George Goodwin Realty

I’ve been using Goodwin Realty to manage several buildings in S.F. and I couldn’t be happier. I feel that every aspect of the business is being managed with the utmost care. Chris is always available and responsive to my questions. Maryrachel not only manages the finances and pays the bills, but she also alerts me when something doesn’t look right. Christopher lets me know when there is a problem with any of the buildings and simply gets the problem fixed without any fuss. I can’t tell you what a change this is from our last management company. Lastly, George seems to have his finger on the pulse of everything that goes on in the office and can answer question that comes up. It’s not often that you see a management company receive five stars from both tenants and landlords, but Goodwin Realty is the exception. They are a pleasure to do business with.

I’ve been a tenant at a property managed by George Goodwin Realty for the past 2 ½ years. Chris of George Goodwin Realty has been great — very attentive to any problems with the house. Always professional — and respectful of privacy.

I’ve been living in a building managed by George Goodwin for the past year and a half and I have nothing but great things to say about them. They’re extremely responsive to any need, in a very helpful and thoughtful way. I had a plumbing issue a few months ago and they were able to send in a team to fix it within a day. They care about the tenants living in their buildings and, considering the horror stories out there, GGR is a fantastic management company.

I’ve been meaning to demonstrate some public display of affection for GGR for the past two years and finally, after calling to see if they could help us with a persistent bum-​rummaging-​through-​garbage issue and having the representative be SO HELPFUL I just couldn’t put it off one more second.
We’ve been leasing from these guys since September 2010 and they have been nothing but super helpful, straightforward, communicative and thorough. Their amazing team has helped me resolve drain issues, pigeon’s roosting in the stairwell, my paranoia about the old electrical, they’ve replaced parts of our balcony proactively and just fostered a sense of safety and security in our building.
This is the first place I moved out of college and I am constantly bombarded by other SF residents’ horror stories about landlords and realtors and it just makes my life so much better to have a reliable group of people advocating for your happiness and ease of living.
So anyways, these guys are really making the extra effort and that to me is invaluable.

I’ve hit lows with my landlords experiences in the past, and am now ecstatic to be renting from GGR. These guys are courteous, professional, honest and prompt. It is pretty obvious that tenant satisfaction is high on their list of priorities. I could not recommend these guys more.

George Wiley of George Goodwin Realty has managed our rental home near City College since 2007, and my only regret is that we didn’t ask him to take over management sooner. Long time tenents left, and the place needed a lot of deferred maintenance. GW knew who to call: flooring, electrician, paint, garden, windows and finally cleaning. All of the work got done efficiently and successfully. When the place was ready GW found tenents. When tenents left GGR managed the process, inspecting, refunding deposits, keeping us informed. He oversaw a few repairs, and then quickly got the place rented again. GGR manages repairs and works with the tenants on an ongoing basis. A large tree branch blew down over a weekend. GGR was right on it. The tree had to be removed, and that needed to be coordinated with PG&E. GGR coordinated everything. We are kept informed and given copies of all bills with our monthly statements. We wish they used email more readily, but that is a very small price to pay for such excellent service.

This property management company is the best one that I’ve rented from, ever, in all my apartment renting experiences in SF, Toronto, Vancouver, London UK… They were honest, up front, and most importantly, responsive to every minor problem that I phoned them or faxed them about. They put effort into the move-​in condition of the apartment. Then when I moved out, the cleaning charge I paid was half what I paid to previous landlords. They were also more accommodating about the timing of my vacating the apartment than they had to be by law, which I really appreciated because it removed stress from my life. Too bad I had to leave the apartment because they were the best landlords.
Maureen

I’ve been living in a building managed by George Goodwin for the past 2 years and I’ve loved my property manager, George Wiley. He’s an excellent manager and one of the nicest folks I’ve met. Not only has he ensured speedy repairs, but he’s also assisted with new subtenants and all the resident know-​how I could’ve needed.
I would’ve given GGR 5 stars on George alone, but I have mixed feelings. Our building has been sold and the new owners are hoping tenants will move out. Tricky parts are:
1. They (either the owners of GGR) refuse to put in a washing machine. One of 3 broke and we’re stuck with 2 working washers and 3 dryers for 8 units. Most of these don’t work too well.
2. I requested to have someone look at my tub. It was over a week before someone contacted me and at that point I used liquid plumber. The plumber was disappointed I didn’t wait for his call, but a week with standing gross water was more than I could bear. It was determined that the plumger shouldn’t be there and the shower should have a rubber stopper. The plumber asked that I keep the parts he removed because we didn’t know if the new owners wanted any of it.
3. The electrician we called came in to repair two light fixtures. Now one light switch is opposite (you flick the switch down to turn it on) and the other light needs replaced but there’s no promise it’ll be fixed.
and 4. The repairmen did not know what GGR or the owners wanted and therefore could not provide the best services.
So, in short, 5 stars for 1.5 years of service, minus 2 stars for the past 6 months. Sadly.