Design Blitz

Nothing but wonderful things to say about the team at Design Blitz and I would highly recommend them as the best architectural partner in the Bay Area. Incredible sense of design, solid understanding of the construction process, a strong client advocate — these guys are your true team players and they know how to have fun while getting the job done. My company has had the privileged of working with them on numerous build-​outs in both San Francisco and Silicon Valley and I can assure you, they are the best around.

A friend (CEO of a 150-​person firm) and I were trying to figure out if it’s possible to fit work space, meeting space and chillaxation area into their current building. The answer seemed almost impossible to visualize. On a lark we decided to call Blitz Design because I saw their amazing reviews and photos in The Wall Street Journal and The Atlantic. Based on the fun-​factor in their designs, they seemed like a perfect fit.
Melissa Wallin, a partner, took our call personally. She was extremely generous with her imaginative ideas. Talking to her was like eating candy. I didn’t go to the follow-​up meeting, however I just got a glowing report from my friend. Apparently Blitz gives great meeting. My friend is moving onto the next discovery stage with Blitz.
It’s no wonder that there is so much demand for their services. Ive never heard of a company giving so many ideas to a client to simply blow them away with creativity. And the amazing thing is that I am getting some of the credit for recommending them. Score!

I had a wonderful first phone call with Melissa Wallin, which resulted in setting up a meeting at the new office location where we were planning to use Design Blitz services for all interior layout and design features for our consulting firm. We confirmed the date and time of the call and I told Melissa that I would email her the address. I did so, but my bad, the email was incorrect and did not get to her. The email did not get returned, so I presumed she received it and felt good that we had already sent the date and time.
When I arrived at the site, not only was she not there, she was snarky on the phone when I called her office. She told me that she did not get the email and assumed the meeting was canceled — even though we had already confirmed the date and time. Rather than call me (she had my phone number) or email me (she knows our website and email is on it), she chose just not to show up! Further, she then told me on the phone that as of that day they were not accepting new work, including consultation meetings for at least one month. After picking my jaw up off the floor, I expected she would offer a solution, which she did not.
In the meantime, my business partner and I are standing in a construction site along with the general contractor wondering who was paying for this waste of our billable time.
I wonder if I was her Skype client if she would have called or emailed back? hmmmm
Don’t use Design Blitz services if you want a firm with follow through. Unless of course, you have venture capital funding or a large checkbook and you make sure to let Melissa know.