place is close to me and convenient but I will not be back because of how rude they were.
12÷31÷13 UPDATE: Speak to the manager she is an absolute sweetheart and they corrected everything. I’m not sure who I spoke to on the phone but everyone in store was kind about the return. Still I didn’t really like the haircut.

I wish I would have read the reviews before I went here. I was desperate to have my highlights touched up because my normal stylist is on maternity leave. I also thought I could save money. I was wrong. She charged $ 55 for the cut $ 125 for the highlights and then put a deep conditioner on for 35 $. Total — $ 215 for the some of the worst highlights I have ever had. The color doesn’t blend with the previously highlighted hair and you can see the drastic difference, she also didn’t start at the roots, so it looks like I need to have it done again. I am extremely disappointed and feel very taken advantage of. This women is not a professional colorist and has no idea what she is doing. It takes my normal stylist at least 2 hours for touch ups, it took her 45 minutes. I would advise against this salon.

I’ve been here a couple times, and what it comes down to (at least for a guy’s haircut) you have to be very explicit and detailed in what you want them to do for you, and they will give you a good cut. If you don’t explain yourself well and think they will do what you think will good, they might have a different perspective on what you want. They are a bit pricey as guys haircuts go, and they are definitely VERY slow at cutting, but they are all very friendly and nice, even if they aren’t as amazing at spurring up conversation as other hair dressers I have been to.

I accompanied my hubby to get a hair cut here because it was empty and we’re in a hurry. My husband told her what he wanted and she said she could do it. She was nice, friendly and seem to take direction pretty well. But OMG she doesn’t know how to cut hair.
She could have use the buzzer to trim his hair and then use the scissors to give it some texture, but she decided to just use scissors because «we like to take our time here.» After an hour and a half of cutting, this lady gave up and told my husband that she should have used the buzzer.
Mind you before she used the buzzer, her cut was uneven and just shitty! My husband got impatient and told her to shave it all off. Even after she shaved his hair off, she still fucked it up. His hair was still uneven. WTF? How did you manage to screw up using a buzzer?
Anyway, she told my husband she felt bad and gave us a $ 3 discount (The cut was originally $ 38). Salon should make you feel like a million bucks, but my husband left the salon feeling like he just came back from a war. Exhausted, defeated and totally looked like shit. Zero star for them.

I went in to the store to purchase a straightening iron well they sold me one for OVER DOUBEL the price that the exact same one was on sale everywhere else I paid $ 235.00 THEN IT BROKE WITHIN MONTH ONLY USED IT 4 TIMES, THE OWNER TELLS ME THAT THERE IS A GUARENTEE WITH THE PRODUCT I GO IN TO EXCHANGE IT AND THEY ACT LIKE THEY DO NOT KNOW WHO I AM WHEN I SPENT 400 DOLLARS THERE THAT DAY NOT TO METION OTHER TIME I WOULD, THEY NEVER DID A THING T HELP ME AND TODAY I MUST BUY ANOTHER ONE BUT NEVER FROM THAT STORE!

Before this place changed hands, it was not fancy, but the ladies knew how to cut and style your hair at a reasonable price. After the new owners came in, they gussied up the salon and made it look hip/cool…yada yada. But for what you pay… this place just isn’t worth it! I think they rent out chairs to inexperienced stylists who are just starting out in the business. You can get a comparable haircut at the Supercuts a few doors down, WITHOUT having the stylist try to sell you $ 100 worth of haircare products.

I got my hair cut here recently only because I was desperate for a haircut and was stupid enough (that day) to blow $ 55 here.
The girl who did my hair was Asian (the only Asian in the place). She was cool and nice, but did a very mediocre job on my hair. She tried to use all these hair cutting terms to make it seem like what she was doing was really complex, but really, all she did was layer my hair (which my old salon — which I should’ve just stuck with — could have done for less than half the price). When she was finished my hair looked like something from the 80’s: very poofy and not at all fashionable. The haircut aged me 10 years.
I also felt like their salon was sponsored by Keratase or something, because she kept subtly adverstising for them.
So yeah, don’t go here. If you’re willing to spend more than $ 50 on a haircut, do some research on Unilocal first. Don’t just walk into this place without prior knowledge of their salon.

Pros:
Friendly, stylish staff
Fast Service
Reasonable prices
Easy to schedule appts
Cons:
Closed on Sundays
The people who work at this salon are stylish and trendy, just like the salon itself. I always walk out feeling like I got my money’s worth.
Recently, I tried a new stylist named Robin. She has a great personality and gave me such a great hair cut I had to write about it. I decided to try her after watching her literally repair a woman’s over processed hair during my last visit.
Everything in SF is overpriced so its nice to get my hair done for a reasonable amount of cash.

