Chu Supply

Great local shop to get hardware supplies at a decent price. Service is great and they are willing to help, although it might be a little difficult to understand the staff’s accent at times. Otherwise, a great place to get the shopping done. They had everything I needed for my electrical repairs! I called ahead of time to make sure they had the parts I needed also and they checked every item for me.

They have hard to find item, e.g., 8“x10″ heater wall register that Home Depot and Lowes don’t carry. Their price is comparable or lower than big name stores. I wish they can open till 6 pm.

I found this place on Unilocal and boy am I glad. I had broken window screens and couldn’t find a place to get new ones or the old ones repaired. So onto Unilocal I went and found Chu’s supply. Went to the one on Noriega and he sent me to the one om Lawton. The person that heped me was pleasant but a man of few words. I showed him my screens and he said $ 20, sounded reasonable to me. He measured them, wrote up my receipt and told me they would be ready Saturday (it was Wednesday. He asked if I wanted the old ones or did I want him to dispose of them, I asked him to dispose of them (no extra charge) Picked them up and they fit perfectly. Slid them right on and he puts metal handles instead of the cheap plastic ones. I am one happy camper. Definitely recommend.

Note: the name of this store is not «Ace Hardware» but rather «Chu Supply» — however, they do sell Ace Hardware brand goods.
This is a great little neighborhood hardware store — they had everything we needed: drain stoppers, wire/​mesh catch for drain, dimmer switches, etc. Obviously this is not a Home Depot (thank goodness!) so you won’t find *everything* here, but it’s fantastic to have a place like this so close to home.
The shopkeepers were *very* helpful (I couldn’t find the dimmer switches; they were tucked into a different spot than the regular light switches, other side of the isle — I followed one of the employees back to get them) and sweetly conversational. When I mentioned that there were no reviews on Unilocal yet, they said that most of their clientele were Chinese contractors — too busy for social media (said with good humor).
This is one of those classic, old neighborhood style hardware stores — little corners with goods stacked up, odd little gems collecting dust among the more frequently purchased inventory. Just the sort of thing one might imagine to pop up in a novel or short story ;-)
Will be walking here for all our hardware needs!

SERVICE WAS BAD!!! I will NEVER go back again. I order some stuff, they told me about 10 days it will be ready. 3 weeks later I still havent heard from them. I had to call them myself only to find out my product had been there and sitting there for several days according to the guy on the phone… HELLO WHERE WAS MY CALL.
I get to the store, and stand there for 15 mins waiting for someone to help me. One guy was helping at the counter, and the other help was just hanging out behind the counter. Finally after 10 mins she decided to come ask if I needed help.

Thanks to Wendy H’s review regarding window screen replacement and where to go. Did exactly what she described for 5 different windows around the house… took the old, bent screens off and dropped them off at Chu Supply (didn’t bother measuring either). FYI, you have to pay first when you order. $ 20 per screen regardless of size. Quality of screens were good. We had a hard time putting them in, but that’s because we don’t normally take off and put on screens as a hobby, so no fault of the products.

I would not recommend. If there were a zero star, I would pick that. I ordered over a thousand dollars worth of bathroom supplies there. And then found out the mirror was too big, I went back to return it the day after, with the box unopened, and they charged me 20% restocking fee. This was never mentioned to me, nor was it stated anywhere in the invoice. Their reason was it was a special order item, thus the manufacturer charged them the fee. All b/​s over there. Run away, and avoid that place. Go to Lowe’s or Home Depot, where you can get refund and better service. These people at Chu is only nice when you go buy something, and they will push you to buy more than you need.

We had some broken window screens that we wanted to replace. We found out that Lowe’s & HD do not sell replacement screens. Lowe’s did recommend a DIY kit (mesh, this plastic thingy. Total cost= $ 6) which we stupidly bought (and now can’t find the receipt to return said items).
Anyway, we didn’t want to DIY but found out that this location sells custom made window screen replacements. We drove here with our busted up screens (hey better for them to measure it than for you to measure it all wrong and screw up the order, right?).
First we overshot the store because the store sign was faded. For a hardware store, you’d expect them to take care of their sign so people can actually find them right? It was really dark in the store. I guess they didn’t bother to string up lights either right? The only light was through the open doorway.
The clerk measured our screens and they were available for pick up a week later. Each screen was $ 20/​pop. The screens were nicely made. We would definitely come back if we ever need new window screens.

I did some research online for bathroom fixtures. I found what I wanted, wrote down the model numbers and headed off to Chu Supply. I know nothing about plumbing and am only buying the supplies for someone else to install but Melanie (?), patiently and thoroughly went through my list and explained to me all about rough-​ins.
Great service. Great prices!