Marina Cleaners

I love this place. The people are friendly and they always go the extra milen on your clothes to make sure they get right. I had a sweater that was light and I didn´t like it so I asked to have it black and they did and it looks great. Used this place many times and always happy.

Have been using Marina Cleaners for several years and am extremely happy with them… Archie and his crew are efficient, friendly, honest, and detail-​oriented. One of the few places that still understand quality customer service.

Amazing service — I don’t really do dry cleaning but have brought a few items in now to either get hemmed, altered or a new zipper placed, sometimes a super urgent rush order — every time they have managed to do what I need in the time needed. They even managed to find lace material to add to the straps of a lace dress I had, where the straps needed to be lengthened, and turned this around in 2 days. They are very friendly and have even followed up with phone calls to let me know the status of my rushed items. For these services, I found it to be reasonably priced. Very nice neighborhood spot.

I’ve had a great relationship with Marina Cleaners for years. They are quick, they do great work and the onsite seamstress is a wonderful convenience for those necessary alterations. I would highly recommend them to anyone and everyone. They also do pick up service.

Marina Cleaners is outstanding not only for how they care and clean clothes but because they step up to the plate when there’s a problem.
An expensive jacket had some unknown spots on it and when it was cleaned the color came out. It took a call to the owner Archie who said he would replace the jacket even though he could not say it was due to the cleaning process but rather to the non-​colorfast nature of the jacket.
Marina cleaners is not the least expensive, but you get what you pay for as they do an outstanding job and value their customer’s satisfaction.

Good service, but way to expensive. I was shocked when I picked up my clothes. Will not return. There are much cheaper options with the same quality.

If I could give a negative star I would. I brought my rag and bone tank top to get an easy fix on a small hole. They did a 5 inch pleat that ruined the shirt. I simply asked them to take the pleat out oc it looked awful and send me my shirt. That was over 3 months ago. Still no shirt and I call every other day hey tell me they will send it. Horrible customer service and awful job. Bad bad bad

Update as of 1÷27÷15. I never heard anything back from Archie at Marina Cleaners for ruining my leather jacket. One star rating remains; would give zero stars.
I discovered FOG CITY LEATHERS on Union St. and they were incredible. Please see my review for them. In short, the jacket is now pristine and fixed all the horrible things Archie did to it. It took about 1.5 months to get the leather jacket cleaned and fixed through Fog City Leathers but absolutely worth the wait. Cost was $ 125.

AVOID AT ALL COSTS. Would leave 0 stars if I could. Have ruined over $ 300 worth of undergarments, clothes always come back dirty, and dry cleaning is also repeatedly coming back dirty. Have expressed my concerns and they just smile and say nothing. It is so convenient for me to go here given the location, but will no longer be using this cleaner. Avoid at all costs.

Hands down, the best, friendliest, family owned business in the Marina. They are always thorough and professional and doing everything with a smile. Thank you for all the hard work and clean clothes!

I love these guys! I have been using them for at least 10 years after having some horrible experiences with some other dry cleaners (Peninou in particular)! Marina is so thorough and professional and they really know what they are doing. I have twice called Archie when I was traveling and got a stain on silk and he walked me through what to do right away so as to avoid a stain. They have made my life so much easier and I totally trust them with my nice clothing as well as the every day stuff.

AVOID AT ALL COSTS
David conducted an investigation when we called to track down an overdue delivery. His verdict: A Marina Cleaners worker became confused and delivered our clothing to the wrong address.
David was confident he’d be able to locate our items, but soon stopped returning phone calls. He ultimately deferred to Archie, the owner, who was on vacation.
When Archie returned to San Francisco, he left a voice message saying the delivery had been left at our door, and the loss was our responsibility, not his.
UPDATE:
They charged my credit card for cleaning the clothes they lost.
UPDATE 08 July:
Marina Cleaners has not responded to multiple letters, including a certified letter, requesting a reimbursement for our lost items. However, a neighbor located my dry cleaning in the back of his closet and notified us today. Marina Cleaners had, in fact, left our clothing at the wrong address.

After relocating to San Francisco from Texas, I was in need of dry cleaners that would pick up and deliver in the Russian Hill area. I had stopped in at several cleaners in my area & I found that most required a minimum or charged extra to deliver. I was referred to Marina Cleaners and found that they do not have a delivery min and will not charge extra to deliver. I have been extremely satisfied with the level of customer service from day one! The friendly atmosphere as well as recognizing me on those rare occasions that I come in to have shoes repaired makes the experience all the more pleasant. A couple of weeks ago, I found $ 4 stapled to the plastic garment bag. Apparently they found it when cleaning my garment! It’s not much money, but was impressed at the lengths they went thru to be honest, as I would have never noticed I was missing $ 4!

