BPS Reprographics

Wayyyy expensive BUT saved me at 10 pm when I needed a 30″ x 42″ set of black and white architectural plans printed. Unless you are desperate like I was, or have an account with a good negotiated rate, I would avoid this place and go to another print shop that has a lower per sq. ft. price for walk ins. The prints were perfectly trimmed to size though, which I really appreciated and saved me some time. The gentleman that helped me was super sweet, and I could tell he felt bad for charging me the walk in rate, which totaled $ 59 for 6 sheets. That’s even more than Kinkos! (Hopefully) Never again.

Had 35 pages of building blue prints (biggies: 3 feet by 4 feet), that I needed scanned. ARC (formally BPS) was faster, better customer service, and cheaper than the usual (chain business) suspects in the copy/​print/​scan biz.
I Liked ARC! I Recommend ARC! I will return to ARC! (in the face of the infrequent need to copy or scan GIANT documents)

They charge a premium for their service — but I found their work, not that great. My friend who runs her own office was looking for a print shop and I’m afraid I had a lot of bad things to say about these guys.
They were great up until these last few months, they’ve been inconsistent about their delivery. They were 1 hour late on their delivery this week. I had called them a few minutes passed the deadline and they said that we should receive the drawings soon. We had waited ½ hour and decided to go to our meeting — late and empty handed. It was an order with only 4 sheets.
They are consistently unreliable and late on their work. It seems like the luck of the draw. Some times I get a bright person who would get the order out and on time without any problems — and other times, I get the most stubborn person who just can’t get it.

I just got quoted $ 186 for 31 B&W pages sized 15×21, plus binding. Holy cow, that is *way* over the mark.

I’ve used BPS (now ARC) for blueprint copies of my parents business, and again they gave me excellent results at a great price and quick turn around with great customer service. No complaints about this business whatsoever. They have a guaranteed return customer in me!

This company is great!
Ever since I found this place 6 months ago I have never had that «my prints are not going to be correct» feeling when I go to pick them up. There colors are great, especially the black, extremely true to color!
This company is helpful picking out correct paper choices, and making sure your files are ready to go. I will be a loyal customer here for as long as I live in SF! Worth the drive downtown.

They are professional, helpful, supportive.
If there is ever any problems, I have one of their employees Janine on speed dial and she’s able to quickly take care of it.
The turnaround time is always quick, and for some reason they are excited to help.
Thanks for your hard work.

I dunno what’s going on here. I’m currently on hold… for several minutes.
So I called a few minutes ago asking for the cost to print 11×17s. Some girl transferred me to someone in the «color department.» This guy then tells me «I’m not allowed to give quotes over the phone. You have to submit a formal request. And that’s customer service’s job.» WTF? Could you be any more inconvenient to modern, fast-​paced business? And why was I connected to a printing guy in the first place when I clearly stated that I needed a quote? Totally useless.
It always amazes me how often people at these places are uninformed and always want someone else to deal with the customers.
Never calling these people back again. I hung up.

I had an ok experience… but warning… this place is a warehouse!
The quality was very good, but expensive for my needs since I am still a student.
Basically, fine for professional jobs, but shop around if funds are limited.

They use to be quite excellent at one time when they were BPS. Their customer service has markedly decreased. There is a lack of timeliness and simply things like getting an estimate can be northwest of impossible to get. I won’t go back.

Max and the guys at BPS are now and forever my go-​to for high-​quality printing services. We used them to do a few different print jobs for our wedding (programs, save-​the-​dates, thank you cards), and they were incredibly quick and professional. Each time they accepted my PDF files over email and sent me back a quote within a day which, to my surprise, was almost always 30−40% less than the big chains like Kinkos and Copy Central. One time my quote came back $ 50 over budget, so I asked Max for some suggestions on how to reduce the cost. He scaled down the job and used some cheaper (but still perfectly nice) paper, and BOOM, saved me $ 80! Don’t waste your time shopping around. These guys know what’s up.

I do not recommend this place at all really bad service and overly priced for prints not worth the time or money. Go some where else that will respect you as a paying customer.

