Ken’s Wheel Service

Great customer service! Responsive and willing to help you out if you are looking for new or used tires. Trust worthy!

I was referred to Sean by fellow NSX owner. Few things to note: you can drive your car into the shop yourself, you can take your wheels off yourself. things like that are hard to come by these days. And there are too many careless people around that won’t respect your property. We tried to remove 10 years old 40 profile tire made in Japan with very stiff sidewall and we started to bent mounting machine. Such a bummer. But the reason (besides pros above) I will be back next time is that after we couldn’t remove old tires they offered (I didn’t even ask actually) help to drop off my two new tires I couldn’t fit in the car at the shop down the street (which turned out to be a place of horror for any car yet alone anything close to exotic/​classic); they also used rags to protect the lip of the rim when tried removing old tires. Very careful not to scratch and overall with very cool attitude. I will be back for tire replacement in few months but don’t think it would be anything but great experience.

I got a new 4×4 truck that came with all season tires. Since that wouldn’t do, I got new off road tires and alloy wheels from the tire rack that I installed myself. I went here so they could mount a new off road tire (from tire rack) on my spare rim. They also demounted the nearly new stock tires off my stock rims, so I could sell the stock tires on craigslist.
I went there first thing in the morning and had a cup of coffee across the street at Mission Public while they did the work. Guy who runs the joint was very friendly. Helped me back my truck out safely onto the street. All in all a very good experience.

I went back again a few months ago. Same deal: Tirerack, good service, painless. Will do again.

I made a phone call just now and the person who’s on duty asked me about the info that I thought they’ll know (since they are specialized in it…) So she hung up while I was searching on the internet. What kind of customer service is this… I would hate to give a bad review, but I hate it more when people hung up the phone while I was still talking.

I did the Tirerack to Ken’s deal, and on Ken’s side it was smooth sailing. Got in and out on schedule, and the people in there are friendly and knowledgeable (unlike in some other bigger tire chain stores, where i’m not even sure if all have a pulse). Plus, they had a really cool old Ferrari in there and i’m a sucker for that.

Sean is honest, knowledgable and helpful. He has helped me keep some interesting older cars going without overcharging. He is a genius when you damage your rims.

Ken’s Wheel Service is a tire rack approved provider and so when I needed to get my wheels replaced I picked him out of their list (we live not far).
I thought the service was prompt, really polite and nice, and I didn’t feel gouged or taken advantage off at all. I needed my brake’s changed and before doing that work, I got a call from their garage asking if I wanted it done, telling me exactly how much it would cost etc. I never felt pressured to have that extra service done, not to mention they were absolutely right to suggest that my brakes be replaced (they were very worn).
Good work, great service, friendly people. I would go back — which, really, is the highest compliment.

They are great over here!
I had issues with Hyundai because they did not offer a spare tire kit (apparently they do now). My new car tire was slashed (thankfully only one) and despite the roadside assistance they provide, they did not HAVE a spare tire in the trunk. Feeling ill at ease about driving around without a spare and being at the mercy of the roadside assistance (who knows where I may get stranded at), I went to Ken’s and he offered to source a spare kit for me.
He got it fast and very reasonably. He talked to me about my different tire options (donut or full sized, etc). I learned a lot! No nonsense, no upsell, just good service!

I have ordered tires from
twice now and have had them installed by Ken’s twice. Tirerack ships directly to the installer.
What can I say. Friendly, no nonsense, no drama tire installation. The price was as quoted and no efforts were made to sell me on services that I didn’t need.
Dropped off my car and picked it up later with the new tires. Perfect

Please keep in mind this rating is only for multiple phone calls NOT actual service done by Ken/​Sean and team. I called over 15 locations in SF for quotes on getting my brakes done. This is where they actually earned the stars — he was thorough in his quote and gave me a fair price that was down to the taxes and hazardous waste disposal fees and everything. This is where the stars end.
My dad owns car stores and has always taken care of these needs for me, so I was consulting with him along the way, and as a busy guy he tends to delay things sometimes. So as I’m waiting to get the «go-​ahead» from my dad, a few days passed since I got my quote. Sean called me and left a voicemail that was a little odd. He wanted to know if I still needed my brakes fixed and if I went with someone else, why («Because I believe our prices are competitive»)… Although at first it seemed nice he was checking up on me, the tone in the latter part of the voicemail was almost angry for not having scheduled with them, and seemed a little intrusive to ask who I went with and why.
I was still going to give them a chance, so my dad called to schedule the appointment and go over the details of my car. My dad called Tuesday night and said he spoke with Sean and to take my car in the next day. Wednesday morning arrives, I run all my errands that require the use of a car. At 11:45 AM I call Sean to confirm their location and that they are ready for my car.
An associate who didn’t say his name answers and after talking with Sean tells me «Sean said you’re too late — he already sent all the guys home. Bring your car in Monday.»
UHM. EXCUSE ME!!! It isn’t even noon on Wednesday — my car desperately needed brakes among other things and was not safe to drive anymore, and you want me to wait nearly a WEEK to bring it in? You sent your guys home before NOON? on a Wednesday? Not available until MONDAY the next week!!!
Anyways I went with Hans Art Automotive — and theyw ere EXTREMELY accomodating, timely, professional, and priced well. From the phone calls I made to other auto professionals in SF, I got very similar remarks regaurding Sean/​Ken — they aren’t reliable, the employees there aren’t treated the best, and they are unprofessional.

I’ve gone here twice already and love the personal attention. The team here isn’t in the business of selling me services that my car doesn’t need. Their rates are also lower than what I was accustomed to at the SF Honda dealer. I was saved from overspending.