I’ve been bouncing between cleaners for nearly two decades in San Francisco. Four years ago, an ex-​girlfriend turned me onto Marina Cleaners and I’ve been faithful ever since. (To the cleaners, not the girl) David’s ability to remember his customers’ names is nothing short of amazing — and the quality of their work is beyond even my prickly and fastidious standards. What else can you say? They’re terrific neighbors, good businessmen and always a pleasing part of my day when I have to pick up a stack of shirts.

After some very negative experiences at other dry cleaners I was in desperate need of a place to take my valuables (clothing) to for cleaning. I turned to Unilocal for help and luckily stumbled upon Marina Cleaners.
If you are very particular about your clothes and have expensive designer pieces that you want to keep in excellent condition after their trip to the cleaners then I recommend you bring your clothes here. I repeat, THIS IS THE PLACE TO TAKE YOUR NICE DESIGNER CLOTHES.
I had this pair of Burberry Prorsum pants that were very tricky to get cleaned given their material (combination of leather and wool), even the store could not recommend a place to take them. Marina Cleaners was very upfront about being careful where I take them, recommended where I should go and had them sent there for me. I really appreciated them not just saying «no, we can’t help you» but going out of their way to find a place that could.
Yes, the services they provide are not cheap, but I figure it’s part of the upkeep cost to having expensive clothing and at least I can rest assured knowing that they’re in good hands.

AVOID this dry cleaners.
This is the first time I’ve ever posted any review on ANY public website, but the piss poor experience I had today at Marina Cleaners pushed me to post. I decided to try out a new cleaner for sake of convenience. As a trial run I dropped off three items, a blouse, skirt and short sleeved jacket. The first indication this was perhaps a bad idea was my sticker shock when I was told the total was $ 23. I said, «wow that’s expensive.» After which the woman behind the counter openly agreed that it was! I figured I’d go through with it anyway, because if they were good, it would be worth the money.
Today I picked up my items and reviewed the work briefly while paying. The shirt’s hemline looked misshapen and upon closer inspection noticed a number snagged/​pulled threads. The pattern at the bottom of the blouse was ruined. I brought it to their attention and they wouldn’t do a thing. The owner reviewed the shirt, denied they had anything to do with the damage and told me it was like that when I dropped it off. He was scrambling for excuses, but denied any wrongdoing. When I told him this was not a good first impression as this was my first visit to his business he had the nerve to tell me to go back to my old dry cleaners. He said, «This was your first and last.»
Complete disregard for his customers. Unacceptable! Take some ownership of your mistakes and treat your customers with respect.

Aside from the actual dry cleaning (which was GREAT, just look at the other reviews), the owners are SO nice!
My roommate and I were doing our grocery shopping at Safeway across the street and ended up with more than we could carry (per usual). After picking up our dry cleaning on top of that, we must have been a sight to see trying to carry all those bags.
After obviously struggling through the pay/​pick up process, the owner actually came running down the block with extra bags he had on hand for us since he heard one of ours rip, and then proceeded to help us re-​bag our groceries!
Now that’s what I call service!

I have been coming here for several years now. I have trusted them with every prized possession and they have done a fantastic job. Even though I have moved out of the area I still continue to come across town for all of my cleaning needs.
If you need some cleaning work done. Bring it to these guys. David and Archie will def. get the job done.

I have used the pick-​up dry cleaning services of Marina Cleaners for the last year plus. We are completely happy with them. They drop off and pick up at our doorstep each Wed. They have never lost or damaged an item. Archie, the gentleman that picks up our dry cleaning is just that a gentleman through and through.
And the prices compare and in some cases are better than a local drop off site.

We’re in town on vacation and wanted a quick and cost efficient way to get our clothes clean as getting it done through the hotel was ridiculously expensive.
Marina cleaners is only a short ride away. The wonderful people in there were able to get our clothes cleaned for us the same day. When we went in to pick up our clothes, they were packaged nicely in paper and she put them in large plastic bags for us as we didn’t have laundry bags. We had a short fun conversation with the employee’s of the shop, they are super friendly!
A weeks work of clothes for 2 people only ran us $ 20. The hotel would only be able to wash 3 pairs of pants for that cost!
Thanks Marina Cleaners!