Chase Michael C MD

So. Margot Chase, my PA, is very nice, but by the time I actually get to see her I’m usually grumpy. Telephone access is virtually nonexistent, and I never wait less than an hour in the waiting room. HIPAA at the front desk is ignored completely. My advice: make an appointment if you can, then show up an hour late. You won’t miss you appt. And they probably won’t even notice.

More or less the same experience as the others. The doctor and his office simply dont care about their patients. Dr. Chase is indifferent to the concerns or pain of his patients. He actually told me, when I complained about range-​of-​motion issues that «a lot of people your age are worse than you»…end of subject. He did NOTHING to help me manage my arthritis and muscular/​skeletal issues except prescribe (?) Tylenol. The office is badly managed and chaotic.
It’s not unusual to have to wait 20 minutes while the nurse handles another call. They always want you to schedule an appointment before a referral even though the doctor has seen you a number of times for the same problem. I would NEVER recommend this office or this doctor.

Dealing with this doctor has been the worse experience for my partner. Never returned calls even after stressing each time that my partner was in pain. Mr. Chase needs to find another profession and shame on the office staff for not returning calls they are as guilty as he is. EXTREMELY UNPROFESSIONAL and the lack of care and compassion is repulsive.

I have been a patient of Dr Chase for close to 20 years. Beyond the returning calls issues, which I agree with, Dr Chase is reluctant to refer to other doctors. I have had allergy issues, so he prescribed 3 different allergy meds just to see if they worked without actually doing a series of tests to see what I am allergic to. Finally I had to ask for a referral, and he acting surprised. This has happened with other issues as well. He also doesn’t carefully keep track of my ongoing issues and ask about them again in later visits. He will ask about a few things, but not everything, so if I don’t bring it up its never followed up on. I think he is trying to improve this with a new digital record keeping system. All that said, I think he is a competent doctor when faced with a serious issue. You just have have to be proactive

The worst doctors office I have ever worked with. They don’t answer the phones, they don’t return calls, they don’t call you with test results. I am currently looking for a new doctor because I can’t take their unprofessional system of patient management any more.

Does not return calls for messages, requests, appointments, anything… I don’t think they even pick up the phone any more…

Just like Ben C. I have experienced calling several times with no return call. I recently experienced a traumatic event in my life and called for an appointment to get a referral to a physician that could prescribe anti-​anxiety or anti-​depression med’s. I was feeling pretty low and said as much… I believe I even said it was urgent for them to call me back as I was an emotional wreck… no return call. I have NEVER had a history of depression so i was pretty worried… still, after several calls… no response. This office simply doesn’t care. Many times you’ll be dumped onto the PA who has the personality of a stump. Every visit I made to this office made me feel like I was inconveniencing them just by being there. They suck!

I was a patient of Dr. Chase’s for several years, but recently switched because he just wasn’t cutting it. First off, like another Unilocaler said on here he’s condescending. Perhaps I didn’t realize this earlier, because I was used to seeing the nurse practitioner in his office, Susan, whose great! If you want a doctor who takes a genuine interest in helping you, I don’t recommend him.

Called his office at least 20 times, left messages, even paged him a few times. Never got a response in three months. Can’t comment on his bedside manner since I never actually met him, but this has to be some of the poorest customer service I’ve ever encountered. Good luck scheduling appointments… maybe you’ll have more luck than I did.

No way. Looked at his watch the whole time during the checkup. Showed up sick and sneezing in a mask. Rude and condescending. Have tried to get results of lab tests for a month and refused to respond to phone calls or requests to fax results to new doctor. Saw him based on reviews elsewhere — I think they were astroturfed. Stay away.