Grand Hyatt San Francisco

We got a room here for free due to a promotion on the Hyatt Chase card. Our room with a king sized bed normally runs in the $ 200 or $ 300 range depending on date. Hooray for credit card points!
We were placed in a room with a north-​facing view, and despite having gotten the room for free, we were fortunately not put next to the elevator or the ice machine.
The room was modern and updated. Some of the features included LED reading lights next to the bed, USB charging ports, wood paneling, a leather-​covered cabinet with a mini fridge tucked inside, and my favorite — a retracting window shade controlled by an electronic switch. There was complimentary WiFi, and it was fast enough to stream video.
The only complaints I had about the room were about the sink and the shower. The sink was wide and shallow, a nice contemporary design, but this impacted functionality as it made it too easy for water to splash everywhere. The shower barely drained at all, and shortly into my shower I was standing in a foot of water. When I informed the front desk about the shower, the guy was polite but non-​apologetic and made it seem like this was a common occurrence.
The fitness room was bigger than what I’ve typically seen. There were multiple ellipticals and treadmills, some weight machines and free weights up to 50 pounds. Plus the 35^th floor location offered terrific views of the Financial District skyline and the Bay. The sun was shining directly in and the air conditioning wasn’t running, so the room was getting a bit hot. But more sweat means more calories burned, right?
Parking is not cheap, so we left the car in Millbrae and took the BART to San Francisco. Valet parking at the Grand Hyatt is $ 67.26 per night, while self-​parking is $ 45.00. Welcome to SF!
Aside from the minor annoyances, we had a pleasant stay. Though if our stay wasn’t free, we might’ve tried to find something a little cheaper!

From the tomato soup (made from an specially sweet & low acidity kind) to the crab cakes and meat dishes we had an extraordinary meal with attentive service in a comfortable setting. I live in Sausalito and dine with an out of town friend there this evening and am going to recommend this restaurant to all my friends,

It is a perfect place to stay in San Francisco. We stayed in one of the Executive Suites, and we enjoyed our vacation a lot really. The hotel has a very informative and useful website —
which offers all the necessary information for tourists and allows them to book a room. We used it too. The staff of the hotel is very responsive and friendly, rooms are clean and comfortable. We just got everything we needed from our stay in a hotel of such a level. I can totally recommend everyone to visit it!

This has to be one of the largest hotels in San Francisco. It is conveniently located in Union Square so you have easy access to the cable car, bart, muni etc. Prices were reasonable for SF. I believe we paid under $ 200 for a weekend night.
We were upgraded to a Grand Hyatt Club Room which included a very comprehensive breakfast with great views. The views from our room were great as we were 30+ floors up.
I’d stay here again. The only sticker shock was with parking. I believe it was over $ 40 for the cheaper of the two options with valet being significantly more.

If I could give this hotel 10 stars, I really would.
This hotel is surrounded by all the hustle and bustle of union square while being the perfect distance from the crowds.
My room was clean, quiet, and spacious. They provided me with early check in, an upgraded room with an AMAZING view of union square, allowed me to check out late, AND the front desk/​doormen/​room service were all outstanding, awesome individuals. San Francisco was a wonderful city for a small getaway and the next time I come back, I am most definitely staying here again.
Thank you, grand Hyatt San Francisco, for your above and beyond generosity and customer service.

I have been staying here every single trip that I came up north for work. They never show you any appreciation for being a loyal customer and every time I come here to give smaller and smaller room. I’m done with them and will never come back here again

We stayed in San Francisco for the weekend. We were not sure which hotel to stay in, because there were so many choices. This was, by far, the best choice we made for this weekend. The front desk staff are all friendly, helpful, and knowledgeable. The concierge was helping and giving helpful tips to other guest. you can buy tours and tickets there. It’s convienent.
The room was on the 12^th floor. We didn’t hear too much of the traffic below. The room was a bit larger than other hotels that we’ve stayed previously in New York or San Diego. I loved that there was a separate area and small chair for me to do my makeup and hair. The hallway, elevators, and main areas were always cleaned and maintained. The room even has a tv that gives you options to look at attractions in the area.
Another bonus was they give a list of small items that you can ask for. aka– hair spray, tooth brush, razor, ect. So incase you forget something, they have you covered! They also have a «borrow item» list that you can borrow from– if you take the items, the hotel will charge it to your credit card. some items were a flat iron, steamer, phone chargers, laptop chargers, ect. The coolest part that put this hotel ahead of any hotel we’ve ever stayed in was that the hotel was lending out umbrellas by the front door (for free!) It rained 2 of the 3 days we stayed in San Francisco, and this gesture brought the service to another level. Because of this reason alone, I recommend this hotel.
They have two options for parking. Valet– for over $ 60 per night. or a designated parking garage across the street for $ 45 a night. We actually parked one block away at THE WHITE HOUSE GARAGE– which was $ 29 (give or a take) for over night (12 hours). I recommend going there if you rent a car and need to park over night. We saved a lot of money by doing this.
The location is great as well. Union Square, Chinatown, and shopping, eating, bars, and cable cars are all walking distance!
Next time we plan a trip to San Francisco, we plan to stay here!

