ITS infortech Solutions

I found ITS Infortech Solutions to be one of only a few places in San Francisco that repairs motherboards. I called in and spoke with Malek to enquire about the potential costs of repairing a motherboard. He was very helpful and honest. He had told me he wouldn’t be able to give me a quote until he could take a look at the system. The problem with my board is that it would not post. Given that my board was quite old, over 7 years old, he said the cost of the repair may not be worth it. He gave me a rough number that was higher than what the system is worth today. He was right, but said he would be willing to still diagnose it for free if I really wanted to try to get it fixed.
I wasn’t ready to junk my system yet, so I decided to take him up on his offer and brought in my system. I was greeted by Malek himself. He’s really nice and friendly. I was carrying my desktop and he recognized right away what board I have without even opening the box. To me, that speaks a lot about his experience. Unfortunately, he didn’t have a good feeling about it. Never the less, he said he would need about a couple of days to take a look at it. Afterwards, if I decide not to have it fixed, I could just come take back my system.
Two days later, Malek is already done with the diagnosis. Bad news for the board though. He said there’s an issue with the video on the board and not worth looking into deeper. It was time for a new one and gave me some options.
Overall, Malek is knowledgeable, friendly, honest, and offers outstanding customer service! Would definitely recommend for motherboard troubleshooting.

i just had Malek do a bunch of work on my new MACS and PCS that i bought for my business located on Polk St.
Firstly aside from obviously knowing what he is doing… certainly an expert in his field… Malek is one of the nicest and most thorough techs i have had work on my systems over the years.
he is very eager to ensure that all your questions are answered, problems solved and basically gives excellent customer service.
he worked for hours on my systems the way i asked only to find that we needed to go another direction for the process we wanted to work.
he re did all his work without charging me extra just so we got the result we wanted.
EXCELLENT customer service.
if you need work done at competitive rates by an expert who offers great customer service…
Malek is your man!!! cannot recommend him highly enough.
From the owner of Polk St. Gym