LabCorp

Made an appointment online for a blood test. Got there 15 minutes early at 7:30am. There was no one there but I did notice the long line of names before me on the sign in sheet (people who came at 7am). Got my paperwork done fast. Have your papers ready! The phlebotomist was an ANGEL. I have awful anxiety over blood tests and she was so amazing and helped make the test nearly painless. I was pleasantly surprised and am happy to say I am no longer afraid of blood tests. I recommend making an appointment online and coming around the same time I did (7:30am).

Just had my blood drawn this morning. I hate the process but like these folks on Ocean Ave. I walked in with no appointment at 8:45am and was out of there under 15 minutes. Very friendly people, very efficient, and meticulous about confirming your name, etc. These guys are GREAT.

They only get 3 stars from me as the nurse who drew my blood was nice. And I was able to do a walk-​in during the afternoon.
Docked two stars for the nurse/​receptionist who was rude with a curt tone. I understand it’s the end of the day and but I’m still a freaking customer! To makes things worse she got my insurance information wrong and now she’s caused me inconvenience with my claims. Rude and bad at her job that one afternoon…

I almost passed on having LabCorp (on Ocean Ave) do my blood/​urine/​etc. assessments because of the dreadful reviews, but my wife (a nurse), who’s been to this place a couple of times, had nothing but good things to say about the crew. So I went.
Got there 15 minutes before my appointment. I signed in, answered a couple of questions, did the pee-​in-​a-​cup thing, had my blood drawn by Sandra (I think) who was both pleasant and skillful; and was out the door 13 minutes later — two minutes before the appointed time. (I did complete the pre-​appointment registration on-​line which probably saved some time.)
I cannot assure you that you’re absolutely assured of such a speedy visit, but I can say that from the receptionist to the phlebotomist, it was as good as it gets.
(The time was 11:45 on a Wednesday and there was a parking place right in front, but I can imagine that parking is sometimes tight because just the shopkeepers and employees in this small little two-​block neighborhood center would tend to use up a fair number of the spaces.)

This place is really efficient. They have 4 blood drawing stations. I had adiya (?) and she did a terrific job, I haven’t drawn blood for 4 years Cus I’m really scared lol. But I didn’t even feel anything!
It was over in 30 seconds!

After the first visit, I found out that this place have appointment slots. So when it was time for more lab work, I went online and made an appointment. Arrived a little early and was done in less that 15 minutes. Lesson learned. Appointment is a must for this place.

I came early at 7:30am and there was a gang of people already there and waiting. I cam early so I could get parking and not have to worry about feeding the meter. I did not know I could have made an appointment for the blood draw for tests. This was my first time dealing with this laboratory. I had Kaiser for so many years that it is weird not to have all the medical and healthcare services under one-​roof and location. LabCorp’s services include: genomic testing, through a network of primary testing locations. I kind of worry about this company’s access to my health record and HIPAA laws.

Interesting place. Staffs are nice, the rate limiting factor seems to be the front desk receptionist. I keep seeing other staffs standing around and waiting for her for the paperwork. I have been to other lab corp before, I don’t think I have ever seen this. I just heard them telling someone that there is no appt available for two months. Not efficient at all. 1hr wait and 2 min work.

Appointment system not very helpful. They never seem to get the orders from my md and i still wait.
Employees are helpful and friendly. If you can bring your own lab slip you might avoid the wait.

parking can be a pain, and so can the wait at times (even with an appointment). If you come mid-​day during a weekday, then you will likely not have to wait too long.
The environment is clean and sterile, just as it should be.

Don’t go.
One staff for a very feel people but I still had to wait for more than an hour.

This place is always understaffed. It doesn’t matter what time I’ve come in, there is always a long wait and never more than two people doing tests. Appointments get booked so far in advance its pretty difficult to even get one.

I’ve had good luck here. It was only about a 15 min wait and staff was friendly. Not much more I could ask for.

I’ve seen poor service in my life but this place is among the best. I arrived at 7:10 am and there were 6 people in the waiting room. It’s now 8:15 and I still haven’t been seen. With two phlebotomists this works out to something like at least 20 to 25 minutes per draw. Unbelievable. Be sure to schedule a half day to get even the most remedial of tests done.

Forget this place. No privacy, medical issues discussed within earshot of others. Wait is unacceptable for a service of this type. Having an appointment is meaningless as you have to wait over 35 minutes even if you have one and you arrive early.
Clearly Lab Corp’s concern is souly for there bottom line and not the customer/​patient. Avoid this place at all costs. This review is based on several visits by myself and several visits by immediate family members. Most of all keep your children away from here, screaming kids every time I’ve gone and horror stories from parents who said the phlebotomist was unable to draw blood after numerous attempts.