My two night stay this past weekend was fabulous. The check in process was so easy. The new Mobile Check-​in app is such a convenience! We lucked out and found metered parking on Stockton, so we were able to save $ 45 night (self) or $ 67 night (valet).
Our room 3211 was a corner room, two doors down from the Club room. I opted for the Club Floor and I’m so glad I did. The complimentary breakfast, afternoon hors d’oeuvres and desserts were fantastic.
The hotel was centrally located in Union Square, so it was very easy to get around. I would definitely stay here again the next time I’m in SF.

If you look at the reviews of most hotels in San Francisco — even the high end ones such as the Fairmont, you’ll see that they are usually subpar when compared to other important cities such as New York or London. Given the mixed reviews for the Grand Hyatt, I was a bit skeptical to booking this property but given that I am a Hyatt Diamond member, I decided to stay here and do not regret my choice for one second.
I had a 5-​day stay here and stayed in one of their beautiful and spacious suites that I was very happy with. Given the general size of rooms in SF, this was absolutely awesome. The suite boasted a fantastic view of Union Square and I’d argue that this hotel offers one of the best views in the city. Being a Diamond member, I was granted access to their Lounge which proved to be great. The staff that worked there were always very friendly and up for discussion. The selections throughout the day were sparse, but there was always something to drink there and they encouraged you to take a bottle of water or juice to-​go on your way out, which is rare and definitely pretty awesome.
The breakfast spread was sufficient and consisted of both eggs, condiments as well as bagels and lox as well as fruit and various types of juices. I was a happy camper even though I had breakfast here for almost a week straight. During the evening, the lounge has canapés on offer as well as an honor system for alcoholic drinks and beer, with reasonable prices. If my memory does not fail me, I believe it was $ 2 for each beer and $ 4 for each drink which is a great value.
The room service at the hotel was absolutely atrocious — I was feeling under the weather one day and ordered some soup. It was definitely microwaved and tasted like canned tomato soup. The bread was hard and cold and I must admit I felt stiffed on $ 20.
Overall, this hotel is a great property with usually reasonable rates, friendly staff and with a great lounge, it does offer the opportunities for a great stay in SF. I definitely recommend requesting either a suite or a room with a view. As a side note, I was definitely impressed by the layout of the rooms and it was clear that they were recently refurbished.

I have completed the Hyatt Trifecta in San Francisco. On prior visits, I have stayed at the Hyatt Regency and Hyatt Fisherman’s Wharf, but on this visit, stayed at the Grand Hyatt.
Upon arrival, it was a little crazy dealing with parking; there’s very little space and construction near front entrance. Despite the High Price of Valet Parking ($ 67/​night), we valeted with all the street chaos. (There’s another lot nearby, but its still $ 45/​night.)
The lobby is not as grand as the Hyatt Regency in town. They have little kiosks to check-​in. We waited less than a minute. Lobby was busier than expected, but we realized some schools are on Spring Break, already.
We were automatically upgraded to a Grand Hyatt Club Room. Cool. When we reached our room, we had gorgeous views. Plus, we had access to Club Room w/​breakfast, snacks & wine.
Comfortable bed, Huge shower and separate vanity area (nice!).
Grand Hyatt Club Room has gorgeous views, as well. Plus, good selection of breakfast items. (smoked salmon & bagels, cereals, pastries, coffee, lattes, etc.) Selection of wines & liquor that run on the honor system (you tell them how many you had).
Overall, good service. Front Desk Clerk, Doormen, & Club Servers were all very friendly. A pleasant stay and I would return.

Nice view, clean bathroom, fresh sheets, great location, does have parking .very fast check in, very modern And nice
experience is good about this hotel. cheesecake factory great malls great restaurants right across.

Easy check in. Compatible rates. Friendly, helpful and professional concierge. Clean, modern design and décor. Several channels on TV for both adults and kids (Disney channel, abc family, nat geo etc) Spacious rooms and bathroom. Perfect location in Union Square, several dining options, 2 miles from Fishermans Wharf and near the Westfield Mall.
Minus 1 star for a ridiculous $ 67 valet parking just for 1 night. 2^nd choice $ 41 for self parking (might as well get the valet).