Expensive as hell, but quick turnaround and really friendly employees. I didn’t get the names of any of the 3 employees that helped me, but I went at 3 different times in one week — 7:30 AM, 8 PM, and 11 PM – and each time the employee was very helpful, friendly, and accomodating, expertly answering all my questions.
Prints came out OK… I had a book printed twice, and the second print was noticeably worse than the first one. Disappointing, but this place still gets 4-​stars for the turnaround and the friendly employees.

We worked with BPS to produce posters and advertisement boards for our company float at the Italian Heritage Parade in October. We are impressed with BPS’s productivity and turn around time. Upon recceiving our digital files, we got a price quote for the entire job within hours later. Fast and good service. The end products were professional and very sterdy so that we could mount them onto the float. The printing was done in such high quality and good color, we were able to remove the poster boards from the float after the parade and reuse them in our stores for products promotion. Incredible.
BPS delivery is also top notch. We had originally going to pick up the finished product from their print shop, but we ran out of time. BPS was able to accommodate our last minute request to have the printing deliver to the site where we were asembling and decorating the float. They bend over backward for us and made a delivery past 5PM and really helped us finished everything the night before the parade and we didn’t have to rush on the morning off.
Great prices, excellent print jobs, and personable services — I’m definitely going back!

This is great service if you need digital prints in a good ol’ chain work way. Turn-​around time is pretty descent, but call them, they tend to forget (lots of people work there). Oh and you might want to avoid speaking with certain staff members if it’s too early in the morning or you might get some cranky b.s. attitude (i.e. a fellow by the name of ‘Lee’).
Decent for what it’s worth. 3*

I had a print which had to be submitted in 2 days so I rushed to BPS and they said they could have it printed by next day morning. If not, they would give me a heads up.
I call the next day at 900am and they said it was not done and I would have to wait till 11am. So I arrived on time and they told me once again it was not ready and would not be done till 3pm.
I immediately felt my blood boil as I had driven to SF from the Peninsula for absolutely nothing. I then knew to never come back.
I get home and I immediately receive a call from Simon at BPS. Simon’s a great guy and he understood my situation so I end receiving two prints with different qualities for the price of one. Though I had experienced BPS’s terrible service, people like Simon redeem their name.

damn you, BPS. I have never brought a project here that didn’t get screwed up in one way or another. Missed deadlines, wrong size, bad trimming, bad binding… and no one seems to know who’s doing what. Also, the website is awful to navigate through.
But you’re one of the few games in town, so I guess I’ll keep coming back.
I guess this type of lowered expectation is what keeps y’all in business, right BPS? Good job.

The prints looked good but the customer service was awful. They kept me waiting a good ten minutes while trying to figure out much my very simple color prints would cost, then kept me waiting an an hour in order to print 2 pages of proofs.
Really, 2 pages took an hour? They didn’t tell me it would take that long either, so I just boiled as I waited.
I tried to complain gently, and was only met with weary condescension from another clerk. By the way, he ended up quoting me a totally different price for my copies. For a copy place, you’d think they would have that part streamlined.
I found it all around frustrating and disempowering.

I heart BPS. I like being taken seriously and ladies, we’ve all been given the «girls don’t know anything about print» look at suppliers which kills me because I DO! Anyway, those are the other guys, lets forget about them and concentrate on where you need to go, BPS. And students, do not bind at kinkos. Seriously, you spend how much on tuition and you go to that length to save $ 10? Go return your beer empties.

Yeah really, five stars, a legit business, five stars.
Two or three separate people will ask you if you’ve been helped at the customer service desk, and chances are you are in the process of being assisted by the first person who saw you walk in.
I work around the block and we send out a few little projects and print jobs, they take them although they’re small in scale and they can get them back out very quickly.
Sometimes I wonder if they are a little too friendly here. They are so friendly that today my boss told me one of the guys asked for her card and has called her twice since to ask her out to lunch. Which is weird and awkward for her, but hilarious to me.
They’re so friendly its almost like you get that extra customer service as if your cleavage was showing, but I don’t have any, and I dress covered head to toe to work. Plus, I’ve gotten the same great and helpful service from the women who work here, so it can’t be that, but I’m just saying… just so you understand the level of friendly customer service I’m talking about, they treat you real well here.