Capital One Café

Pat was incredibly helpful! I’ve been a customer for 3 years through their online portal and it was my first time coming here. I have to say that my experience was super seamless – and he even hooked it up with free peets coffee! Thank you for disrupting the brick and mortar banking space :)

This review is for the financial side of this place. The Café is ok. The financial /​pseudo-​bank is not.
I stopped by to apply for a credit card with them. My credit is excellent. The reps refused to introduce themselves beyond a first name, stating this was «policy». No financial institution I’ve ever dealt with has had personnel that refuses to introduce themselves. Like, ever.
We were in the middle of applying and the rep up and leaves, saying he ‘had to go to a meeting’. A colleague of his comes over and tries to pick up the story in the middle, putting me in the position of having to start all over again. It is a credit card, money lending shop inside a café, with an ‘interactive lab’ to sound trendy in the floors above. This is not a bank.
I will never come back.

Love the open airy feel. So many places and ways to relax. Their coffee is good and fresh. Very easy to get to. What an awesome idea.

Free wifi, banking without the fuss and half off coffee! Not sure what else you could possibly ask for. Modern banking that allows you to do transactions much more efficiently than traditional branches. Open, bright interior with free wifi and lots of seating makes it an ideal work space!

Been here several times now. In fact, just yesterday, half off all Peets drink when using Cap One card, either credit or debit, score!
Free wifi, comfy, easily reached from the main artery that is Market, and easy comfortable banking accomplished too.
No brainer.

The café is nice. Wifi is great, nice environment, music is too loud so I don’t stay long.
But… Capital One needs to pay more attention to basic bank services than the coffee and the wifi. It does not function as a bank, at least, not on the day I visited. Spark and this café need a visit from a usability consultant. Being able to take deposits is one of the most basic things a bank is supposed to do, and having a resilient technology set-​up to enable the basics is just as important. It freaks me out that bank systems are this tenuous. NOT reassuring.
I am a Spark small business account customer. This café is all about supporting folks like us, right? I hoof it to this café, because it is my only means of depositing the first check my small business has received. Why? Because the Spark Business mobile app only supports i0S 8.0 or higher, and my phone only goes as high as 7.8. There is no mobile Web check deposit. I have to either buy a new phone, or hoof it. Since I like my $ 30/​month iPhone plan very much, and didn’t retire in my 30s by wasting money on stupid stuff, I’m not buying a new phone. So I go to the café, since I have this accidental business now, because taxes. Fine.
I find all ATMs down. And there is no other way to deposit my check. There is no associate who can take my check, no other technology on-​site to use to do it. One associate takes pity on me and offers me an employee iPad (set any security concerns with that aside for the moment). At least she tries. But oh, too bad, my check — which is not even $ 7k, probably not unheard of for a month or so of work in San Francisco — is too large to deposit, so I cannot use the employee iPad.
So I sit, and wait for the ATM repair to come, and who knows when that will actually happen. Really folks? Really?
I’m so close to canceling my account. Basic things have just been way too hard, even though the brand implies easy easy. Nope.

Part bank, part coffee shop is a very interesting and good use of the space. There are chairs and tables available, plus Free Wi-​Fi is included. Props to this part!
I decided to come here for a cup of coffee and a croissant right after coming out of the gym. Today is certainty my first time coming here. The team members at the coffee counter were very friendly. Bank staff members were also very friendly. They are located in Union Square and very easy to find.
Also, I found this facility to be very clean. With three levels here, there is a seat available somewhere. If you want to get caught up on reading and work, this is the spot. I liked how quiet it was here and not super loud either. Purchase pastry and coffee with a Capital One Debit or Credit Card. You’ll get a 50% off your purchase. Bingo, that’s a nice treat! Overall, very good first experience here.
They proudly brew and serve Peet’s Coffee here. If you are passing by and in need for coffee, you found the right spot.
Reasons for rating:
1. Free Wi-​Fi
2. Clean facility
3. Friendly staff members
4. Three levels of seating
5. Location is easy to find

half bank, half café.
and half off if you use your Capital One credit card or debit card to pay for your Peet’s coffee purchase.
conveniently located at Union Square.
wifi all around.
one of the great perk to be a Capital One Customer.

Wow this place is super friendly and a good concept. There is Peets coffee and credit cards go figure. Also checking accounts and more.

Elinor A. is on the mark here. This is a fantastic, large, airy venue at which to work or hold meetings in the Financial District. There’s 3 levels at which you can spread out, with tables and counters upstairs and at ground level, and a bean bag-​filled loungey area in the basement.
There’s a Peet’s Coffee stand to serve all your caffeination needs, and there’s enough music, background noise, and video screens to keep you engaged and productive (lest you look like a slacker for being on Facebook instead of, ahem, working). There are even clean bathrooms in the basement.
Moreover, there’s never any hard sell — or any sell, for that matter — from Capital One whatsoever. How much better can a free workspace get?!

Great innovative benefit for those of us who have a Capital One account. Best little secret!