I thoroughly enjoyed my stay here. Check in process was quick and easy. Staff is friendly and welcoming without being overbearing. This hotel is massive, so it always feels busy with lots of people coming and going, but not in an annoying way. The vibes are effortless and luxurious.
My room was well located with an excellent view and extremely comfortable bed. Premium bedding and toiletries. Lots of closet space and nice bathroom with a separate vanity, which is a really nice touch if you are a girl who needs adequate room and lighting to do hair and makeup! Conveniently located power outlets. Starbucks right across the street. Fast wifi. Walking distance to lots of incredible bars and restaurants, and steps from Union Square. Highly recommended for central San Francisco accommodations!

I stayed here for a business trip back in late September. My overall experience at the hotel was varied, but it left a positive impression.
Service: Service tends to be one of the most important things for me when I am staying at a hotel. For me, a hotel experience needs to feel like I am being invited into someone’s home. It is their job to make me comfortable, feel welcomed, and feel cared for. Those are the essential priorities of a business in the hospitality industry. The service at Grand Hyatt was very good — even when there were some complications with the reservation.
Upon check-​in there computer system used for check-​ins went down. Now, let me put this in perspective for you. It is 12:05 AM, I had just flown from the East Coast so it was REALLY 3:05 AM for me, I am cranky, had a bad flight experience, and was genuinely exhausted. Add to all of that the necessity for me to be awake at 630 AM to get ready to go to the office and it was a very difficult period of time for me.
When I arrived and they informed me that they couldn’t check me in, I nearly lost my sh*t. I mean … DEFCON 1 … nuclear disaster. Fortunately, the person checking me in quickly sensed the immediate and volatile vibe that was emanating from my soul, and he immediately went to work to find me a room the ‘manual’ way as quickly as possible.
The process was not very quick — about 12 – 15 minutes of standing around while they scurried about to fix the situation; but in the end, a friendly person from concierge escorted me to my room and offered a free breakfast at their in-​house sit-​down restaurant. They were all really friendly throughout the process, and even remembered me the next day and inquired to make sure everything had progressed well since getting checked-​in. They turned what could have been a bad situation into a pretty good one, and were understanding about the situation the entire time.
Service: ⁵⁄₅
Room: The room was very modern, clean, and comfortable. From my room I got a glimpse of the beautiful sunrise with a limited view of the Bay. The curtains had a remote ‘up/​down switch’ which raised and lowered them gradually to slowly let the warm sunshine filter in. It was a nice way to meet the day. Overall, the bed was an above average experience.
For me, I really like spa-​like bathrooms. Clear glass doors, dark tiles, granite vanity with bright-​white sinks and sparkling chrome. This bathroom had none of that, which was a little bit sad, but it was a decent bathroom. As you can tell, I seriously value my shower-​time. It is a very relaxing time for me – which is why I do it right before bed. It completely melts-​away my stress.
Room: ⁴⁄₅
Price: I cannot accurately speak to the price because this was a paid-​for room. Honestly, I do not know how much it even cost. What I do know, is that I wouldn’t want to pay more than $ 175 per night for this hotel. Now, this figure may be a little bit off because I don’t know how expensive hotels cost in the SF area.
Price: N/​A
Amenities: I was a little disappointed here as there was no onsite pool or hot tub. No spa, either. Overall, there was really nothing that spectacular about any of the amenities in the hotel. On Thursday evening I went to their bar area to watch the Redskins game (not a fan, just wanted to chill-​out and watch some NFL!), but was incessantly harassed by the wait-​staff and felt very unwelcome because I think they wanted me to order something. All I wanted to do was chill-​out on their comfy couch and watch the game. This was a bit of a bummer for me.
Amenities: ²⁄₅
Final Thoughts: Overall, I had a pleasant experience at this hotel, and would recommend checking it out if you are ever in the area. The furnishings are nice, the bedrooms are modern, and the hotel has some pretty cool spaces around. It didn’t offer the high-​end, spa-​like experience that I like to have, nor was there an onsite pool or hot tub; but it did offer friendly service and a comfortable room. I think this was a fairly average place, but given the nice atmosphere, had a little bit of an edge over the competition.

Grand Hyatt is a wonderful hotel chain and this one is no exception.
Great location in the heart of San Francisco. I was here for business in he Financial District and was able to easily walk everywhere I needed from the hotel. The taxi ride from the airport was a bit high though.
Lobby is nice with plenty of seating. Cozy fireplace and convenient elevators.
Rooms are a good size. Beds are super comfy with tons of pillows. TV is an oversized flat screen. Plenty of desk space. Coffee maker, iron and hair dryer all in the room. They have a large list of toiletries that they have available complimentary in case you forgot some necessities. I noticed this because I forgot my toothpaste! They quickly brought it up to the room by discreetly knocking and hanging it on the door handle. Great views from the high floors!
They have a nice onsite restaurant, bar as well as a coffee store that serves pastries, fruit, granola and such. The workout room is really small with about 8 cardio machines, a few weight machines and small sample of free weights.
I would definitely stay here again!

