Drs Hall & Szeto Optometry

I don’t think I’ll be going anywhere else for a long time. Even if I move. Make an appointment here. I’ll keep it short and sweet.
–Best staff and service, they were willing to sit down and explain the science everything I was looking at, all while not feeling stuffy and like they had known me all along (even though I was made to do a clicking game twice, I guess I stink at those)
–Rare selection of top end frames (Tom Ford, Oliver People’s, etc), plus if you know a certain frame they will even order it for you to try
–Take care of your insurance issues seamlessly. Had a tiny copay and all the other insurance related issues are taking care of
–Amazing location smack in the middle of FiDi SF so you can go back to work or do whatever else is nearby (maybe a bit biased because residence was so close to location)
Check it out for sure and tell them Joe sent you!

Optometrist was awesome, got checked-​in quickly and assessment was thorough and conducted congenially.
But then… I met the French lady… one of the worst retail experiences ever. When I made it apparent that I wasn’t trying to spend beyond my insurance limit, the condescending remarks came flying out. Here are some highlights, verbatim:
«Is this your first year working?»
«You need to get a second job…»
«You probably rent a home right?»
Luckily I don’t get angry easily, but if others have experienced this as well, let the reviews roll in. Probably never going back, good luck all!

Dr. Vu was fantastic. Friendly and laughed at my cheesy jokes. I believe Michelle helped me pick new frames, older shorter lady with short hair. Possible Italian? She’d chuckle when if pose for her in a gram that did not go well on me. It was a delight. All the staff was friendly.

Amazing office and amazing service and doctors. I have been coming here for at least 15 years and will continues. Selection of frames is amazing I like how they have Ic Berlin and Good old TOM FORD !

Great office! They were helpful throughout the whole process and handled everything I needed in an efficient and polite manner. They had a great selection of frames too! Love my new computer glasses!

No matter when I step into the office I always receive a warm welcome. Each and every employee there is of great help + more than friendly when you have a question about anything in regards to eye exams or where to locate specific brands of frames, etc. The physicians are quite personable and take care of you in a timely manner. Genuine people! Highly recommended!

— Convenient online scheduling and through email, I didn’t have to waste time on the phone.
— The staff was friendly, helpful, and efficient.
— Dr. Vu was very knowledgeable, listened to my concerns and educated me on eye health.
— The office was clean and beautiful.
— Don’t waste your time, schedule your appointment here!

It is unusual for me to do a Unilocal review of a business that is not related to food and drink, but I feel compelled.
This is not my first rodeo, I’ve been wearing prescription lenses for decades, so I have had my share of eye exams and purveyors of frames and lenses, and it doesn’t get better than here. Clean, modern, technically advanced testing equipment. The doctor took her time with me to make sure the visit was thorough, and even retook herself a pic of the left eye because she felt the one taken by the very proficient technician was a bit out of focus.
The sales lady was knowledgeable and not pushy.
Highly recommend.

There are few optometrists that offer full service any more. Hall and Szeto still do. They are excellent doctors and I really appreciate that they continue to employ professional opticians. Makes all the difference. I’ve been a patient for over 10 years!

I’ve been a patient here for 14 years, and can say it’s the best optomoetry experience I’ve ever had. All the doctors — Hall, Szeto & Ha are great, super friendly and down to earth people. The facility is ultra clean with modern equipment and the location is easily accessible by public transportation in downtown San Francisco. The store carries luxury brands, but you can find budget glasses too.
As a customer, if your glasses need fixing /​cleaning or you need an emergency pair of contacts or cleaner, they will help you for FREE.

I didn’t need glasses until I turned 48 so this was a whole new experience for me. My co-​workers all go here and so this is where I went. I am very happy with the services provided to me by my Doctor, by the staff and while choosing a pair of glasses. That was about six months ago. Today I picked up my really nice Oakley Rx Sunglasses because I must drive with Rx glasses now and really needed sunglasses. Blue eyes w/​o Sunglasses + Sun = Pain so I needed them for driving. I have found everyone that works there to be very pleasant, very helpful, and I felt like they knew me personally and cared about me, even getting phone calls to let me know the status of things and ask how I am doing. This is a busy Financial District location so you may not be catered to the moment you open the door because there are many customers already there, but once you are being served your experience will be extraordinary.