Central location to get work done while sipping a cup of coffee. It’s an interesting approach to Wi-​Fi at a Coffee Shop: more like a small meeting/​work space/​Capital One bank that HAPPENS to have a Peet’s Coffee inside, and SUPER-​conveniently located. ;)
Only taking a star off because the Wi-​Fi (at least in the basement level) is fairly slow.

After reading Ramit Sethi’s «I’ll Teach You To Be Rich,» I immediately went and did research on ING’s online savings accounts. I found out Capital One bought them a few years ago, so I just opened an account with Capital One!
I’ve met up with my friend Peter H. at this coffee shop more than a handful of times to read or get work done, and I’ve always been impressed. With three floors (top: lots of tables and sofas, middle: Peet’s coffee and lots of seating, lower: bean bags, more seat, and restrooms), you’re sure to find a nice comfy place. If you need an outlet, sit at the communal tables! There is free WiFi, and even on a busy day, I didn’t feel like it was slow at all.
Half off drinks if you use your Capital One debit or credit card. Score!
Simply put, Capital One 360 Café is my all time favorite coffee shop to get work done. Cheers! :)

So. Yes. Love this spot.
It’s a bank and a café. You don’t have to be the customer of the bank in order to hang out here. But then, being a customer is not a bad deal because with the card, you can get 50% off drinks at the café.
My favorite spot to work, doodling, hang out, or daydreaming.
I would say I prefer this spot than Workshop Café just because you can hang around here without having to pay $ 2/​hour. However, if you want a more dedicated internet connection, you may want to go to Workshop Café instead. Otherwise, this spot is perfect!

I had to make a large check deposit. I could not scan it via the mobile app, nor upload a scan on the website. My options were to drive to the city and go to the 360 Café, or mail the check to Capital One 360. Given the amount of the check, I decided to do the former as it would be faster to drive to the city and deposit the check, rather than to mail it and wait.
I called C1360’s support folks, made sure that this is the only bank that accepts check deposits in SFBA. They reassured me that this was so. Next, I inquired if I can make the deposit over the weekend. They said, yes, the lobby is open and you can access the ATM without a problem. Before heading out, I called one more time and made sure that there won’t be anything limiting my access to the ATM and successful deposit. The rep said that I was good to go.
I went up to the city, battled crazy traffic on the highway (thanks congestion!), then even crazier traffic around Union Square (thanks holiday shoppers and construction!!) only to find out that, no you cannot access the lobby on the weekend. Both doors were locked. There was no sign to buzz in, or scan your card to get in. Nothing. Sorry bud, you are SOL.
Given this terrible experience, I’m going to have to cancel my account. Two wasted hours plus traffic hell are not worth it. It has been nice banking with you C1306/​ING Direct. I’ve been a loyal member since 2008.
PS: Remember 3.0% APY. Those were the good times.
PPS: San Mateo Credit Union is pretty dope.

A café that doubles as a place where you can do your capital one banking.
This café is encapsulated with large windows so there’s lots of natural light and also you can people watch!
Aside from the main floor where there’s high tables where you can sit at or even work on it as a standing desk, there’s also a floor downstairs with more chairs and tables + bean bags! If those floors are full, they also have an upstairs that has lots of tables and outlets
The Wi-​Fi can be a little slow in busy hours and it might take awhile to connect to (minor gripe).
Everyone working here is always courteous and friendly to greet you. Sometimes they have deals for free coffee and such!
Other than that, you have your usual Peet’s coffee and tea selections, great place to work during the day. They do close at 6 tho!

Great for the professional on the go.
Nice space to work in groups or on your own at your laptop. Also great if you are a Capital One customer you get a discount an all Peet’s Coffee.

I mostly like to go here because I get 50% off. When I make an actual choice on coffee, Peet’s is a pretty solid one because their beans don’t seem to be extra extra bold, and earthy like Starbucks or other places. Plus, I’m a real sucker for an almond milk latte. I do have to say, that there seems to be a lot of space for those that work or need to go, get comfy, and take care of business. I could see myself going there to style or hangout for a few hours if I lived in SF.

Another super awesome visit to the Capital One Café today… Standing by my previous 5-​star review!
Top ten things you can do for free (or almost free) at the @capitalone @capitalone360 #my360sf café:
1) Get FREE or half priced coffee drinks with any Capital One card
2) Plug in (a zillion great work spaces and every type of seating from beanbag chairs to couches to high barstools at a community table — plus free wifi)
2) Unplug! (See #2, beanbag chairs and comfy couches)
3) Paint your nails (why not? Enough room here to spread out far enough that no one else has to smell nail polish).
4) Break dance (like I said, plenty of room)!
5) People watch. Oh SF, how you provide hours of free entertainment with this one…
6) Hail an Über (and oh btw, use your Capital One card for a 20% rebate on Über purchases!).
7) Use the free, and SQUEAKY CLEAN, restrooms — a rare gem in SF!
8) Learn about Capital One cardholder only perks like concert presales and special events (currently, the iHeartRadio Jingle Ball Oct. 6 – 9)
9) Catch the news highlights on one of many TV’s throughout the lounge, and last but not least,
10) When you’re done with all the fun stuff, you can take care of any of your Capital One business right here in the café! Deposit to your free Orange checking account? Done. Need a free ATM? They gotcha covered. Question about quicksilver? Your query quest ends here.
What’s NOT to love about this place? #whatsinyourwallet — if not a Capital One credit or debit card, here’s 10 good reasons to change that!