Whoo hoo!
Wow, this place was sweet!
A nice room, a comfy bed, though the comforter was not as thick as I prefer, I felt like I was bunching up the covers a bit to feel more covered, the bed itself was comfy and the load of pillows they provided were great. I was easily able to find a nice firm one that suited my preferences.
The bathroom was amazing. A huge bathtub like sink, seriously, massive and awesome. A giant mirror with a surround soft light, an epic shower with the nicest water.
The bath towels oddly enough were not very thick or soft, but did the job.
Lots of nice shampoos and soaps, etc.
It was mostly quiet and the electronic blinds were fun to play with.
I would come back here.
The bar area was nice and classy and they had Lagunitas IPA on tap so I was stoked.

I definitely enjoyed my one night stay at the Grand Hyatt Union Square.
Check in was quick as soon as I entered the lobby. The front desk staff stands near little «check in stations» instead of a regular desk. I thought the process was a little informal, but at least they were friendly and accommodating.
My city view room on the 26^th floor had great views of Coit Tower, the Bay, and more. Elevators were quick and fully functioning.
The property was very modern in general. Rooms have electronic privacy shades, ample cable TV programming, and even an option to order room service from the TV.
I really enjoyed the bed/​mattress. It was so comfortable that I had serious trouble getting out in the morning.
The restroom was clean and came stocked with plenty of soap. The shower water fluctuated from pretty hot to lukewarm rapidly.
My room was a tad noisy overnight– I’m not sure the door out to the hallway was completely sealed.
Overall, the Grand Hyatt is a great option for an SF visit.

$ 500 for a late night SFO pop-​in and we got stuck in a room closest to the G.D. construction. What a horrible thing to wake up to after being stuck in an airport all day long the day/​night before! I mean seriously, 3^rd floor, window view of a disaster area!
Sleep was the only thing you were supposed to give me and you fully failed on that one…

Swanky! We checked in for a Girls Birthday weekend getaway and were helped by Steven who set the tone for the stay. Super sweet and very efficient, he upgraded us to a room with Club access and a spectacular view of this beautiful city.
We were pleasantly surprised by the upscale accommodations and classy appointments. The automatic shade was quite cool and the room layout was expansive.
We had a drink and some ridiculously tasty garlic tater tots in ‘One Up’ situated on the Mezzazine level.
We used über to get where we needed to go and although there is some construction happening right next to the hotel the outdoor staff made life convenient for us as we came and went.
Great stay. Highly recommend.

I typically won’t write a review of a hotel (especially a chain) unless something particularly good or bad happens. Luckily, at the Grand Hyatt SF it was a positive experience. FANTASTIC customer service (expect in the OneUP bar — meh — I won’t even bother). Check-​in was very fast. The lovely Jazelle assisted us, and somehow ended up offering my husband and I a comp bottle of wine to our room because we were «cool» — duh uh, «Okay, thanks! Red please.» [Hubby and I giving one another the weird eyes looking majorly confused — lol!]
Our corner room on the 12^th floor was pretty standard, but had a nice view. The views, of course, get better the higher the floor. That is, until Karl comes into the City and relentlessly blocks all vision. :-)
About 30 minutes after check-​in, sure enough there was a tap tap at the door and a tray with a bottle of vino, carafe of melted chocolate, fresh strawberries, and biscottis were carried into the room. Even better than expected! Welcome to San Francisco and Hyatt hospitality! Oh, and the fluffy slippers are always a nice touch.
During our stay, there was one tiny mis-​step with room service. The hotel has a system on the TV that allows you to place an electronic order for breakfast and when my Spinach and Mushroom Omelet was delivered I discovered it had cheese on it — which was not even an option on the menu. I called down and they offered to send up a replacement; however, we had other plans and no time. At checkout, I noticed they had removed the charge completely from our bill and breakfast the next day was perfect. No worries!
The hotel itself is in a wonderful location. Just one block away from Union Square, where you can catch the trolley to carry you around, and is filled with shopping galore (e.g., Chanel, Prada, Neiman Marcus… you name it!) and several fine eateries. Also, within walking distance of almost any area or attraction you might want to see when in SF.
Overall: Great staff, great location… is definitely at the top of my list for places to stay in San Francisco.