Martin Sign Company

I would give this unprofessional outfit a zero star if I could.
I need various signs made for my new office — large front sign, blade sign for sidewalk, awning, gold leafing, etc. Called this company because of excellent Unilocal review. Left a message on day 1, Martin called back on day 2, and scheduled appointment for day 3. Martin did show up on time and we discussed our job. As agreed, I emailed my company’s signage guidelines and logo file to Martin that evening. During our meeting, which was either on a Wednesday or Thursday, Martin said that he’ll be out of town for the weekend to ski with his buddies, but he will start working on the quote. He suggested that he should be able to finish it the beginning of the following week.
Well, I received nothing the following week, not even an acknowledgement of my email. During the third week, I decided to track him down. Spoke to him on Wednesday (2 weeks from our meeting), and he vaguely remembered me and gave me all sorts of excuses, such as he was out of town, too busy, etc. However, he will move my request to the top of his queue. That was not good enough for me, so I pressed him to give a firm date; he reluctantly said Friday. I said when Friday, he said Friday by 5 pm. I questioned why he needed 2+ days just to get me a quote? If he gets to it immediately as he promised, a quote shouldn’t take more than a couple hours tops, right? I wasn’t looking for any graphics/​rendering, etc. that requires time to put together. Logically, Anyone in his position will try to rectify the problem by getting to work immediately and deliver a quote That same day. Not Martin.
Martin actually sounded annoyed that I called his bluff, yet insisted that getting quotes takes time. I was so mad I almost wanted to tell him just forget it, but I didn’t want to lose my professionalism. Anyways, that Friday came to pass about 2 weeks ago, and no word at all from Martin. And thanks to Martin, I actually delayed my project by 3 weeks because of him.
I hope that anyone that reds this review will learn from my experience and go elsewhere… PLEASE…find someone more professional and trustworthy for your job.

Marty, the owner, came out for an appt and we went through the store together. He asked me for a list of the signage we had talked about, complete with sizes. I had that for him by the next day.
He said he had a bigger job to work on through that weekend but would be able to cost out everything for me by mid next week. By the end of that week I hadn’t heard from him and reminded him. He said he’d get to it.
Another WEEK went by. Nothing.
Reminded him again and he didn’t even respond to that email. It’s been three more weeks after that and nothing.
If you need a responsible sign company, find another. I am.

Matt did good by me. I’m so glad I found someone who can really understand my signage needs and get jobs done quickly. The sign business is funny but these guys don’t joke around.
Matt and his team built a few vinyl-​graphics and digital printing signs for me and they came out really slick. He had creative ideas on how to present the signs and how to keep them looking neat and tidy. I had a design I gave him and he improved on it significantly. He also understands the fine art side of digital printing so I use his services for my art projects too.
He’s easy to work with and always ready with a smile. They are conveniently located right in the heart of the Mission. I have referred a number of my clients to them and always got positive feedback.

Martin Sign Company was a bit shot in the dark as we hadn’t heard much about them but our experience with the sign company was absolutely amazing. We will definitely be doing all of our business with these guys in the future.
The response and processing times of their team were impeccable even though we changed our design multiple times and were operating on a very short timeline.
They were even gracious enough to send us small samples of what our sign would look like, in order for us to be completely sure about our purchasing decision.
Overall Martin Sign Company was a fast, high quality, and affordable vendor with whom we had no problems!

I heard good things about this company but was very disappointed in the customer service. I called one week ago to discuss getting signs made for my vans and also banners & business cards. After giving all my details I was told I would recieve a phone call within 24hrs that never happened. Four days later I called them again to see what was going on gave all my details again and was told the same crap that someone would call me back the same day 3 days later and still no return call. You must not need any new business but a return call would of been enough for me. I took my business elsewhere and was dealt with instantly and got a first class job done.

Every time I look at my sign I am pleased! It is so beautiful and really represents my company. These guys went out of their way to make sure everything was perfect. I will definitely use them again! Dana Nelson. Green Twig salon

After getting quotes for signs for a new location, we settled on Martin Sign Co due to the promptness, professionalism and quality of their work. Most sign companies would jerk us around with different poor quality estimates that took weeks. Matt with Martin Sign Co took on occasion a few hours.
Work is done immediately and with class. They worked more quickly and efficiently than any other business I have seen. Quality of all of our signs (ext banner, int wall sign, ext wall sign, door graphics, a-​frame sign) is unmatched.
If you need any sign work done for your business, do not waste your time looking elsewhere. Matt is an absolute professional and you will not be disappointed.

My impression is that this company is run by guys who do not settle for anything less than perfect. My business bought a new car and we needed it’s signage to be exactly the same as the other vehicles in our fleet. From the very beginning, Dan had me confident that a mirror image would be the end result. He made the process very easy and I could not have asked for better customer service.
Matt and Marty came out to do the installation. All four sides of the vehicle were done in about 45 minutes, which was nice considering I left my vehicle overnight at the last place I had signage done. Every angle was right, the colors matched perfectly, and the vehicle looked twice as good. Couldn’t be happier.

These guys will jump through brick walls for you. I needed a banner for a triathlon event and turned the art in shamefully late. Marty and his company still came through. Got the banner in time and it looked great.

Martin Sign, handles all of our landlord account signs in the city. We have always been pleased with their customer service and follow up. They are very responsive and we highly recommend them.

Matt was wonderful to work with and the finished product was amazing. There is no better place to go in the City!

Thank you for the fantastic banner you created for us! We stood out among our competitors and definitely received much more exposure as a direct result of the sign. I am sorry that I needed you to provide it so fast, but you certainly stepped up to the challenge! I strongly recommend you to everyone that needs a sign!

Marty and Matt are great! They provided us with two beautiful signs for our new law firm name (Macdonald Fernandez LLP). They were fast and affordable, and the quality of the signs is excellent! They were able to perfectly match the color and style of adjacent signage, and they even figured out how to take apart our confusing directory box. This was important to me so I could keep working — in fact, they were so fast they basically knocked on my door and said «it’s done!»

It’s hard to put into words how extraordinary Martin Sign Co is. They are extremely creative and take the seed of an idea to spin all kinds of new and exciting ideas. AND, they nail the execution. They’re always fast and on time. Plus, they’re fun to work with. That’s a rare combination. I would turn to them with any environmental graphics needs, no matter how typical or far afield. I’d give them 100 stars if Unilocal would let me :))

They saved our butts — this is a business that delivers, literally and figuratively! They are extremely professional, very speedy, and extremely flexible with us as well — they delivered the product when we wanted, where we wanted.
I contacted them for a quote on a Sunday, and got a call back the very same day with all the info I needed to move forward with our project. Granted, it wasn’t a large or complicated project, but they treated us like we were top clients anyway. And, they charged us the lowest price of any of the other companies.
We highly, highly recommend Martin Sign Co. to anyone who needs a vinyl printing project done well.

My sign shop to-​go-​to weather we’re working on small business, corporate or exhibition productions. Professional, reliable and fair prizes. I see more & more of there work around town — great work MSC!

Whether you want a sign for your building, an awning, a bus wrap, a sandwich board, or just about anything else that you could possibly imagine, Marty at Martin Sign Company can get it done. Quickly. Accurately. And Affordably. I can’t recommend him any higher than 5 stars, but he deserves 10… If you have a sign project, always give him a chance to bid on it and use his creativity to plus the project.