Castle Inn Motel

They provided a room with a lot of space. The room was clean and heater warmed up the room quickly. The bathroom had hot water instantly. The only problem was the entrance for parking was small.

Was here for a few days and was extremely happy. The bed could be a bit more comfortable and our biggest complaint was the automatic light in the bathroom. I completed an evaluation form and left with it with the front desk as well about this. They have recently remodeled and the addition of these bathroom lights was not well thought out.
Middle of the night, you get up to go potty, walk in the bathroom and the light comes on! Blinding you and your bed partner! That was our only complaint… although I also warn that the property has excellent security which means you have security alarms beeping when you enter the parking lot, under ground parking area, elevator, front office, etc. We got over it very quickly once we realized it was for our protection. Parking is free… which is fantastic. We parked the car and used public transportation almost all of our stay in San Fran. Also, the parking is tight, but again… once we parked we didn’t worry about it.
Front office people were great, wonderful customer service, warning about what areas to stay away from at night, great suggestions and directions for public transportation, eating, etc. Would not hesitate to stay here again when we return to our city by the bay!

For the amount of money you pay for its worth the stay. The interior carpet needs improvement, the Tv is good, nice soaps and shampoo.

Clean room, great shower, comfy beds and awesome service not to mention FREE parking! Walking distance to most neighborhoods and cheap lyft ride downtown! Can’t beat it!

Friendly, comfortable, free parking (a great deal in this part of San Fran). Good value for money!

I am giving 4 stars because the room is nice and clean. Marshall the guy in the front desk is helpful. Free parking, very rare in SF city. Free less than mediocre bfast but at least free bfast. The cleaning staff lady is very nice. I am taking away 1 star because of the rude lady in the front desk. Rude as hell! Good thing I am having a good vacation or else I am gonna dump more crap on her than she did with us.

Really enjoyed our stay here. We spent a sat night, everything we wanted to do was in walking distance. The staff was very helpful with advice about the area and allowed us a late checkout the next day. Spacious clean room with a huge bed and comfy chairs and table. Had ac, microwave, mini fridge. Free parking was awesome, though its a very tight lot. Also, surprisingly quiet:) Would definitely stay again.

I don’t know how I feel about it. First of all… They messed up our reservation. We had booked 2 Queen Beds, BUT we were given 1 King bed and 1 twin bed. Next, the lock on the door (the one you put the card in) was not working properly. Finally, The TV was not working.
But, the staff was great. They helped us when all of this had happened.

Okay, it’s not The Palace downtown, however, it’s our second visit here, and saying that, this little motel meets expectations and is upgrading all of their rooms. It’s clean, has a frig, microwave, coffee pot, continental breakfast, all new interior rooms, free parking and the staff is very friendly and eager to please. Yes, the alarm is annoying but nice to know it is installed as a deterrent to any potential crime. My only personal preference would be a softer mattress and sorry, this coffee snob needs better coffee. But thank you Castle Inn, we will return and we enjoyed your California hospitality.

Chose those hotel for the free parking, wifi and breakfast. It’s very well priced and a friendly staff. Breakfast was nothing fancy just typical continental breakfast. My only complain is the beds are very firm and I woke up sore. I also like the fridge it had a freezer and fridge not just a cheap small fridge with only one door that can fit a few bottles of water. Room also came with a blow dryer and microwave. Will be staying here next time I am on a budget and want to get the best for my money.

We booked this hotel based solely on the location and the price. However, when we got there for a 5 day family vacation we were very happily surprised! The room was clean and we’ll appointed without the weird «musty cheap» smell. The beds were very comfortable. The staff was FANTASTIC! The continental breakfast was what I expected, pre — packaged and on the go, but there are several diners less than ¼ street away. We were walking distance to the warf, Lombard St. Chinatown and Ghirradelli Square. And if you’re too tired to walk back it’s an $ 8.00 cab ride back. (OR 1 block from a cable car.)
I wouldn’t stay anywhere else!

It’s really a good place to stay. It’s close to Chinatown and cable car stop. The staffs are very nice. They called taxi and airport shuttle bus for us. They also marked the tourist attractions on the map for us. We have a great time staying in Castle Inn.

