This is one of the worst experiences I have EVER had with a person or team in the medical field. I saw Dr. Hsiao and his stafff over 2 weeks ago. I was prescribed 4 – 5 prescriptions and was told my prescriptions would be sent to my pharmacy. Nevertheless, my prescriptions were never sent nor was my pharmacy even called. I then called Dr. Hsiao and was told they wanted to send my prescriptions to AllScripts and not my pharmacy. I then had to argue with his assistant to sent them to MY Pharmacy. I don’t understand why anyone would argue with a patient on where to pick up their medicine. Beyond this, the prescriptions WERENEVERSENT. This is guy’s team is terrible, don’t go to him.
Mark F.
Tu valoración: 5 San Francisco, CA
Dr Hsiao and his support staff are friendly, thoughtful, and genuinely concerned about their patients. Dr Hsiao answered all of my questions, made sure my skin was healthy, and was sensitive to my budget. He even referred me to a pharmacy who filled my prescription for free. When a billing question came up the front office did everything they could to help me resolve it and reduce my costs. I would not hesitate to go back and recommend Dr Hsiao and his team.