I did not intend to get a haircut at this place. I passed by and saw their Kerastase, and thought if it carried Kerastase, it must be good enough. The lady who helped me was in her late forties, dark long tightly curled hair, and a little overweight. She quoted me a price and I thought that was very reasonable, and sat down for a cut.
After the cut, but before the drying, she asked me if I wanted it dried. The way she put it made me feel as if blow drying will cost extra. I asked her this question, and she said it’s $ 15 more!
I was really pissed. She quoted me a lowered price to get me in door, and once my hair was wet, then I’d be forced to pay extra to dry it. Insane!
I was so angry, I just said I don’t need it dried and left. I left the salon with sopping wet hair!
I went home and dried and styled it, only to discovered it was lopsided! I was so upset. I called the salon the next day and they asked me to come back. The owner spoke to me and said she saw me leave the salon with wet hair, and now, she understood why. She told me that lady teaches hair cutting, I was shocked.
The owner got an Asian lady to redo my hair. It was a wash, cut and dry. It was done very nicely. I felt much better afterwards. Even the Asian stylist agree the cut was very bad and lopsided.

RUN AWAY!
This place was horrible. Expensive, unprofessional, and time consuming.
I went in for a consult, as I wanted an estimate for coloring services on my thick hair. I needed a professional look for a swanky business party. The girl looked at it and quoted me $ 100, and I set my appointment.
She was twenty minutes late starting on me, and 3 hours, (and several batches of hair color later) still wasn’t done– she hadn’t gotten the toner on yet. I had to pick up kids from school, so had to leave with wet, pinkish/​orangish hair. I looked like the Heat Mieser from the Christmas cartoon. She then had the audacity to charge me $ 140! 40% more than our agreed upon price!
I returned the next day for the toner to fix the problem (the hair dresser would correct me anytime I said «fix». She said «Finish». That was another 2 hours.
I voiced my disgust with the manager, but really was offered no compensation for the money and time wasted.
The worst part was in the 5 total hours I spent captive in that place, another hairdresser sat next to me and talked my ear off the whole flippin’ time. He was reading some celeb mag and making comments, asking my opinion, etc. You’d think he’d take some sort of visual cue to shut the hell up. (I think he worked there but I never saw him help a customer.)

Oh my Goodness I love this place! I was refered by my friend when I came to visit San Francisco I got highlights and a haircut. When I got back home everyone thought I paid hella money for it. Now that I moved up to the Bay area I come here every two months.
What’s also great is that they sell the good haircare products like KERASTASE and Bumble & Bumble. The b&b coco shampoo is great!
I even make my boyfriend come here.
I highly recommend this place

This is not based on any services at all. Apparently from the other reviews on the place, service wise, it seems the consensus is to stay away.
Completely based on me walking in to buy some Kerastase products and Bumble and Bumble stuff. I walked in, and the receptionist was so nice, and helpful even though she really had no idea what product to recommend. But then a stylist stepped in and helped also and seemed to know what she was doing.
I give them 5 stars soley based on the fact that they carry Kerastase and Bumble and Bumble two of my favorite lines. I get my hair done in SD so I don’t need much else from this place.

BAD BAD BAD haircut!!!
I wanted to try something different, new and trendy. I have been going to Supercuts for quite some time now and decided i wanted a consultation and hope it would turn out good there. I was curious. Seriously, «curiosity kills the cat,» in my case my hair. The lady was nice at first then she seemed annoyed when I couldn’t make up my mind about the cut. She suggested layers and I like layers. I told her I wanted to keep the length or at least to my shoulder. She sure cut it and gave it LOTS of layers, but my hair was EXTREMELY short like a boy’s cut. I told her i wanted a style that I don’t have to get up in the morning and maintain it since I dont’ have time. She said it would be the layer cut, oh forgot to mention I already have layered hair.
Any who, I left feeling really pissed off because my hair was way pass my shoulder limit and it looks aweful. I spent $ 65 compare to my usual $ 20 and loathe my haircut. This was right before I went on my New York trip which was horrible. I woke up with bed head every morning that my hair is totally poofy and looks extremely aweful. I had to straighten my hair every morning and gel it just so it can stay flat. Thank goodness i brought hair gel and a flat iron.
NEVER GO HERE or you’ll regret it!!!

ok, all I can say is that this place really blows. I went today for 2 reasons. 1. they’re close to my house 2. they sell bumble & bumble hair products and I’m out of pomade. I left so impressed by their arrogance & rudeness that I’m compelled to spread the word.
Admittedly, I’m not a much of a hair salon etiquette person but it’s been a long time since a place irritated me this much. First of all, when I walked in at 3:00 on Sunday there was no one else in the joint but 2 stylists and 1 person getting a cut. Right away I notice a large sign that says all gratuity MUST be paid in CASH ONLY… sorry for the inconvenience! Now maybe I’m sensitive but this really puts me off… I find it simply obnoxious to dictate to a customer the way in which they must give gratuity… it’s simply rude.
To top it all off, after I’ve decided that they’re not getting tip b/​c I have no cash, a stylist approaches me and asks if she can help me. When I say that I“m here for a cut she tells me they’re booked for the day. Did I mention I was the only one there? I say, «Ok, well can you help me out with an appointment?» she basically says no… WTF? They probably did me a favor b/​c I was getting the impression that they cater to the United Sisterhood of the Blue Haired Lady
Anyway, given that they’re in a strip mall in the Avenues I would say definitely pass.