California Parking Valet Service

Very unprofessional company, don’t trust your car to them! They will damage it and then deny the claim! The response from California Parking Valet Services to my Unilocal review is from someone never involved in our claim and is inaccurate in at least 5 statements: 1) saying their attendant pointed out the damage to my husband and me; not true, I pointed it out to them based on first sight of my car perched on a red curb. 2) saying I filled out the claim form; I did not, one of their employees filled it out. 3) alleging that a few days later, I claimed further damage; I merely got on the ground as I was picking up my car up from the body shop where it had been for almost 2 weeks and noticed the black underlay hanging down. John Kim from Rose’s body shop took a DATED picture and said he would deal with the claims guy to get the rest of the damage fixed. I took my car home. Two months later, he told me he was getting nowhere with Frank Sityar, the claims guy from Nor Cal Claims, who was insisting the damage was unrelated to the damage done by the California Parking employee who ran my car up over a red curb. As John Kim pointed out to me attaching the picture he took dated the day I picked up my car showing spots of red paint all over the black underlay, it clearly was related. 4) stating that their claims guy looked at my car a second time, he never did, he just denied it without looking. Now he and Rob Pucinelli, CEO, are non-​responsive to me through both email and voicemail. 5) the only defamation in our case was in the response from California Parking insinuating that we somehow went out and found more red painted curbs to run our car up over between when their claims adjuster examined my car and when I took it to the body shop which was approximately 4 days. Do yourself a favor, DO NOT trust California Parking with your car! Many other reviewers have said the same thing and if this valet company had done the right thing and finished fixing my car that they damaged, they wouldn’t be getting this bad review! I understand things happen… just make good on your statement of «We are at fault.»

Hands down, THE most unprofessional valet company we have ever contracted with.
We contracted with this company for our event and everything seemed smooth leading up the actual event. Rob Puccinelli seemed to be professional and attentive to detail. Unfortunately, on the day of our event, things were not what they had seemed. While the valets showed up on time, they were not briefed by Rob about the route to the parking garage they were supposed to use. I had to call someone from our own parking and transportation department to come and provide the valets with maps and explain the route. The line of cars grew as our guests arrived and they had to wait in their cars while the valets learned what they should have known prior to arrival. Strike one.
Our event concluded ten minutes late and the valets were required to remain longer than they were contracted for. While I understand that this will result in an increase in fees, the final invoice I received indicated a false conclusion time. The invoice also specified that they kept six of the eight valets on the clock until this false conclusion time. I personally witnessed their valets talking and smoking in our valet lot with only one car remaining when I left our event. This was half hour prior to when they allege service concluded. I’m not sure why six of the eight valets would be required to continue service when there were ZERO cars, but that is what the invoice indicated. Strike two.
When I emailed Rob Puccinelli to inquire about the inaccurate times reported on the invoice, his email back to me was condescending and completely unprofessional. He went so far as to use made up words and sounded more like a toddler having a temper tantrum than an adult running a business. His email was so flagrantly disrespectful that I chose to not even dignify it with a response. Instead, as a member of a very large university, I am in the process of making varying departments school –wide, aware of this unprofessional and unwarranted interaction. Strike three.
If you are looking for a reputable, professional, honest valet service, look elsewhere. There are other valet companies in the area. Save yourself the time (and money) in the end and choose a company with respectful staff and honest policies.

Being late and looking for parking in SF is a huge time sync sometimes. So given my time crunch i decided to give the valet service a try, which i never do unless i have to. Im not a very trusting person when it comes to certain things and i dont hand my keys over easily. However if it’s good enough for the Benu folks, it’s good enough for me. I ran in, handed it over and they took care of my car. I was then free to enjoy my dinner with peace of mind!

We used California Parking Valet Service for our wedding in the Richmond District on one of the busiest days of the year in San Francisco, Bay to Breakers. We had about 150 guests and California Parking handled the process seamlessly! We feel it was one of the best decisions we made and are thankful we went with California Parking. I researched several other valet services in the city which all were highly overpriced. Rob P. was extremely friendly and he and his team of valet parkers were fantastic. All of my guests were impressed and happy that they did not have to search for parking themselves. The thing that made their operation so incredible was that they handled it so professionally and seamlessly in a very difficult to park neighborhood in San Francisco. Choose California Parking and you will not regret your choice, their service is worth every penny to take the headache out of your day! Take your parking worries away and leave it to California Parking for your next event, they will be sure to impress!

I used California Parking last year for my Christmas party. I had 27 cars and live on top of a hill. They were very professional and made me and my family look like high rollers indeed. I showed up late and was greeted by a fancy sign and three sharp dressed young men in uniforms. My party went three hours late and the staff stayed till the last car. I just hired them again for this years party.

When it comes time to finding valet for your event it seems like a pretty simple thing right? You call up a valet parking company and tell them what you need. But in reality with all the one way streets, and traffic laws and depending where you are having your event (as some buildings have a preferred list you are only allowed to work with) it’s nice to know that if you call up California Parking, they are there to help you find the best possible solution for your event parking needs.
I have worked with them in the past and their rates were competitive, their staff were professional. I needed valet parking again but this time on a street with moving traffic until 7pm and other issues and Rob worked with me to find the best solution, which turned out not to be valet parking, but validated parking at a near by garage that he secured for me. He could have taken on the job, we could have offered my clients parking but it would not have been door-​to-​door service and he was more concerned about customer service and the final cost to me and my client than getting the job.
This kind of client relations makes me trust I am working with a company who cares about the people they work with and the reputation of their company. I was once again, very impressed and I will call on them first for my valet parking needs.

DO NOT HIRE THIS COMPANY FOR YOUR EVENTS!!! A lot must have changed since 2007… time for an updated review to reflect their deteriorating customer service. Ask around beforehand. California Parking and their «valet services division» have a TERRIBLE reputation in the community. Notorious for causing damage to cars and then returning them to the customer without even acknowledging the mistake. Talk about underhanded! Due yourself a favor: use someone, ANYONE else. Even if it costs more. After all, you get what you pay for. With California Parking, you get damaged vehicles, poor and unresponsive management, and nothing but refusals to pay for damage they know they caused. Perhaps Rob Puccinelli was helpful to some, but that was 5 years ago. Things have clearly changed over at California Parking.

These guys are the leaders in Parking & Valet Services. IF you have a large function or just need to facilitate a convenient solution for your guests in a Pacific Heights neighborhood (where parking is a pain in the arse), these guys are the solution. 415−447−1700…the drivers are professional and fully uniformed, so that was nice.

these guys to valet parking for restaurants and for private homes and private parties.
the bad:
they parked my car a few weeks ago at a private party and returned it with a big dent in the front (that cost about $ 2300 to fix)
the good:
the paid for the repair of my car (plus taxis and other incidentals) and made it really easy for me. they got back to me relatively quickly (could have been quicker but still was way better than most) and the was fixed like new.
overall, i was very impressed with their manager, Rob Puccinelli, who was very helpful and very easy to work with.