Citibrokers Rental Office

My wife and I rented from Citibrokers for years in San Francisco. They helped us upgrade from a studio to a one bedroom without needing to compete against the crazy renting market that is happening in SF. They were always attentive to our needs and we felt more than comfortable calling Tara anytime with questions or concerns.
After renting with Citibrokers in SF, we moved and lived in an apartment in Los Angeles where we really found out how good we had it with Citibrokers. Seriously.
I highly suggest Citibrokers.

When you rent from Abe, it’s like renting from family! This is the best property management company I have ever rented with. They were attentive to all of our needs as tenants. Always kept up on our maintenance. The best thing is, they are always in the office and available to take calls or to meet with you. They have a huge range of properties all across different neighborhoods in San Francisco. Whether you are looking to rent an apartment or have someone manage your property, Citi Brokers is the best. They are experts in their field of real estate law and property management. I highly recommend this company!

Feel as though I was ripped off by Abe –he’s probably single handedly responsible for increasing the rents in SF. The girls in the office are great but feel sorry for them with Abe & Tammy who gets everything wrong. If you need something done call the girls cause Abe’s never around. Do suggest DeWolf or Gaetani both have fairer rental prices!

Really good people, and very helpful

If I were an owner of the property, I would NEVER use this property management company. Abe was the person who rented me my apt and he told me the structure of his company briefly. I believe Tammy is his wife and not sure if others in the office are related. Cammy is usually the one who calls and I speak to; have spoken to Tammy and both Abe and Tammy sound fair. However, Cammy is always RUDE and she acts like THE OWNER of the apartment building. She only works for the property management company (it’s not that an owner of the building should act rude) but EVERY TIME I interact with her over the phone, she’s short and rude without giving me the answer or explanation that I ask her to give me. Her approach is always «I’m telling you this, so that’s that» Really? If she doesn’t want to be in the «SERVICE INDUSTRY», she should get out.

We’ve been renting an apartment in Outer Sunset from Citibrokers for over a year now and they’re great. They’re really friendly and accommodating. I was pregnant when we signed the lease and they let us move in a few days earlier which was very sweet of them. If anything needs fixing, like our sink erator wasn’t working the other day, they sent someone over the next day. They’re very responsive and would definitely recommend them.

We have lived in our place for almost a year and have been pleased with their management. My opinion of good management is that there is little need to call because everything is well taken care of and clean. We did have an issue with our neighbor and felt like the citibroker team did their best to help us, but most importantly I felt like they were understanding and apologetic. It was nice to feel like your landlord is on your side.

Horrendous customer service — A recent fire at the building where I parked my car caused damage to the building and, understandably, a lot of remodeling needed to be done and I wouldn’t be able to park there anymore (I rented the space monthly). But instead of simply telling me this was the case, I was run in circles by Cynthia and Abe (the managers) as they went back and forth about whether or not the space as usable, meanwhile leaving me to park on the street and collect tickets as I waited to get word about the spot I rented. When they finally decided to be upfront with me and tell me that parking was not possible there, essentially putting me in a very tough position having a car in the city — they actually said «Your parking situation is the last thing I care about.» Incredible disrespect and lack of concern toward a paying customer. Absolutely abhorrent treatment and unprofessional behavior.
Further — Cynthia was exceptionally curt and rude in every conversation I ever had with her. Similarly, Abe, the manager, would conveniently employ a fictional language barrier when conversation became uncomfortable for him.
Were I not stuck renting from them already I’d never do business with them again.

I really loved renting from these guys.
we never had any problems with them at all. as soon as we called with a repair someone would come within 2 days to fix it. they were incredibly responsive and always very polite.
cynthia was our rep with them and she was so so sweet every time we spoke to her. we were so lucky to have such a great experience at our first apartment.
we didn’t want to leave, but being in the outer sunset having to rely on the many failures of the n judah was just too hard for 2 students with very little time.

If your place is managed by them, you know you come home to a respectful place.

I concur with the above reviewer! Citibrokers are an excellent agency! They are a family business and they come from the old days when they say something is going to get fixed– it gets done ASAP. And they do it right. Honest and friendly/​professional.
Their lack of online bit is that they don’t really try for that. They get by just fine with word of mouth.
I’d consider renting from them to be a bonus.

I’ve rented my apartment from CITIBROKERS for the past several years, and they have been really great as landlords.
It’s a smallish real estate office that manages a handful of buildings. Their employees are very chill, and are always very accomodating. They’re ‘real people’, not wage slave bureaucrats or snobbish jerks. The building manager in my building has been here for so long that when I moved in, an acquaintance realized where I was moving and said «hey — is M.S. still working there?» — they had lived in my building years ago and had very fond memories.
Citibrokers has always been super responsive to problems and friendly as well.
I just wish they’d step into the new millenium and get some email or maybe a website! jeez, guys, c’mon!