John A Selle, DO

I just saw a recent post by Dylan. I don’t understand people like him at all. His comment «He refuses to communicate with patients in any way other than through an app, and the app does not work» is the farthest from the truth in my experience. The most important and unique thing about Dr. Selle that sets him apart from so many other doctors I have seen is his patient and communicative manner. He actually talks to you and finds out about you and then researches on your behalf to find preventative ways to help. Who does that anymore? If Dr Selle’s App wasn’t working, things happen. Technology isn’t perfect and further, Doctors are busy! I as a patient know that I shouldn’t expect a call back during the busy workday unless my situation is dire or urgent. It is standard and usual for any doctor I have dealt with, including my kids doctors, to call me back in the early evening after they have finished with their work day to answer any questions I may have. I think people like Dylan feel a sense of entitlement and are just not happy about anything so they have to deflect onto good and kind and unselfish people like doctor Selle.

HUGE HUGE mistake switching back to Dr. Selle as a primary care provider. Office staff is terrible. He refuses to communicate with patients in any way other than through an app, and the app does not work. When I called the office to get help with the app they offered me no help at all. When I called technical support for the app they told me this doctor does not use the app. Long wait times even when I have an appointment, Long hold times on the phone just to get very simple questions answered. Very impersonal staff in the front office. Bummer that I thought I had found a good PCP but now I have to go searching again.

I have gone to many doctors in the past and neither traditional doctors nor naturopaths could figure out what supplements/​meds to prescribe that would help alleviate symptoms of my digestive disorder that I have been struggling with for the most part of my life. After a conversation with Dr. Selle, he gave me a list of natural supplements to try and two months later I feel like a different person. The symptoms have significantly diminished and I can now eat whatever I want without paying the price later. I cannot describe what a huge relief this is. Only those who have been struggling with such issues will understand.

Dr. Selle and his nurse Emilie are truly wonderful. I really feel that they have taken the time to get to know me and help me the issues I bring to them. They are a great sounding board and have gone above and beyond for me. They are five stars.
The receptionist however, is truly terrible. She is very nice. She is very kind. Her Karma is intact. She is horrible at being the receptionist of this office.
She has made few unfortunate blunders with faxing my paperwork places for us to all discover after a month of trying that she wasn’t using the right phone number.
When I email in direct questions through the patient portal, she normally provides the answer to some other question. Not mine. I don’t know where she gets the question from. I will ask, «I can get an appointment next week?» And she will reply «Please fax in your lab results from the other office.» It’s almost cute.
What’s truly infuriating is her use of the phone. Rarely does she answer. It rolls to an answering service; it rolls to voice mail; a cheery message asks me to call back in 15minutes, at which time she will also not answer. If she does answer, she asks you to hold.
If you choose to leave a message, no one ever returns calls. Once I left a message requesting an appointment. She made the appointment! But she never called to tell me. She just buttoned that all up on her end. I tried leaving a message for her to please call me when she was taking calls, but she doesn’t return those. One time, I got in the car to drive over there and ask for an appointment in person, and she called while I was on the way! What larks!
Now I email my doctor through the portal and ask him to call me. After two years, I came out and told the doctor about the front desk, and they seemed perplexed, surprised. But the reviews here bare out what I am saying. Her tenure there is really remarkable.

Dr. Selle has been my doctor over the last 4 years. He’s very thorough, great listener and always makes you feel comfortable. I had a lot of strange health problems, and he was very patient in listening and dealing with my crazy ideas. He likes to treat you with the safest methods first and suggests natural treatment options. It’s hard to find a doctor with this combination. I highly recommend him!

This review does not reflect Dr. Selle, but the receptionist. I called in at 1:50pm, and voicemail says: «We’re at lunch, and we’ll be back at 1:30pm.» No big deal to me, but when I called later, a receptionist answered the phone by saying: «doctor’s office» with a voice that suggested she needs a vacation. I can’t remember her name, but what surprised me was that she told me «It is your responsibility to make sure that we are in network with your insurance.» I have never heard anything like this from any doctor office before in many years. It doesn’t make sense to me; she could have merely told me whether or not the office accepts my insurance. Sure I verify my benefits and network coverage, but what I don’t like is her attitude, and tone. To me it sounded like the office is not welcoming new patients.
Again this review is catered towards the receptionist who answered the phone, and not Dr. Selle.