Hands down the best optometrist in San Francisco. Every time I’ve been they take the time to greet me as soon as I arrive, are always friendly, and I never have to wait more than a few minutes to be seen, even when I arrive early. Dr. Hall takes the time to explain what he’s doing and ask any questions I may have. This is by far the most thorough eye exam I’ve ever had. The most recent time I went, Dr. Hall took extra time to walk me through the Lasik process when I mentioned I was potentially interested. They have a HUGE selection of frames, and spend the time to show you what will look best on your face structure and make sure you find the perfect pair. I’ll never go anywhere else!

New patient experience was great. Everyone who I spoke with was courteous, polite, and very informative. The appointment was quick and painless and I learned a lot about my eye health. Wide variety of frames to choose from after the appointment and someone was always willing to help if needed. I’ll definitely be visiting again!

I was a patient here for five years (2005 – 2010). I loved the doctors, the location and the selection. They no longer take the insurance that my employer offers, but I have come back to buy frames here because their frame selection is amazing. Great designer frames. Super helpful staff. Love this spot! Also helps that it’s close to my job.

I’ve been Dr. Ha’s patient for over 10 years and really amiss in not writing a review earlier.
in short, I LOVE DR. HA! She is simply wonderful. She listens to your concerns and is highly personable. She is really fun and funny. I’ve never laughed so much at a doctor’s appointment.
Although the front office staff changes, the optometrists have longevity. It’s really nice to see a doctor who is familiar with my case history and of which we should both be aware.

They have my contacts in stock which is useful for a procrastinator who habitually forgets to order them on time.

I went here to look for a pair of prescription reading glasses. No one greeted me when I entered the store or asked if I needed help. I had to find someone to help me and the woman essentially told me to help myself!
This compares with Dr Veda Szeto on Market street where they are more than willing to help you and take the time to select frames for you based on the shape and size of your head. The selection is much larger at Drs Hall + Szeto but Dr Veda Szeto carries an excellent curated selection of the best brands e.g. Oliver People’s and Paul Smith.
I would never buy a pair of glasses from Drs Hall + Szeto due to the horrible customer service!

I had an okay experience with the doctor, but feel I was mislead by everyone else.
I gave them my Cigna card and they didn’t explain to me that they were not in my network and charged me whatever the amount was. I didn’t know my exact eye coverage so I went along with it.
They should be upfront about fees and costs and look to educate future clients as the insurance is presented.
I feel burned by them and now I’m looking for a new doctor.

My experience was nothing short of fantastic. I received a thorough exam from Dr. Ha – unlike my former eye doctor, she really listened to and responded to all of my questions and concerns. That’s a huge plus, and won me over immediately. With lots of brand names and styles to choose from at a range of price points, the selection of frames is top notch.
I booked my appointment on the recommendation of my father, who is also a patient at Hall & Szeto, and I have already referred my friends.

I was in SF for business a few weeks ago– and lost a contact on the dirty bathroom floor in the SFO airport. I literally I had 3 women searching on the bathroom floor with me — in a desperate attempt to find the one left eye contact I had brought with me to California.
Since Hall & Szeto was near our dinner reservation — I called them up to see if they had my very specific contact prescription in stock — and they delightfully confirmed «Yes, we do have that Rx on hand that should work out just fine! Stop in before 6 and you’re in luck!»
Feeling like I had just won the lottery — I hopped in a cab and rushed to their location. As I walked in — I noticed the large walls with plentiful options for someone in need of some fashionable new frames. The feeling of the space was comfortable and elegant. The 4 women at the front desk were very nice and sympathetic to my situation, and quick to provide me with a new set of contacts!
I couldn’t have experienced the lovely views of Sausalito, or rocked my business presentation, without the help of this team! And for that — I raise up 5 stars!