I was calling this place to get an estimate about possibly getting my rims fixed and he was a complete yak!
Not only did he talk to me rudely he actually made me feel kick an idiot on the phone.
I’m sorry but who ever owns this plissé should really take a look at how your employees are answering the phone. you just lost out on money!!!

Had my 33 year old snowflake honeycomb all aluminum argent gold wheels completely restored by Sean. We added a set of all new Pontiac GM lug nuts to the restoration — Yes, it’s a REAL black 1979 Trans Am 4 speed Bandit!
The wheels are magnificent — if not better than they looked when I bought the car new in 1979. The new gold paint, laser refinishing of the aluminum, clear coat… just sparkles in the light — a perfect match. Yes, I could have bought a set of reproduction wheels for about $ 200 less from Year One, but I’ve got the originals in mint condition to go along with a multi-​thousand dollar on-​going restoration of a rare survivor car.
THANK YOU, KEN’S Wheel Works… and Sean even went ahead and installed my new matching sun visors from Classic Industries at no charge. All work was done as promised in less than 10 days and Sean accommodated me by allowing me to pick the car up on Memorial Day before it goes to Grace Auto Body for a complete frame off restoration. He even discovered some additional suspension problems and offered solutions and recommendations.

I needed to put new tires on my car to get ready for ski season and what did I do? Turned to Unilocal to help me find a reputable place. Ken’s had awesome reviews so then chose them as my selected installer on Tire Rack and needless to say, I now know why.
Sean was absolutely awesome. Super attentive and definitely cares about you as a customer. He knows what he’s talking about and is quick to get things turned around.
Seriously, if you are getting new tires, an oil change, or warped rotors fixed go to Ken’s.

My dad recommended this garage to me. I have an ’02 RAV4, and recently my A/​C crapped out on me in addition to my check engine also coming on. I went to a few places, expecting to just do a recharge, and they said my compressor seized and wanted $ 2700 for parts and labor!!!
Me = graduate student. I could have cried (hell, I might have actually I kinda zoned out when they mentioned the cost).
After getting a couple of quotes (one from a AAA service station, another from the Toyota dealership [take advantage of their free inspect specials btw]) I called Sean and explained my situation to him.
What a down to Earth and super nice guy. He treated me like family. Unfortunately, we found that yes, my compressor did seize but there might also be bits of metal shrapnel in one other thing, as well. Hence why the system is blocked and not pushing out cold air. DAMMIT.
He sat down and spoke to me about it, and offered to call other people to discuss the problem with them to get other ideas and to keep my cost down. In the meantime, he replaced my malfunctioned O2 sensor for ½ the price the dealership quoted me and my compressor.
I will continue this review next week once he gets back to me with more options. What I really appreciated about Sean was the fact that he wasn’t trying to push to «replace everything» like other places. It was unnecessary, and costly. He really does go out of his way to work with people and is very good at his trade. It’s nice to have an honest mechanic that doesn’t charge an arm and a leg for repairs.

I have nothing but high marks to give this place in the ten-​plus years that I’ve been using their service, first for my Honda Civic, then for my GMC truck.
Always get my car back quickly and there’s never any unnecessary delays or excuses. Price is always fair. My wife and I use them exclusively for both our cars.

This place also goes by the name Auto Enthusiast and I love it here and hope Sean never retires.
Sean and Wendy own this place and they were recommended to me over 13 years ago by a BMW driver when I was buying my first used car in San Francisco without the help of my Dad who always had taken care of my cars up until that point.
I was considering buying an older model Honda Civic with a lot of mileage on it and my roommate’s boyfriend — the BMW driver — suggested I take the car to Sean because he was extremely reasonably priced and he was an honest guy who wouldn’t try to rip me off.
I had already taken the car to another auto shop to have them check it out before I bought it and they had told me I needed about $ 800 worth of work on it so I used that information to help negotiate a lower price for the car. But once I bought the car — I decided to take it to Sean to have him him do all the work it needed.
To my great shock and happy surprise, once Sean checked it out, he told me that I didn’t need to spend that kind of money on it, that it really only needed about $ 150 — $ 200 dollars worth of work and because he knew I was on a slim budget, he told me about a couple of problems that the car had, but that I could live with for a while, until I had more money to spend on it and until the problem became worse.
He earned my trust and loyalty at that moment and I have sent tons of friends and coworkers to him over the years and everyone has has similar experiences.
Now I have a Volvo and Sean charges about half of what Volvo wants to charge me for the regular check ups so as long as he can work on my cars, he’ll always have my business.
And, he is a great, friendly guy who is from San Francisco so I always get to hear lots of fun stories about him growing up around here every time I go to pick up my car, which is always a treat.

This is the first review that I’ve ever been inspired to write (although I often depend on other Unilocalers’ reviews). I ordered four Goodyear ComfortTred tires from
last Thursday (May 21^st) and they were delivered to Ken’s Wheel Service on Tuesday (May 26). Sean called me and we scheduled a time for me to come in the following day.
My experience there was fabulous. .. Sean is great and it was no problem leaving my car there all day.
Only bad thing is that my steering wheel is shaking pretty hard at speeds over 55mph. .. I’ve left a message with Sean (they are closed Fridays) and I’m sure he will help me out with this (he’s that nice).

This place is fantastic. Sean is a very nice, honest, trustworthy guy. The place offers top notch service that’s super speedy. Having been taken advantage of and lied to at Toscalito Tire is was refreshing to find a place that is open, upfront and honest and is not trying to steal all your money.
Sean clearly explained what the problem was and made an honest recommendation about how to fix it.
I had the tires drop shipped from Tirerack as they are one of their featured installers. Pricing, while it was not broken down as one Unilocaler complained about, was perfectly reasonable.
I can not recommend this place highly enough for tire repair and tire installation. I’ll probably take my car there if I have any mechanical issues as they are people I can trust.