I first went to Dr. Selle based on his high Unilocal reviews. I could not be happier with my choice. Dr. Selle is highly compassionate, personable, and professional. His osteopathic background is unique among internists, and I appreciate his integration of holistic care into his approach. Highly recommend!

I am still seeing Dr Selle, happily.
Been through all sorts of ailments — Shingles, Migraines, Anxiety, etc — during my time with him and he has consistently offered great care, holistic thought and, if needed, out-​of-​the-​box approaches (after a typical solution may not work). He consistently replies to my emails, respects me — even when I have crazy-​sounding symptoms, and strives to help me succeed in all areas of my life.
Furthermore my boyfriend recently started seeing him as well with no long wait time which other people write of.
Side note — If you want a specific «physical appointment» every good dr has like a 2 month waitlist for this — all over the city. If you want a regular appointment I bet you could get in sooner.
The front desk staff frequently goes out of her way to help with prescriptions or rescheduling my appointments. I am confused by the strange reviews. She is so thoughtful to my daughter and always asks about her. I also see her interact with many elderly patients (of the other doctor in the practice) with much patience and friendliness.
The other thing I really appreciate is that the desk staff will put a call on hold to deal with someone in the office. In-​person comes first, as it should.

Saw the reviews, so wanted to see this Dr.
Called in, and they said that they could get me in for the next appointment in 1.5 months! If you have an ailment, it isn’t even logical to offer that kind of appointment.

I never thought I would write a review for a Dr. I have been seeing Dr Selle for about 6 years now, my husband has also.
The staff are quick and efficient. They have all of my information and any prescriptions are called in ahead of time. If I have ever needed anything faxed/​emailed to me, it is done quickly. I can’t fault the staff here at all.
Dr Selle takes his time and follows up from previous appointments to see if there are any outstanding issues. Every other Dr I have ever visited, I am lucky if I am in for longer than 5 minutes with the Dr. Dr Selle’s service is second to none.
Highly recommended and glad I found Dr Selle & his team.

I’ve been seeing Dr. Selle for more than a year and am VERY impressed with his skills and thoughtfulness! He listens and I never feel rushed, as I have with other docs. I can discuss anything and everything with him. I especially like how well he blends Western-​type medicine with alternative approaches and the thoroughness of his recommended tests, medications, etc. I definitely feel that he has my best interests at heart.

A victim of his own success?
Dr. Selle has been my doctor for several years now — years during which I’ve had some unusual and life-​threatening health problems — and my appreciation for him knows no bounds. Unfortunately, I guess many others feel the same. I just returned from a trip with several problems that require urgent attention. No same-​day appointments. No same-​week appointments. A week out is the best the receptionist could offer. I took the appointment, but I’m disappointed at best. As a current patient, I would have expected to be able to see my doctor on a somewhat urgent schedule for an urgent issue.
OK — a few hours after the above review was posted I received a call back from a different person at Selle’s office than I had spoken to that morning. She told me they could see me the following day, late afternoon. So squeaking got some attention — I’m still going to mention it to Dr. Selle when I see him tomorrow.

I hate to do this, but I have to add to the other negative reviews about the customer service (or rather lack thereof) at this doctor’s office.
After reading the other glowing reviews about John Selle’s work I checked out his website, where it clearly states that he is accepting new customers and does his best to accommodate appointments same day or next. So I took a shot.
A woman answer’s in a gruff tone «Dr’s Office»
I begin to explain that I am looking to set up and appointment with Dr Selle and am interrupted mid-​sentence, by a sharp, «I have nothing till June» in such a tone as to make sure I knew I was wasting her time…
and then she hung up.
Doctor, if you are reading this, do yourself (and your business) a favor and get some better staff that care about your patients as much as you do.
I’d love to give you another shot when you decide you want more business.

I called in to Dr. Selle’s office to see if I could get an appointment to come in and was told that I would have to wait TWO MONTHS. I don’t know who has time to wait two months when they want to see a doctor but I do not.
I wrote a review about this and Unilocal took it down because I lacked «firsthand customer experience,» but if you ask me interacting with the office staff and making appointments falls under said firsthand experience — the office environment is almost as important as the doctor.
Hopefully a few of you read this before Unilocal takes down my comment yet again, and probably bans me from the site.
Dr. Benjamin Maeck is wonderful and will most likely fit you into his schedule within a day or two.
Oh and Unilocal User Support, I’m taking a screenshot of the review to show whoever will look at it after you take it down. I’ve read the guidelines and I’m within them. I have to admit though you have some cajones when it comes to ratings manipulation.

