Italy-accom.com

They are the worst. They left us waiting for the key for four hours in 90+ temperatures. This is after their driver picked us up and the airport and dropped us off. Even the driver was very rude, would not wait, and kept yelling at us to pay him. Then he left us in the street. Run

Italy Accom Apartment Rental
We contacted Clemente (Italy-​Accom) immediately on arrival at the apt to tell him the shower was not working properly and we asked to be reassigned to another accommodation. He said he had to check with the office but then never responded again. The bathroom then flooded due to the overheated pipes and we could not shower for a few days because the hot water had to be turned off. The leak was never fixed while we were there and I spent a lot of time mopping the floor. The shower water either did not get hot at all or got so scalding hot it melted the valves in the hot water pipes. Apparently this has happened before at this apartment. I was finally able to reach Clemente again and at the end of our stay and he said he had not heard from us which is not true. The «emergency number» that he left us went unanswered. I also called the office and left a message but no one responded.
The owner of the unit arrived the day before I left and was very nice.. He said no one told him about the problems we were having. We called a number of times both to the office and to Clemente. It appears that the «emergency number» is not working since the calls did not go through to that number. I was finally able to reach Clemente at his home number. Once the owner showed up he apologized for the inconvenience but I feel that I should be reimbursed for the inconvenience and lack of facilities at this apartment. The shower problems and the flood in the bathroom were a disaster. I contacted Italy-​Accom many times since returning to the US but of course they do not respond.
Other issues with this apartment: It is a third floor walk up with no elevator so don’t bring anything heavy with you. There is a bar directly downstairs where the party continues until 2−4am so you will need to get by without much sleep. There is no air conditioner (only fans that are in poor repair and make a lot of noise) so if the weather is hot sleeping will be difficult. Oh yes you weren’t sleeping much anyway because of all the noises downstairs. No screens on the windows and mosquitoes are hungry.
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We got an awesome triple-​level loft apartment off Campo dei Fiori for a week in Rome through them. That week was a great experience, and they arranged car service back to Fiumicino and tickets to see the late Pope as well. But be cautious, some of the properties list on several apartment renting services at several prices, and study the pictures carefully. We got screwed over by the owner of several of the units they have in Florence. Three of us shared a space that was barely workable for 2, even though the view was a billion dollar view. Leon and Jill couldn’t change the apartment but did give us a 50 percent refund. All in all, I’ll use them again for apartments in Italy.