Flat Price Moving & Auto Shipping

Was so very happy with how things worked out with these guys. They offered us insurance in case any of our things got lost, damaged, or arrived in a condition other than how they were sent out. We reluctantly did not take the insurance and trusted their word that they will be careful with our stuff, and they were! They offered us quick and efficient service and that is exactly what we received. The insurance was unnecessary as they were so cautious to not break or lose anything.
Upon unpacking I saw some minor scratches to some of the table surfaces and wanted to make a comment on it, until my brother told me that was actually his fault and not theirs. I felt really bad that I was ready to blame them for the mishap and became so much more certain that they are a very reliable and honest company, they offered us insurance just in case but still made sure to be careful with our stuff even when we did not buy it.
They entire move took about three to four days and we could not be happier with the results. We are moving into our new home on Monday and all of our things are ready to be moved in and organized. Honestly, these guys are so good at what they did I wish they also had a home décor job, we would immediately hire them. Very professional and trustworthy group of gentlemen, would definitely use them for any future moves. They provide utmost care and caution with your belongings as if it is their own, this is a very important aspect of any moving company.
Lastly, we were charged a rate lower than their competitors and they were even able to decrease the amount of days required until everything was moved out and settled into the new place. By Monday all of our stuff should be there and we will be ready to move in. We have only kept some mattresses that we will either leave outside or try to put into some storage as we had new sets of furniture that will be moved in. Honestly, insurance is not a requirement and unless you have incredibly expensive belongings you should not be worried about your things being damaged, they are very careful with how they handle stuff. Would totally recommend and use again.

Great pricing ! Highly recommended ! Nikki was awesome. The driver handled the car very gracefully. I got my car in perfect shape .
Thanks Flat Price !

We had our car moved from CA to FL. It first started out great. We were really scared to move our car across the country without it being damaged. Nikki was really quick at answering all questions and concerns. They are more expensive than other car shipping companies. We went with them because of the great reviews on Unilocal,quick response, and they guaranteed that their insurance covers scratches or any damages to the car. The insurance coverage is a big thing for us because we take care of our car and do not like scratches on it. Nikki reassured us that their insurance covers everything and not to worry. He said to call or text him anytime.
Car was delivered on time, but the worst of our worries came– there were scratches on the car. The driver helped us fill out the form to note scratches on it. We gave him a tip because these things happen and can be easily fixed. Driving cross country is a hard job. Now, the truth about how they treat customers comes to light. They only worry about new customers and once you pay, that’s it. They do not respond until days and weeks later. To cut to the chase, they responded weeks later for us to get some quotes on the repair for them to see if they would go through insurance or not.
Laura is (was?) dealing with my claim. I sent her the quotes. After 8 days, she still did not respond or let me know she got the quotes and are still working on the claim or anything. I emailed her and mailer daemon said it came back as spam. So I emailed Nikki’s whole group and those emails also came back as spam and did not go through. Hmm… my emails went though fine for everyone else. I hope they did not block my email. I called her and left a few voice mails to give them the benefit of the doubt. Still no call back. I contacted Nikki. Still nothing.
The car arrived ³⁄₂₂. I know sometimes it takes a while for things to process so I always was careful to give them extra time to respond before I contact them to ask what is going on. It gets annoying after a while when you keep getting ignored. I wasn’t calling everyday to check up on them. I gave them a few days to more than a week to respond each time I contact them! The whole situation was handled very unprofessionally.
This whole ordeal is too bad because I thought their customer service would be excellent considering their great reviews. You would think that they would take care of their customers even after taking their money to uphold their reputation. That was why we went with them in the first place compared to other less expensive options.
Go with them if you think you won’t be having any problems after delivery. If you are unlucky and got some problems after delivery, expect to be ignored. They will only respond quickly and answer any questions when they do not have your money yet. All of that excellent customer service is gone after your money is taken. Now our car is scratched up all over, the windshield is cracked, we are out of the delivery money, and we have to pay to fix everything up ourselves.
CONSUMER BEWARE!

Moving across country can be stressful, especially when moving your personal belongings.
I searched day and night for a moving company to transport one of two cars from CA to FL, after reading all these reviews and all the 5 stars I decided to trust this company.
When I called I spoke to Nikki, whom is really helpful. He gave me a quote no hidden fees nothing. There are kinda pricy but you get what you pay for.
GREAT SERVICE.
When the gentlemen arrived to pick up my car they where really helpful. Since I live in a much more narrow street they wanted me to meet them somewhere. I explained I had no one to bring me back and I have a 1 year old sleeping. The driver said no worries and came right in front of my home.
They promised to deliver my car within 6 – 8 days, my car arrived after 5 days. Super fast an easy. I wish I found this company sooner and also used them to move my home items.
I would recommend this company to any one who is moving from state to state.

This business made sure I was comfortable and really Worked with me on prices. Handled my vehicles very well. Will use again if need be.

I had Nissan 350z that we just moved and honestly the service was outstanding! The quote matched at a good price which matched with my budget! They handled all my Things with great care and would come back!

Choosing a company to use for a cross-​country auto transport was an absolute nightmare. I searched for quite some time and struggled to find a company with good reviews. After what felt like hours of scanning through Google search results, I was so pleased to stumble upon Flat Price and their stellar reviews!
My car took 8 days to get from Virginia to Oregon and arrived safely this morning — super dirty, but safely. Had it not been for the communication blunders, this would easily be a five-​star review.
On pickup, I was told my car would arrive on a Thursday and I would receive a call 24-​hours before with a heads-​up. When that call didn’t come on Wednesday, I called Flat Price FOUR TIMES to try to get a status update. All FOUR TIMES I was told they’d have to call me back and they never did. I sent an email directly to Robert when he failed to return my calls and that email has also gone unanswered. On Thursday night, I received the 24-​hour warning call and a text directly from the driver. I’m really disappointed at the lack of communication from Flat Price, but it arrived nonetheless so I’ll go easy :)
The biggest draw for me is that this company picks the car up and drops it off wherever you ask them to. There was no inconvenience of having to meet someone in a shoddy lot somewhere. The driver was awesome about texting updates the morning of and cleaned the windows for me.
Should I need to transport a car again, I will definitely use this company and I recommend you do too!