Dr. Selle is great. Excellent bedside manner. He believes that western medicine should not be exclusive or eastern, homeopathic or any other options available. He will always try least invasive treatment first and I love that.
I’ve known Dr. Selle since he was an intern. Always hardworking, always trying new approach, he projected confidence and competency.
Both my mom and my husband are now his patients and are thankful for his flexibility with appointments and great office staff/​environment. Not once we had to wait more than just a few minutes after arrival to see him!
Yay for Dr. Selle!

I almost lost faith in doctors and in my hopes for help. Thanks to Unilocalers giving honest rave reviews about Dr. Selle, I have finally found the doctor of my dreams. Writing reviews are a chore, but I feel the need to give back to the Unilocal community for helping me on the path to healing.
I like that Dr. Selle is a Doctor of Osteopath who generally looks at a problem holistically and provides long term solutions. Dr. Selle listened patiently and sympathetically as I explained my situation and I felt we actually had a productive dialogue about my health. I have had chronic back pain and anxiety for the past 4 years. Instead of referring me to a chiropractor or physical therapist like my previous General Practitioners, he referred me to a topnotch pain specialist (Dr. Judy Silverman) at SF St. Mary’s Spine Center.
Dr. Selle is tech-​savvy! The office utilizes an electronic health record (EHR) and an online patient portal to organize information and maximize efficient communications with their patients. I can send him email messages and get a personalized response from him within 1 – 2 days! Also, he provides brilliant informative handouts for further reading and research on my own. (be a proactive patient :).
Another wonderful thing I like about this doctor is his belief in FOLLOW UP’s. Go figure! Other doctors I have seen really don’t care how I do in a few months time and never requests a follow up. But Dr. Selle wants to see if his recommendations have helped you or not. If yes, great! If not, how can we make it better? I feel that Dr. Selle doesn’t just send you out the door and give up on you.
His staff is also kind and helpful. When I needed an earlier appointment, I appreciated that they called me back to let me know of a cancellation and I was able to take that spot.
A+ Bedside manners
A+ Correct diagnosis and referral to a great specialist
A+ Use of technology
A+ Follow up!
It is nice to have a caring doctor you can trust.

I would have loved to meet with DO Selle since the very positive reviews on Unilocal.I called to schedule an appointment and I was told that the earliest available appointment for new patients would be 3 months away. Then I asked if i had any other option since i didn’t want to wait for that long. I was told that there were none. Then I asked for referral to other DO that the doctor trusts and I was told they do not know anyone. Really? do you really do not know any other doctor? Then I asked what was i supposed to do if I were in pain. The secretary told me «call your insurance».
I do not think this is the proper way to conduct business, especially in the medical profession. I am glad i am not visiting this DO and good luck to all new patients!

Still the best doc I’ve ever had, I trust him implicitly and my whole family see’s him!

Dr. Selle is awesome!
I recently switched to him as my Primary Care Physician and requested that he gives me a full physical exam and prescribes some lab test for me. He gave me a very thorough exam, answered all of my questions very thoroughly and patiently, and even suggested some alternative treatments to try for things that I would not have thought to ask him about. (E.g. he asked me if I had tried taking pro-​biotic supplements — I had not — and pointed out that in some patients they have had beneficial effects for a condition I have. Since they benefit the body in all sorts of ways and have few, if any, downsides /​side-​effects, he suggested I consider taking pro-​biotics to see if they improve my general well-​being.)
Dr. Selle also very graciously agreed to prescribe the lab tests I requested. When it turned out that there was an issue with the lab tests order (because of my insurance’s and the lab’s complex and unreasonable rules), he readily agreed to take the time to issue me a new lab tests order, even though it was through no fault of his that the first one would not go through.
All in all, you can tell from the first appointment that Dr. Selle not only has a great breadth of knowledge and a very alert and open mind (as any physician should), but also really cares about his patients well-​being and wants to do whatever is necessary to improve it (as only the best physicians do).

Five stars for Dr. Selle. Definitely personable, candid, sensitive to needs of the patient. Very high tech setup, and prescriptions refilled in a heartbeat! I like him. Handsome too.