I must have amazing luck when it comes to LabCorp. The past two times I’ve walked in during the afternoon, there were either one person or no one ahead of me and I was in and out in 15 minutes. Hate when that happens after I dumped a small fortune in the meter expecting longer. Strangely enough, when I’ve made an appointment, I have ended up waiting longer. Though that is during the morning when everyone is trying to get their labs done after fasting overnight. Whatever the case, I get done what I need to do and move on.
Just remember, bring a book and expect to wait.

I was terrified to go here because Unilocal usually isn’t too far off base when it comes to rating places. Based on my experience yesterday though, I can say this place seriously does not deserve the low ratings.
Since I am self-​pay, I ordered labwork from a place online after my PCP told me which ones I needed. First off, wait times: I made an appointment online for 2pm. I got there at 2:05 and it was totally dead. There was no one in the waiting room and I was greeted by a friendly guy who immediately helped me register. That took less than 5 minutes. I was worried they wouldn’t know what to do with the requisition I brought in: no problem. He seemed like he’d seen them before. No big deal.
Then he took me to the blood draw station and took my blood. I hate needles and told him as much, but I had nothing to worry about because it was quick and painless. No needling around for veins or repeat sticks. I didn’t feel a thing. Two vials and I was out of there with a bright yellow crayon bandaid.
This morning, I went to the website where I ordered my labwork and my results were already waiting for me. No days of waiting for a doctor to call, no lost samples or back and forth with offices.
The worst part of the whole visit was paying $ 4 to the parking meter expecting an agonizingly long wait time and then being out in 15 minutes.
Maybe it’s more about what time you visit the lab (eg. 2pm vs. 8am — having worked in a medical office before, I can tell you that basically every lab in the city has an early morning and lunch rush with people trying to get stuff done in between work). I would definitely recommend this place (and the whole self-​pay/​fee-​for-​service model in general). The place is clean, the people I encountered were friendly and efficient and totally competent at their job.

I was told by a friend to make a reservation so that I wouldn’t have to wait as I’ve been told that the place can get crowded. I arrived 5 minutes before my appointment time and signed in – and I marked that I had an appointment and then I waited. And waited. And waited… Lots of other people were being called before me. Finally I was called up to the desk 25 minutes after my scheduled appointment. But that was just to turn in my paperwork and be seated again for another 5 minutes.
Why the hell did I make an appointment if they don’t honor them? «We are short staffed today.» I was told. Well… the earliest appointment that I could get 5 days before I showed up was in the middle of the afternoon because all the appointments in the morning were taken up – plus they allow walk-​ins.
Screw you LabCorp and your idiotic inability to staff your locations.

They need to run this vampire business a little bit better if you ask me. Customers are grumpy already because we are all fasting so don’t make this process more difficult and irritating Labcorp! I have been here several times with and without an appointment. Let me tell everyone that it is NOT A GOOD IDEA to waltz in here without an appointment! Last time I did that I waited 3 hours on an empty stomach.
When you make an appointment everything goes by much faster… That is if the receptionist is even present at his desk. Half the time you walk in there’s no one there to help so you gotta grab the sign in clipboard behind the counter and sign yourself in. In all honesty though I kinda feel bad for the receptionist everyone is yelling at him about when they can get their blood drawn and constantly asking him what’s going on … He becomes the scapegoat for the whole face of the operation… Labcorp needs to get its ish together so this entire process can be more relaxing for both sides

I came here after I went over to the Stonestown Medical building and found they were no longer there.
Fortunately I knew this location was here cuz I walked by coincidentally just a few days ago. I thought it odd that there were two offices a ¼ mile apart. Now I know why.
This office opened October 2012.
Pros — large waiting area. Plenty of seats. Neighborhood parking around the corner if you don’t want to feed the parking meter in front. Lots of eateries, shops, pharmacy, offices, etc. Lakeside is a very cute neighborhood. Close proximity to Stonestown and SFSU.
Cons — what happened to the efficiency? Sure you still sign in on the clipboard and take a seat. But somehow after that, it’s like a big black hole. I had to come back up and ask the front counter if she wanted my paperwork. She asked did I sign in? Duh. Didn’t you instruct me to a few minutes ago? And did I have an appointment? Since when?
The plebotomist overheard the conversation and said drop ins are still fine.
The office opens at 7am. I was there at 8:50am. And I was #27. Left at 9:10am.