One year ago it was better. Now it has bad smell and beds. I could not even sleep. Noisy from I don’t know where.
Good for one night only.

Our stay here 1÷30÷15− 2÷1÷15
Ok here is the thing about this hotel that threw me off.
1. the alarm system goes off when you walk onto the property, it sounds like the ding dong when you walk into 7 – 11.
2. The alarm system also goes off when you pull into the parking lot area [annoying]
3. Thin walls and loud area (but you are in SF)
we were a little scared
4. out dated.
5. SLOW WIFI. Actually it did not work the weekend we were there
However, the alarm systems were a great idea to keep the property clean and homeless person free. The location was great. there is a Starbucks, bagel shop and Walgreen across the street. All of the SF attractions were in distance.
The service desk guy was super knowledgeable about the city. Offered to arrange cab service if needed. Coffee in the morning.
Overall, I would stay here again.

Great location. Can’t beat that we always had a parking space. Price was very good for being just a block from a desirable street like Polk. I only give it three stars because for all that it’s still basically an old motel or motor lodge with exterior doors and not really my style in a city where some century-​old pile that’s more fun to stay in can be had for a comparable price.
So, tips. There’s a liquor store a block away at Vallejo, and a Walgreens a block away on Polk, and more bars and restaurants within walking distance than you need. I wish I was back there now. Love that city.

In summary: Cheap, perfect location, noisy, comfortable beds, old but clean.
The value of Castle Inn has yet to be equaled in the Russian Hill/​Nob Hill/​Wharf area. It is an old motel and it feels like the 70’s inside. It is also very clean and I have stayed in two separate rooms now and both King beds were very comfortable. The rooms are also very large and open, it feels as if they had trouble locating adequate furniture.
Castle Inn is located at Van Ness/​Broadway. This is a very busy intersection and it can be quite noisy. The farther back from Broadway your room is located, the quieter it is.
The staff is hit or miss. Polite but not over friendly. The greatest parts of the Castle Inn (which is why it gets 4 stars and I continue to stay here) is the location and the value.
When I stay at the Castle Inn I can walk everywhere and I mean everywhere. If you are a foodie being near Polk St. is the key to life in SF. Pier 39 is also a beautiful walk. I recommend taking Polk as it has the least amount of elevation change. If you are more adventurist take Hyde to Lombard, then down to the Wharf, an epic hike… I mean walk it is.
The value is unequaled. Finding a place like this for the price is impossible.

We’ve stayed at the Castle Inn twice now, once in November and once just a couple days ago. The location is excellent, the rooms, although a bit down at the heels, are clean and fairly comfortable. On our November visit we found the staff very friendly and helpful, which was nice since we travel to SF in order to see doctors at the UCSF medical center for my youngest son, making for a sometimes anxiety ridden time. The staff a couple days back was less kind; we missed breakfast by five minutes and my youngest was very disappointed. I understand rules, but it would have taken just a moment to produce an apple or something, and made for an easier start to a day that involved three medical sessions. Parking is free, but you pay for it in damage to your ears: there is the worst possible loud noise connected somehow to security (though when it went off we didn’t see folks come running). We REALLY hate that security scream. However, we may well come back. Cost for a two bed room for the four of us (mama, papa, big bro and our youngest) was around 150 per night. There’s a good bagel place nearby – we sent big brother off to get bagels so we could happily make it through the medically fraught day ahead.

Worse hotel I’ve ever stayed in. First off, I called to make a reservation for a one bed room and the guy on the line said it was $ 99 before tax so I said yes I’ll take it. When I arrived, the same guy that was on the phone with me before gave my room to the couple in front of me. So I ended up with a two bed bedroom. Wtf am I suppose to do with two beds? Did I mention the price was $ 150? Yeah it was $ 150 and he even said, «I gave you the price for one bed.» Umm, that’s a lot of bull right there. Too tired to find another hotel, I just went with it.
Secondly, the room appeared «clean» but it was dirty! It smelt horrible and the sliding door of the shower/​bath was about to fall off. The toilet pissed me off. Why the F is the toilet paper built across from the toilet? Who the heck wants to bend over just to get toilet paper? Whoever that designed and built that bathroom thinks he/she’s creative but OMG, REALLY?
Lastly, I was itchy the whole night and I thought I was just allergic to something but NOPE, there were bedbugs. It bit me and both my legs were swollen and itchy in the morning.
Overall, super shitty hotel. Half star for having free parking because it’s hard to find free parking in SF and the other half star for location. I wouldn’t recommend this place and I only stayed one night.