Moved all my things into my new place with ease. Definitely handled it with care! Nothing was damaged. All a good price with good customer service.

Excellent way they handled my things. I had all my belongings, even my Lexus delivered to my house. The move went very smooth. Nice and affordable.

Nikki was very friendly and quick to respond. It was my first time ever doing an autoship so I was a bit sketchy at first. As the days dwelled closer to my move from the Bay Area to SoCal; Nikki was always communicative which was very assuring. I was told my car delivery was delayed because the first driver does not ship on the weekends but Nikki was awesome enough to find me another driver within short notice! I was really grateful since I needed to attend job interviews the first few days I arrived. Alberto was my driver and he was super friendly and made me feel comfortable that my car was in good hands. Pick up was scheduled for Saturday morning and delivered Sunday morning. Spot on time! Flat price auto ship has the lowest rates and best service — I recommend to book with them!

Nikki was very courteous and professional. The car arrived in less than three days, from Silicon Valley to Virginia. Well done! Thanks.
Wow!!! Thanks to Unilocal reviewers too. You were the reason that I tried this company.

Who knew that transporting a car from California to Utah would be so difficult? Let’s just say that I’ve learned quite a bit in the last month.
If you’re reading my review, then you’re in a good place because Flat Price is probably one of the best options out there. The price is competitive, but they charge enough so that they can actually pick up your car and not just leave you wondering what’s going on for days.
I waited 10 days for another company who kept promising and missing pick-​up dates. Then I found Flat Rate, and everyone was really nice. I talked to Bryan, Nikki, Robert, and Paul on the phone, and they were nice to me every time. Even if they didn’t have an answer for me right away when I called, they would always call me back in a timely fashion.
My car was picked up two days later than originally discussed, and it took a week for delivery (original estimate was 2 – 5 days), but I am happy that it is HERE with no problems.
The driver, Ivan, was also very nice, and he showed up exactly when he said it would. I appreciated that so much. I arranged to meet him in a nice big parking lot of a local department store, and he was able to unload my car in just a few minutes. Because I was able to pay Flat Price when my car was picked up, I did not have to worry about their driver trying to charge me any extra fees on delivery. That was also a relief.
If you are looking to transport a car, my best advice to you is:
1. Give yourself plenty of time. Two weeks is probably a good window.
2. Be proactive. Call as many times as you want to talk to customer service and find out what’s going on in your process.
3. Call Flat Price. Even if they are delayed by a day or two, they will make things happen for you, and they will be nice to you.
4. Do not fill out quote forms on the internet. You’ll get a billion calls and emails from «brokers» who will put your car on a shipping list and who will promise you low rates without being able to deliver anything.

Nikki was super helpful during the moving process. He told me the totally price with everything included, so no extra price surprised me. In addition, he was always there if I have any questions or concerns.
Although the original pick up date was delayed, I got my car on time. They just took three days from Pennsylvania to California. How unbelievable it is!

Shopped around for a auto transport service to ship my car to Colorado from the Bay Area CA when I called Flat Price. I spoke with Nikki and he was very courteous and helpful. Flat Price was the lowest rate I was quoted by about 10%. They picked up my car from my step mother with no problems. Nikki had originally stated the the car would take 5 — 14 days to reach CO from CA but my car had arrived in just 3 days! WOW what service. The driver was also very helpful and courteous.
Would I use Flat Price again? Most definitely, Nikki was very helpful and available at anytime I had questions and filled me in on what was going on every step of my car’s journey. The driver I had (Gary) was also helpful in letting me know approximate times for pick up and drop off. Thank you Flat Price and of course thank you Nikki!

I used Flat Price Shipping to move a car from IL to CA and had a pretty good experience. Nikki was really helpful with arranging all the logistics, and in resolving an issue along the way. I was pleasantly surprised that we were able to set up a pick up within just a couple days of finalizing the arrangements.
We hit a snag on the day of the pick-​up though, when the truck driver managed to damage one of the splitters on the front bumper of the car while trying to load it onto the truck. Nikki called me immediately and we were able to settle on a claim reimbursement for the damaged part. So, I’d give 5 stars for Nikki’s service, but 3 for the actual delivery since I have to deal with getting a part replaced. If I have to ship another car in the future I would consider using Flat Price Shipping again, hoping that the prior incident was just a one-​off, and knowing that customer service would be great.

Normally I don’t post reviews but the service was super good. Niki was best at moving my car from the bay to la in a timely manner & I cannot thank this company enough on such short notice. I would def recommend.

Great people, super fast! Car works flawlessly. I didn’t have high expectations going in but I’m pleasantly surprised at the quality and ease of service.

This company took great care of my property. Nothing damaged and it was at a cheap price. Great service and super fast.

These Guys know their stuff. They got my be across the state without a scratch. They delivered to re right address on time and were very friendly. Good prices too!

Hired these guys to ship my car cross country. Great responsiveness and great service. I felt like they went out of their to make sure the move was smooth and easy for me. Nikki was especially helpful and appeared to be available ²⁴⁄₇ to answer questions and address any concerns. Highly recommended.