I really like this place. I love the ambiance and it’s super spacious.
It’s close to where I work and would order my coffee during my break and would usually make it on time.
The people here are super nice and my drink is always on point… lots of caffeine just the way I like it sometimes. In addition, they have a variety of delicious pastries on the go and some chocolates.
Again, really spacious. If you have to work, this place is great to work on it whether it be from work or school. Also great to meet up with your coworkers or classmates for projects, etc
I usually order their white chocolate mocha and it is yummy!

I wanted to take the time to write an update since Gabriel from this branch took the time to personally reply to my review and put her team on the task of figuring out what was going on with my car loan.
While ultimately I did end up just paying my loan off early since HQ was so difficult to work with, the outreach Gabriel’s team did helped me get things finalized more quickly, and the poor experience I had with HQ is not a reflection of her or her team.
Thanks for your help! It was greatly appreciated.

Once you get past all the weird juxtapositions of this space, the marriage of bank and working café is actually kind of genius.
Starting up a company and don’t want to rent out space with WeWork or pay for time at The Workshop? You could totally mooch off the free (albeit sluggish) wifi and take a few meetings in the conference rooms downstairs. After you’ve decided that you need capital to help that business scale, you could walk two steps to any Capital One rep; they’ve been standing there all day and are eager for attention!
Studying for an upcoming exam? The caffeine (Peet’s) does its job and there are plenty of semi-​private nooks if you don’t want to hobnob with the aforementioned entrepreneurs. There are even beanbag chairs that evoke the feel of a dorm lounge/​common room.
Need a neutral place to have a work meeting, but can’t stand the office? I’ve had plenty of conversations over coffee at a two-​top. Better yet, this place is super accessible via public transportation, so there’s really no excuse for not being able to rendezvous here. The greyish carpet is of a generic corporate weave and makes everybody feel like they’re still on the office treadmill.
Somewhat soulless? Yes. But also practical, productive, and perfect. San Francisco, meet your new favorite corporate Stepford café.

No complaints!
Needed a place to read and have a coffee and pee.
Great choice as I Unilocaled from my cell using a location finder
Peets coffee which is always great. Great customer service even though I was a pain in the arse deciding what I wanted to get.
Tables single and community. Plugs for electronics. Free Wifi. Bathrooms a plenty downstairs and beanbags to sleep or rest comfortably? WHAT?
Great. Will be back if I visit again!
I wish they had more food options but there is a 7 – 11 nearby and a nice phở place!

I found this café by chance while walking around downtown looking for a coffee shop. The décor is modern and spacious, and very conducive to productivity! I was there around 10:30−11am and there was plenty of free space in the 3-​story café.
It’s furnished/​decorated like a wealthy, young tech company. Seriously. I’ve visited the SF workspaces of Meraki, Heroku, etc. and this place is resoundingly similar.
Peet’s is located on the ground level to fulfill all your coffee and pastry desires.
Downstairs, they have a great space with tables/​chairs, and a terraced-​style seating arrangement by the stairs with giant beanbags!
AND FREE WIFI. If I ever find myself having to do some work or studying around the area again, I’ll definitely be back!

I love this café!
It is an open, modern-​tech bank that meets a fused concept of a café lounge.
The layout is contemporary and welcoming. You can smell the aroma of Peet’s coffee and they give you a half off discount on your beverage if you use your CapitalOne debit card or credit card for the purchase. Sweet deal!
There are plenty of seats available to do what you need to do here! Free wi-​fi! Also, conference rooms are available upon reservations. The bean bags on the bottom floor level, reminds me of dorm life.
This café is super convenient! With CapitalOne online banking, friendly staff assistance on hand, coffee and tea to keep you running and a spacious seating area to do your work, it has everything you are looking for in a café that is located in central Downtown!

I popped into Capital One 360 and had a nice chat with Bud.
I’ve seen Bud often when I stop into the café. They probably recognize me as a neighborhood regular.
We can shot the breeze about traveling in the Pacific Northwest… he’s so nice.
I found out there’ll be some March Madness events at the end of this week! Nice to get the skinny on what’s going on at the Café!

Free waffles the first Wednesday of the month! Need I say more? They have a guy from B Street Waffles making the waffles fresh in front of you. I stopped by in December for a warm gingerbread waffle with powdered sugar on my way to work. The waffle wasn’t very gingerbread-​y in my opinion, but no complaints!
The café itself is a great place to get some work done. Free wifi, outlets and very clean, open and comfortable :)