Simple, affordable, clean, quiet. This really is a nice motel for the price. While it’s nothing fancy in any sense of the word, it’s a truly comfortable place to spend the night.
Adam and I decided to camp out here based on Castle Inn’s location and affordability. It’s right on Broadway in Nob Hill, which I’d say is a pretty nice and safe neighborhood. It’s close to China Town, the Wharf, and many other touristy-​things… yet somehow your stay won’t break the bank. When you arrive, you have to walk up a flight of stairs to the extremely tiny lobby. Marshall, the current owner of Castle Inn will greet you, and while he may seem gruff at first, he’s actually extremely friendly, funny, and will take care of you. He pulled out a map of SF and circled all the places we ought to check out and how long it would take to walk or cab there. He also circled places we should avoid, like Tenderloin. AHH! Anyway, Marshall seems to know San Francisco like the back of his hand, so don’t hesitate to ask him any questions.
I was mildly hesitant about what our room would be like since this is a motel and your door is open to the outside world (although you’re in a relatively enclosed space at Castle Inn). But listen, our room was wonderful! Everything is extremely basic; there isn’t any fabulous artwork or interesting furniture, but everything is so, SO clean. The sheets seemed new, and the sink, bathroom, shower, table and chairs, carpet, fridge, microwave, TV and TV stand were all sparkling clean. This plain and simple motel may have had the cleanest room I’ve ever seen! The ONLY issue we had was that our air-​conditioner wasn’t turning on (I like to be extra cold). But since it was already chilly outside, we just left a window cracked. Marshall would have gladly had the unit fixed or moved us to another room had I been adamant about needing working air, so I have no complaints.
In the morning, Castle Inn offers a «continental breakfast» in their itty-​bitty lobby. It’s not a breakfast with eggs and bacon and waffles, but there’s coffee, juice, pastries, and granola bars. It’s a fresh and thoughtful spread, and while I didn’t take advantage of it, you should know it’s available!
I’d 100% stay at Castle Inn again. It’s just so casual and comfortable!

This is what happens when you time your visit to a city with notoriously higher priced accommodation with a major conference occurring. You’re left with your boyfriend pleading his case that when he stayed at this location 2 years ago it was «perfect» for his needs. You’re looking at photos online and, honestly, being Mrs Judgey McJudgerson and turning your nose up at it. Your budget on the other hand can’t really argue with the just over $ 100 (including a free breakfast) a night rate that you’ve found.
While there’s HUGE potential for the Castle Inn to be given a spruce and update (I see it being rejuvenated into something similar to the Jupiter Hotel in Portland with 50s inspired furniture and some super chic kitsch designs), I have to admit for the type of holiday I was giving myself, it was an acceptable base for my three days exploring greater San Francisco. The staff were unbelievably helpful and this included answering all my queries promptly, via email, before my arrival.
I was in the room to shower and sleep and it covered those bases with flying colours as I had a more than comfortable bed and pillow to rest my head on and a hot shower each night. It’s in a splendid location being accessible to major bus lines from either Polk Street or Van Ness Avenue and about 500m walk from all the great cafes (go to the guys at Saint Frank) and restaurants of Polk Street. If, like me, you’re fond of walking to explore — you’re about a 20−30min stroll from the Marina area.
With all this said, as I pointed out before, the place is in need of a bit of TLC. There were a few loose power sockets, the seal between the bathroom basin and bench was coming away in some parts and although there was a microwave there was no cutlery or crockery should you have decided on your first jet-​lagged night in San Francisco to eat take-​away lasagne from a business on Polk Street. But for solo-​travels on a budget — you have to give credit where credit is due and The Castle Inn isn’t too shabby.